Product Operations Associate (HR Tech SaaS)

Product Operations Associate (HR Tech SaaS)

Open Positions:

Reporting To:

About the Role:

As a Product Operations Associate, you will help streamline product operations for our HR Tech SaaS platform. This role ensures smooth execution of product releases, process documentation, and coordination across engineering, sales, and customer success teams, enabling HR teams to benefit from our technology seamlessly.

Key Responsibilities:

* Support product release cycles, feature rollouts, and operational workflows

* Maintain reports and dashboards tracking product performance and HR customer adoption

* Coordinate with sales and customer success to capture HR-related feedback and requirements

* Identify process gaps and suggest improvements for better product delivery

* Assist in gathering user insights and documenting product workflows for HR teams

Requirements:

* 02 years of experience in product operations or SaaS program management

* Strong organizational and reporting skills with attention to detail

* Familiarity with HR processes (recruitment, onboarding, engagement) is an advantage

* Comfort with spreadsheets, dashboards, and project management tools