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Program Leader - IT

Program Leader - IT

R1 RCM

15 - 20 years

13 - 17 Lacs

noida hyderabad chennai

Posted:2 days ago| Platform:

Apply

Skills Required

intune artificial intelligence vdi device management nexthink tcp endpoint security soc ip information security dlp networking siem malware analysis endpoint active directory firewall incident management microsoft windows troubleshooting mcafee

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Overview:
We are looking for an experienced Solution Architect specializing in End User Computing (EUC) to join our dynamic IT team. The ideal candidate will have strong hands-on experience with technologies such as Microsoft Intune, Nexthink, VDI management, AI, Automation etc. The candidate will play a critical role in designing, implementing, and optimizing secure, scalable, and efficient end-user environments for a global workforce. You will architect end-to-end digital workplace strategies that support seamless collaboration, enhanced productivity, and exceptional employee experiences, whether users are in-office, remote, or hybrid. This is a vital role that combines deep technical knowledge with a passion for improving user experience, enabling flexible work, and integrating emerging tools like AI, analytics, and automation into the digital environment.Key Responsibilities:

Design and implement end-user computing solutions including but not limited to Intune, Nexthink and Virtual Desktop Infrastructure (VDI) etc.
Architect and deploy automated workflows to improve EUC operations and management.
Provide strategic guidance and technical leadership for EUC-related projects and initiatives.
Analyze enterprise trends and future business needs to develop architecture roadmaps, service blueprints, and endpoint standards.
Collaborate with cross-functional teams to deliver scalable and secure desktop and device management solutions.
Ensure compliance with organizational security policies and standards.
Deliver high-quality documentation for architecture designs, configurations, and operational processes.

Required Skills & Experience:

Minimum 15 years of overall IT experience with at least 5 years in a solution architect role focused on end-user computing.
Hands-on expertise with Microsoft Intune and modern device management strategies.
Experience using Nexthink for DEX monitoring and analytics. Use tools like Nexthink, Lakeside, SysTrack, or Microsoft Endpoint Analytics to build dashboards and insights.
Strong background in VDI environments design, deployment, and support.
Proven ability in automation of EUC tasks using scripting and AI-based tools.
Strong troubleshooting and analytical skills.
Excellent communication and documentation skills.

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Program Leader - IT