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RVP - Advisory - Professional Services

RVP - Advisory - Professional Services

Salesforce

18 - 23 years

50 - 60 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

computer science change management architecture business development manager consulting presales microsoft dynamics rfp crm salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn t a buzzword it s a way of life. The world of work as we know it is changing and were looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforces core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic eraYou re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are seeking an experienced and strategic Regional Vice President of Professional Services to lead and scale our delivery team within the CRM solutions space. This leadership role requires a strong background in customer-facing consulting, CRM technologies (e.g., Salesforce, Dynamics, HubSpot), and deep engagement with technical stakeholders such as Chief Technical Architects (CTAs) , CTOs , and Solution Architects .
The ideal candidate will be responsible for building strong advisory relationships with clients, guiding digital transformation journeys, ensuring solution excellence, and collaborating across departments to drive business value using salesforce and agentforce for enterprise clients.
Key Responsibilities:
1. Leadership & Strategy

Define and execute the vision for the professional services team aligned with company goals.
Lead a team of consultants, project managers, and technical architects, Lead by example to own and deliver advisory services alongside the team
Drive organizational scalability, delivery excellence, and client satisfaction.
Establish and maintain delivery frameworks, methodologies, and best practices.

2. Client Advisory & Executive Engagement

Act as a trusted advisor to senior client stakeholders including CTOs, CIOs, and business leaders.
Provide strategic guidance on CRM adoption, digital transformation, and enterprise architecture.
Lead executive briefings and solution reviews with client leadership and technical teams.
Influence client roadmaps and long-term strategic direction through technical insight and business acumen.

3. Technical and Architectural Oversight

Collaborate with internal and client-side CTAs, Solution Architects, and engineering teams to ensure solution integrity.
Oversee architectural governance and delivery of complex CRM implementations.
Drive cross-functional alignment across sales, engineering, and delivery functions.
Stay abreast of CRM platform capabilities, integration frameworks, and industry trends.

4. Program & Delivery Management

Oversee delivery of large-scale, enterprise CRM programs across multiple industries.
Ensure project timelines, budgets, and KPIs are met or exceeded.
Manage risk, escalations, and change control processes across complex engagements.

5. Business Development Support

Partner with Sales and Pre-Sales teams to support strategic opportunities, RFP responses, and client pitches.
Develop and present high-level implementation strategies and delivery estimates.
Cultivate long-term relationships that drive growth, upsell, and cross-sell opportunities.

Qualifications:
Required:

18+ years of professional services, consulting, or technology leadership experience.
Proven success delivering enterprise CRM solutions (e.g., Salesforce, Microsoft Dynamics, etc.).
Experience advising or working directly with CTAs, CTOs, CIOs, and senior business stakeholders.
Strong background in enterprise architecture, solution design, and systems integration.
Excellent client-facing and executive communication skills.
Deep understanding of project/program management methodologies (Agile, Waterfall, Hybrid).

Preferred:

CRM certifications (e.g., Salesforce CTA, Salesforce Certified Technical Architect, Dynamics 365 certifications).
Background in digital transformation consulting or large systems integrators.
MBA or Master s in Computer Science, Information Systems, or related field.

Key Competencies:

Executive presence and stakeholder management
Strategic thinking and solution advisory
Leadership and team development
Technical depth and architectural understanding
Change management and organizational alignment

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RVP - Advisory - Professional Services