Quality Control Executive

As an Installation QC Executive, your main objective is to ensure the highest standards of product installation by conducting thorough quality checks at customer sites post-installation. You will be responsible for ensuring that the installed windows, doors, and systems meet technical, aesthetic, and functional standards, while minimizing rework and ensuring customer satisfaction. Your key responsibilities will include conducting post-installation inspections at customer sites, checking alignment, sealing, locking mechanisms, movement, finishing, cleanliness, and overall functionality. You will need to ensure that the installation complies with design specifications, approved drawings, and standard practices. In addition, you will be required to prepare QC checklists and detailed inspection reports for each site visit, capturing photographs of any quality issues and completed installations for documentation. Any defects or deviations such as scratches, misalignment, incorrect fittings, or material issues should be identified and escalated to the installation team for immediate correction, if feasible. Repeated issues or critical failures should be escalated to Production for root cause analysis. Customer coordination is also a part of your role, where you will interact with customers during the inspection to verify satisfaction, capture feedback, and ensure that any complaints are recorded and passed on for resolution. Furthermore, you are expected to ensure that installations are carried out as per Lumieres SOPs and safety standards, provide feedback to the production and installation team for recurring issues, and contribute to refining QC checklists and SOPs based on on-site findings. To be eligible for this position, you should have a Diploma in Civil/ITI Civil with experience in installation supervision, quality control, site engineering in fenestration, etc. Additionally, you should possess excellent communication skills, be results-oriented, adaptable, proficient in data management and reporting, have strong problem-solving abilities, and good time management skills. Strong written and verbal skills in Malayalam and English are required. This is a full-time job with benefits such as cell phone reimbursement, internet reimbursement, leave encashment, and provident fund. The work schedule is during the day shift with a yearly bonus. The work location is in person, and the application deadline is 10/06/2025.,