Production Support Analyst

0 - 2 years

0 Lacs

Posted:1 week ago| Platform: Naukri logo

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Full Time

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Roles and Responsibilities

The Production Support Analyst executes and monitors business data processing jobs including data warehouse, customer file transmissions, and shift-to-shift turnover communications. They are trusted and depended on to handle remediation procedures for failures, delays, and other interruptions to service and to escalate as needed. Production Support Analysts provide setup and testing of production job execution, automation and scheduling including daily client file transfers and EDW production batch. They monitor completion and distribution of enterprise-wide reporting and analytics in a 24/7/365 environment and manage and monitor assigned Change Control tickets and trouble tickets. They also coordinate with Windows and Unix teams preparing for patching across multiple servers.

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