Quality Manager - Manager || Bangalore

Deloitte Consulting

8 - 12 years

8 - 18 Lacs

bengaluru

Posted:5 hours ago| Platform:

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Skills Required

quality manager cyber cyber security iso quality management lean six sigma itil risk mitigation six sigma lean agile quality assurance iso 2000 quality control

Work Mode

Hybrid

Job Type

Full Time

Job Description

Role & responsibilities

To be part of deal-review board for new opportunities & provide inputs on delivery & quality risk if any, based on the current knowledgebase.
To review implementation/ transition plan & tracking it via regular program reviews.
Define Quality Assurance and Quality control plan for the engagement. Ensure the Quality plan is implemented.
Milestone wise deliverables tracking
Review adherence to Risk mitigation plan
Review SLA compliances and ensure available RCA for missed SLAs
Participate in client calls and represent as Quality spoc in the engagement
Conduct regular contract compliance audits to ensure compliance to all contractual requirements
Conduct periodic Quality trainings
Drive continuous Quality improvement projects using Lean, Six Sigma and Kaizen.
Define new processes/ templates/ checklist as required
Identify and analyze Quality problems, conduct RCA and drive corrective & preventive actions
Create Practice wise Benchmark data

Preferred candidate profile

Strong understanding of Quality concepts like Lean, Six Sigma, Agile, ITIL, ISO 2000 and CMMi SVC/Dev. Certifications in few of these will be desired.
Excellent Presentation and communication skills.
Should have an eye for detail to identify process and compliance gaps.
Ability to influence delivery teams to comply to processes.
Strong facilitation Skills.
Understanding of Cyber Security domain is desired.

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