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ValueFirst
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Quality Assurance Engineer

Quality Assurance Engineer

ValueFirst

3 - 5 years

0 Lacs

gurugram haryana india

Posted:15 hours ago| Platform:

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Skills Required

testing recognition ai test development design regression usability routing latency flow support mobile report software linux resolve compliance automate automation stability engineering sip voip troubleshooting wireshark appium selenium jmeter mysql debugging communication documentation

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title:

Location:

Experience:

Role Overview

QA Engineer

Key Responsibilities

Design, develop, and execute
test plans, test cases, and test scripts
for voice-based applications.
Perform
functional, regression, performance, and usability testing
of voice products (IVR, voice bots, call routing systems, etc.).
Validate
speech recognition accuracy, latency, call flow, DTMF inputs, multi-lingual voice support, and audio quality
.
Test
voice interactions across different platforms
(mobile apps, web, telephony, smart devices, etc.).
Identify, log, track, and report software defects in a clear and concise manner.
Hands on with
Linux Basic Commands.
Collaborate with product managers, developers, and business teams to ensure test coverage and resolve issues.
Ensure compliance with
industry standards for telephony/voice-based applications
.
Automate repetitive test cases where applicable, using test automation frameworks/tools.
Provide
QA sign-off
for releases after validating stability and user experience.

Required Skills & Experience

Bachelor’s degree in Computer Science, Engineering, or related field.
3-5 years of experience in
QA testing
, with hands-on experience in
voice/telephony product testing
.
Strong understanding of
IVR systems, SIP/VoIP protocols, call flows, and speech recognition engines
.
Should have sound knowledge and functionality ofPBX (particularly
Asterisk)
and IVRS exposure.
Experience configuring and troubleshooting
Asterisk dial plans
.
Ability to
debug Asterisk logs
, trace calls, and interpret call flow.
Experience with
manual and automated testing
of voice-based applications.
Familiarity with tools like
SIPp, Wireshark, Appium, Selenium, JMeter, or similar
.
Basic knowledge of
MySQL DB
Strong problem-solving, analytical, and debugging skills.
Good communication and documentation skills.

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