Sales Development Representative

Job Description: Sales Development Representative

Position: Sales Development Representative

Department: Business Development

Location: In office

Reporting to: Sales Manager / Business Head

Experience: 13 years in outbound/cold calling in B2B or digital marketing space preferred

Key Responsibilities:

• Identify and research small and medium-sized businesses (SMEs) in the US, UK, Canada, and

Australia through online search

• Call and pitch digital marketing services with a focus on SEO
• Qualify prospects by identifying needs, challenges, and current service providers
• Schedule discovery calls or transfer hot leads to the core sales team
• Maintain accurate call records and manage CRM updates
• Meet or exceed KPIs such as daily call volumes and monthly lead targets

Requirements:

• Excellent communication skills in English (verbal and written)
• Experience with cold calling and lead qualification
• Basic understanding of SEO, Social Media, and Content Marketing preferred
• Self-motivated with the ability to work independently
• Familiarity with tools like Skype, Google Sheets, HubSpot/Zapier (optional)

KPIs:

• 150-200 cold calls/day
• 20-30 qualified leads/month
• 2–3 appointments booked or Call transfer per day