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Quality Manager

Quality Manager

Taskus

5 - 10 years

7 - 10 Lacs

noida

Posted:1 day ago| Platform:

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Skills Required

apqp quality control quality management quality assurance ppap six sigma project management quality audit spc new product development quality analysis qc fmea quality engineering supplier quality assurance quality check qms msa customer quality

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Develop and implement comprehensive quality control processes to ensure high standards of service delivery.
Lead and manage a team of quality professionals to achieve departmental goals and objectives.
Conduct regular audits and assessments to identify areas for improvement and implement corrective actions.
Collaborate with cross-functional teams to develop and implement process improvements.
Analyze data and metrics to measure performance and identify trends and opportunities for improvement.
Provide training and coaching to team members on quality procedures and best practices.

Job Requirements

Proven experience in quality management and assurance, preferably in a BPO or related industry.
Strong leadership and management skills, with the ability to motivate and inspire a team.
Excellent communication and interpersonal skills, enabling effective collaboration with stakeholders at all levels.
Ability to analyze complex data and make informed decisions to drive business outcomes.
Strong problem-solving and critical thinking skills, with the ability to resolve issues and improve processes.
Experience with quality control processes and tools, such as Six Sigma or ISO standards.

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Taskus

Outsourcing and Offshoring Consulting

New Braunfels Texas

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