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0.0 years
1 - 3 Lacs
chennai
Work from Office
Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Excellent problem solving and multitasking skills Basic server Knowledge Knowledge of network troubleshooting, Ethernet and IP configuration 2015 to 2025 batch can apply Male candidates only
Posted 15 hours ago
0.0 - 1.0 years
2 - 3 Lacs
hyderabad, chennai, bengaluru
Work from Office
Designation: Desktop support Engineer Experience: 0 – 2 Year Qualification: Any degree/Any Graduate (2017 to 2024 ) Gender: Male /Female Salary: 2Lpa to 3.25Lpa Location: Chennai , Hyd , Bangalore Contact call or what up Subhasri HR 7550 143 827 Required Candidate profile Need to bring resume hardcopy and passport size photo. Fresher and experience can apply Perks and benefits Medical insurance, cab facility
Posted 15 hours ago
1.0 - 5.0 years
1 - 3 Lacs
gurugram
Work from Office
Key Responsibilities: Provide technical support for desktops, laptops, printers, and other end-user devices. Manage and resolve user tickets through a ticketing tool within defined SLAs. Install, configure, and troubleshoot Windows operating systems (Windows 10/11) . Set up and troubleshoot Microsoft Outlook (email configuration, PST issues, mailbox setup). Perform hardware/software upgrades and routine maintenance. Support remote users through remote access tools. Maintain inventory of IT assets and document resolutions. Coordinate with vendors for hardware support when needed. Required Skills & Qualifications: Minimum 1 year of experience in desktop support or IT helpdesk. Proficient in using ticketing tools like ServiceNow, Zendesk, Freshdesk, or similar. Strong knowledge of Windows OS installation and configuration . Experience with Microsoft Outlook configuration and troubleshooting . Basic networking knowledge (LAN, DNS, IP configuration). Good communication and interpersonal skills. Ability to work independently and handle pressure situations.
Posted 17 hours ago
1.0 - 3.0 years
2 - 5 Lacs
hyderabad
Hybrid
Hello Everyone, We are hiring from technical support international voice process for one of the Big4 clien t. Kindly reach me on 9353629875 soumya.s@dynpro.in Technical Support (International Voice Process) Payroll: Dynpro ( Contract2Hire) Experience: 0- 3 Years Graduation Rotational Shift Work Location: Hyderabad ( Mind Space ) Hybrid Model Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window 7, 8,8.1 and 10 & Mac Knowledge of Network and Internet troubleshooting Knowledge of PDA (mobile devices) Setup & troubleshooting Knowledge of Active Directories Please share your profiles to the below mentioned details Note: Looking for some one who can join with in 0-15 Days. Kindly share the updated CV if the profile is match as per the below mentioned details. Exp: Rel Exp: Ctc: Exp Ctc: NP: Warm Regards, Soumya Soudi 9353629875 soumya.s@dynpro.in HR Recruiter DynPro India Pvt. Ltd.,
Posted 1 day ago
2.0 - 3.0 years
3 - 4 Lacs
mumbai
Work from Office
Join with us IT Infrastructure L1 Support | Mumbai(On-site) Are you passionate about IT support and love solving technical challenges? Heres your chance to work with one of Indias fastest-growing financial services firms! Position: IT Infrastructure L1 Support Location: Mumbai , Bangalore, India Experience: 2 3 years Notice period : Immediate - short joiners (Serving np) * Note : Profiles that are matches with above criteria will be contacted for further process. What You’ll Do Be the first point of contact for IT-related queries via phone, email, and ticketing systems. Troubleshoot issues like: Password resets Printer & email setup Software installations Desktop/laptop support Basic networking Escalate complex cases to L2/L3 teams with clear documentation. Maintain the ticketing system and update the knowledge base. Support users with basic IT training and guidance. Assist in hardware/software maintenance and system monitoring. What You’ll Bring A diploma or degree in IT (preferred). Basic understanding of Windows, macOS, or Linux. Familiarity with MS Office, ticketing tools (e.g., ServiceNow, Jira). Strong troubleshooting and communication skills. A customer-first mindset and the ability to stay calm under pressure. What You’ll Gain Exposure to enterprise-grade IT infrastructure in a regulated financial ecosystem. Mentorship from senior technology leaders. A supportive team that values learning, innovation, and ownership. Reporting To: Associate Director – Technology Ready to launch your IT career with impact? Click Apply Now using the link.
Posted 1 day ago
2.0 - 5.0 years
3 - 4 Lacs
pune
Work from Office
Min 1 Yr Exp Into Technical Support International Voice Must have - Voice exp Any Graduate CTC - Up to 4 LPA Fixed 24*7 US Rotational Night Shift 5 Days Working 2 Days Rotational Off Interview mode - Virtual Contact - 9636487945 - Poshika Required Candidate profile Exp Considered After Graduation Only Perks and benefits NIGHT ALLOWANCES INCENTIVES BOTH WAY CAB'S
Posted 1 day ago
1.0 - 3.0 years
1 - 2 Lacs
bengaluru
Work from Office
Responsibilities: Configuration of desktops & laptops to the new joiners. Configuration of desktops for Work at home employees. Maintain inventory of Hardware assets. Address user tickets regarding hardware, software, and networking. Ask targeted questions to diagnose problems. Guide users with simple, step-by-step instructions. Conduct remote troubleshooting. Test alternative pathways until you resolve an issue. Record technical issues and solutions in logs. Direct unresolved issues to the next level of support personnel. Skills required: Excellent knowledge of desktop and laptop & printer hardware. Excellent knowledge of desktop/laptop internal components. Hands-on hardware troubleshooting experience. Hands-on troubleshooting experience on MS Tools Outlook configuration, excel, ppt etc. Extensive equipment support experience. Working technical knowledge of current protocols, operating systems, and standards. Ability to operate tools, components, and peripheral accessories. Personal Attributes: Strong customer service orientation. Proven analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment. Good written, oral, and interpersonal communication skills. Ability to conduct research into PC and software issues and products as required. Ability to present ideas in business-friendly and user-friendly language. Highly self-motivated and directed. Keen attention to detail. Team-oriented and skilled in working within a collaborative environment. Willing to work in shifts & on weekends. Educational qualifications B.E in Computer science, E & C, Information Science Diploma in Computer science, E & C, Information Science BCA Preferred Location Also, employee willing to work in rotational shift and Nightshift
Posted 1 day ago
1.0 - 3.0 years
3 - 4 Lacs
kolkata, bengaluru, mumbai (all areas)
Work from Office
Roles and Responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues. Configure Outlook email clients, install and configure Windows operating systems, and perform OS installations as needed. Perform remote support using ticketing tools to resolve technical issues efficiently. Troubleshoot LAN setup, network connectivity, and hardware problems on desktops. Install software applications as required by users.
Posted 1 day ago
1.0 - 2.0 years
1 - 2 Lacs
ahmedabad
Work from Office
Roles and Responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues on Windows operating systems. Install, configure, and maintain desktops, laptops, printers, and other peripherals. Troubleshoot LAN connectivity issues using tools like DNS, DHCP, Active Directory. Perform OS installations (Windows) and outlook configuration for new hires. Utilize ticketing tools to track and manage service requests from clients. Desired Candidate Profile 1-2 years of experience in Desktop Support or related field. BCA degree in Computers or Computer Applications required; relevant certifications preferred. Proficiency in PC assembling, software installation, desktop troubleshooting, windows installation, active directory management.
Posted 1 day ago
2.0 - 4.0 years
2 - 3 Lacs
noida, gurugram
Work from Office
Handle incident and service requests, including ticket creation, updates, and closure. Provide walk-in support, system imaging, hardware troubleshooting, and device redeployment. Support new joiner onboarding, Wi-Fi, video conferencing setups, and executive-level support. Manage IT asset donations, disposals, secure data wipe (kill-disk), and IMAC activities (Install-Move-Add-Change). Participate in IT transitions, internal audits, project work, and VC setups. Preferred candidate profile
Posted 1 day ago
1.0 - 2.0 years
3 - 4 Lacs
bengaluru
Work from Office
Life on the team Are you passionate about Service desk Opportunities and ready to explore your capabilities? Service desk professionals are problem solvers, as a growing organization in India, there are more opportunities for career advancement and professional development. As the company expands, new roles and responsibilities will emerge with the chance to take on more challenging and diverse tasks. We are more open to innovation and creativity. There will be a greater emphasis on trying new ideas, implementing cutting-edge technologies, and exploring innovative solutions to challenges. We in Computacenter foster a culture of continuous improvement and forward-thinking. What youll do Responsible for overseeing and coordinating the entire incident management process within the organization. This role involves identifying, assessing, prioritizing, and resolving incidents to minimize their impact on operations. The Incident Manager will work closely with various teams to ensure that incidents are effectively managed and that lessons learned are applied to prevent future occurrences. Operational hours 24/7 (Rotational Shifts & no fixed Week Offs) includes night shift Process Calls & Chats / Email / Requests 5 days work from Office Mandatory Experience & Education: Bachelor's degree in a relevant field or equivalent work experience (10+2+3 Graduation mandatory) 6 Months – 1 Year in Service Desk (Calls & Chats / Email / Requests) Skills: Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Problem-solving and critical thinking abilities. Excellent problem-solving and analytical skills, Strong communication and interpersonal skills. Ability to work collaboratively in a team with 24/7 work environment.
Posted 1 day ago
0.0 - 4.0 years
2 - 3 Lacs
jalandhar
Work from Office
Responsibilities: * Provide desktop, laptop & printer support * Troubleshoot LAN issues * Install Windows & network printers * Configure Outlook * Maintain network infrastructure
Posted 1 day ago
0.0 years
2 - 3 Lacs
chennai
Work from Office
Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Microsoft outlook Knowledge in DNS,DHCP Active Directory Networking Concepts Required Candidate profile Address user tickets regarding hardware, software and networking Basic server Knowledge Switches and Routers Configure desktop and laptop 2015 to 2025 batch can apply Male candidates only
Posted 1 day ago
1.0 - 6.0 years
2 - 6 Lacs
hyderabad
Work from Office
Role: Process specialist Minimum 1 yr expr into Technical chat process Must expr into Microsoft and windows Dual chat experience must Location: Hyderabad Rotational shift Immediate joiners preferrable virtual mode of interview Thanks 7200217280
Posted 1 day ago
1.0 - 5.0 years
0 - 0 Lacs
hyderabad, bangalore
On-site
International Technical Support Education: Any graduate Experience: 1+ yrs Salary: Upto 4LPA Location: Bangalore and Hyderabad Interview mode: Virtual Skills: Active directory, troubleshooting, ticketing tools, VPN Configuration, Office 365, Outlook configuration and Blue screen Good Communication and Immediate Joiners were preferred Contact HR Keerti: 8431376900
Posted 1 day ago
2.0 - 5.0 years
3 - 4 Lacs
chennai
Work from Office
Roles & responsibilities: Technical support for hardware, software, and networking. Strong troubleshooting and problem-solving abilities. Excellent communication skills for remote assistance. Proficiency in help desk software and remote desktop tools. Adherence to SLAs and customer satisfaction metrics. Knowledge of operating systems (Windows, macOS, Linux). Familiarity with support ticketing systems. Immediate joiners preferred Interested candidates please share profiles to naveenkumar.t@inspirisys.com/Whats App to 9600894014.
Posted 2 days ago
1.0 - 2.0 years
2 - 3 Lacs
thane, mumbai (all areas)
Work from Office
Involves Installation, Configuration, Troubleshooting of OS, Laptops, Desktops, Printers, Network, etc. Will need to deliver services based on SLA using some ticketing software. Ideally should have urge to learn and achieve customer satisfaction.
Posted 2 days ago
2.0 - 7.0 years
6 - 10 Lacs
mumbai
Work from Office
TECHNICAL SKILLS: Thorough knowledge of Windows 10 and above Operating System. Good working knowledge of Windows, MS Office 365 & internet technologies. Basic knowledge of networking concepts, troubleshooting LAN/remote access problems. Expertise in configuring and troubleshooting Office365, Browser troubleshooting. Ability and willingness to learn quickly, keep knowledge current. EDUCATION & WORK HISTORY: Minimum qualification: HSC (Grade 12). Technical diploma is preferred, but not mandatory. Minimum 2 years of experience in a technical support role. Candidates with prior experience in a technical, voice-based process will be given priority. COMMUNICATION SKILLS: High proficiency in English grammar, vocabulary, and sentence structure. Fluency in speech - Ability to hold a conversation with ease and minimal use of fillers. Clarity in speech Neutral accent, appropriate rate of speech, pleasant voice, and confident tone. Listening skills - Comprehend what is said, respond appropriately without interrupting the speaker. OTHER ESSENTIAL SKILLS: Telephone etiquette - basic call handling skills. Customer service skills (persuasion, empathy, helpfulness & positive attitude). Good business communication skills (e-mail).
Posted 2 days ago
1.0 - 4.0 years
4 - 5 Lacs
hyderabad
Work from Office
Job Title: Voice Support-IT Service Desk Associate (Level 1 Service Desk Associate) Job Description: As a Level 1 Service Desk Associate, you will play a crucial role in providing technical support and assistance to end-users. Your responsibilities will include: Incident Resolution: Responding to and resolving IT-related incidents and service requests escalated from the Level 1 Service Desk team. Troubleshooting: Diagnosing and troubleshooting hardware and software issues, both remotely and in-person, to ensure timely issue resolution. Voice based Technical Support: Providing guidance and support to end-users in using IT systems, applications, and hardware effectively. Escalation: Escalating complex technical issues to Level 2 support or relevant teams when necessary, while maintaining ownership of the incident. Documentation: Documenting all incident details, including steps taken to resolve the issue, in a knowledge base for future reference. Adherence to SLAs: Meeting or exceeding service level agreements (SLAs) for incident response and resolution times. Qualifications: Bachelor's degree in Computer Science or a related field. Relevant IT certifications (e.g., CompTIA A+, ITIL, Microsoft Certified Professional) is a plus. Previous experience in a Level 1 Service Desk role or similar IT support position. Proficiency in troubleshooting Windows and/or Mac operating systems. Strong verbal and written communication skills and a customer-oriented mindset. Ability to work under pressure and meet deadlines. Benefits: Commuter assistance Health insurance Parental Insurance Life Insurance Paid sick time Paternity Leave Provident Fund Shift: Rotational shift Work Location: In person
Posted 2 days ago
1.0 - 6.0 years
0 - 3 Lacs
vasai
Work from Office
We have excellent opening for the position of Desktop Engineer. Qualification : Any graduate Experience: 1 to 6 Yrs Job Location: Mumbai (Vasai) JD as follows Installation and Roll out services of new desktops & laptops. Good communication skills Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications Configure / troubleshoot network connectivity of desktops / laptops & network printers Installation, re-installation, configuration of peripherals e.g. printers, scanners etc. Troubleshooting & resolution of first level printer problems (e.g. paper jam, alignment, configuration setting, driver related problem, font related problem etc.) & vendor coordination for L2/L3 & Spares support. About Company Team Computers is a bridge between business needs and the world of IT solutions. We see ourselves as trusted solutions partner.We understand your needs, Identify-Integrate-Support High quality, affordable IT Solutions in Hardware, Software, Services, Mobility, Analytics and Cloud with Speed, Flexibility and an attitude of Sewa. Founded in 1987 by Ranjan Chopra , an alumnus of IIT-Kanpur, it has emerged as a leading IT Infrastructure and Information Solution Provider in the last three decades. With a turnover of 3000+ Cr , having 25+ offices across India and 4,000+ members, we have served 2500+ customers over a span of 36+ years. If you are interested in this opening please send your updated resume with following details on rahul.bhole@teamcomputers.com Experience Current CTC Expected CTC Notice Period Thanks & Regard, Rahul Bhole
Posted 2 days ago
2.0 - 6.0 years
2 - 2 Lacs
hyderabad
Work from Office
Min 2years of experience as Remote Support / Service Desk Engineer. Should have outlook configuration hands-on experience. Given Remote support and ticketing tool experience. Troubleshooting, domain, software support. Should be a Graduate from Technical Steam - B tech, B.E, BCA/ Diploma The person will be giving centralized support to the client
Posted 2 days ago
3.0 - 4.0 years
3 - 4 Lacs
ahmedabad
Work from Office
Install, Maintain & Troubleshoots required client Software & hardware whether onsite or remotely. Handling Tickets & Managing Escalation Training to DL1 & new engineers Conduct remote troubleshooting. Guide user with Simple, Step-by-step instructions Direct unresolved issues to the next level of support personal Must have extensive VIP & Executives level support experience. If necessary, liaise with third-party support and PC equipment vendors. Monitoring Day to Day CCTV camera & check backup Maintaining IT Inventory records. Maintaining all software licenses and ensuring that the Arvind Smart spaces Ltd is following licensing norms. (OEM & Paper Licenses) Responding to customer questions regarding operation and malfunctions. Works within a team with little supervision as an established systems/product specialist (e.g. detailed knowledge of the configuration of interlinked systems, implementing technical changes, building software regimes and contributing technically to service development) to support end users Role & responsibilities Preferred candidate profile
Posted 2 days ago
2.0 - 7.0 years
3 - 8 Lacs
new delhi, pune, gurugram
Work from Office
TECHNICAL SUPPORT FOR INTERNATIONAL VOICE PROCESS LOC - GURGAON , PUNE AND BANGALURU GRAD/UG WITH EXPERIENCE OF 1 YEAR OF ACTIVE DIRECTORY SAL- UPTO 60000 INHAND WFO, 5 DAYS WORKING, 24*7 SHIFT CAB+ INCENTIVES IMMEDIATE JOINERS ONLY KAJAL 8860800235
Posted 2 days ago
4.0 - 6.0 years
3 - 7 Lacs
pune
Work from Office
Life on the team Its an exciting opportunity for Technical Analyst role in Computacenters dynamic and rapidly expanding our Team. You will bring your knowledge and deliver the quality of services to our customers across the globe and will help us to shape the team. You’ll get to work with some of the most talented and passionate people in the business and get exposure to leading edge technologies which will enable you to advance your skills. What you’ll do Reliable operation of Ticket-, Ordering- and planning-Tools (SNOW, BMC Remedy, SAP-ERP, Blue Martini), based on training provided Quality check and processing of incoming requests and incidents/SWAP (e-mails, phones or any other agreed channel) via ticket tools according to agreed KPIs (SLA/OLA) based on predefined Standard Operating Procedures Ensure to keep the agreed KPIs (SLA/ OLA) Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements including device imaging, IMAC support. Knowledge of standard software: Windows, Office, O365, Google Suite Document and reports on work completed to ensure compliance with Company and Customer Procedures. Escalate issues in line with company processes to ensure customer demands are met and evaluate escalations and action appropriately to ensure customer demands are met Maintain and improve customer satisfaction by providing consistent customer experience Monitor all tickets and assist with escalations in line with company processes to ensure customer demands are met Provide active assistance with Knowledge base maintenance and improvement Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organization Manage incidents and request tickets via assigned queue in customer’s ITSM system (BMC Remedy) Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements. Maintain asset inventory in the client tool and documentation. What you’ll need Minimum 3+ years of relevant experience is required for Technical Analyst position Fluent in English and in any other relevant support language (if second language is required) Willing to visit various client locations to provide support and travel to other cities if required. Advanced understanding of IT support and IT Service Management Tools and SAP SLA and OLA orientated and can prioritize on urgency and requirements Experience of relevant business systems e.g. SAP, ITSM, SNOW Working knowledge of Windows, Office O365, Google Suite Good interpersonal, literacy and numeracy skills Works under supervision, team player, able to learn new tasks/areas quickly and willing to progress Able to follow instructions and procedures Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Demonstrates customer service abilities with Routine administrative skills Good communication skills Independent, result-oriented and structured work under pressure Analytical skills to analyze data India logistics management experience – experienced with Delivery Challan and eWay bill generation for movement of goods Excellent coordinating skills with vendors
Posted 2 days ago
1.0 - 3.0 years
3 - 3 Lacs
gurugram
Work from Office
Job Overview: We are looking for a skilled and customer-focused IT Help Desk Technician to join our team. The ideal candidate should have experience troubleshooting Windows and other Microsoft products, handling networking issues, and managing IT onboarding for new employees. Key Responsibilities: Provide first-level technical support for Windows, Microsoft Office, and other Microsoft products. Troubleshoot and resolve issues related to desktops, laptops, printers, and other IT equipment. Assist in configuring, managing, and troubleshooting networking devices (switches & firewalls, particularly Sophos). Perform new user onboarding, including setting up user profiles, email accounts, and system access. Maintain accurate documentation of IT assets, incidents, and resolutions. Coordinate with vendors for hardware and software maintenance when required. Ensure compliance with company IT policies and security best practices. Required Skills & Qualifications: 1 to 3 years of experience in an IT help desk or technical support role. Strong troubleshooting skills for Windows OS, Microsoft Office Suite, and other Microsoft products. Basic to intermediate knowledge of networking, switches, and firewalls (preferably Sophos). Experience in user onboarding, profile setup, and access management. Good communication skills with the ability to assist non-technical users. Ability to work independently and manage multiple IT support requests efficiently. Requirements: 10PM to 6AM IST ( India Time ) (Must be flexible) Package 3 Lakh per year to 3.5 Lakh per year Benefits: Competitive salary package Global Exposure (Canadian based company) Opportunity to work with the latest IT technologies Professional development and growth opportunities
Posted 3 days ago
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Outlook configuration jobs in India are in high demand as companies rely heavily on email communication for their day-to-day operations. Professionals who specialize in configuring Outlook settings, managing email accounts, and troubleshooting email-related issues are sought after by a wide range of organizations in various industries.
The average salary range for outlook configuration professionals in India varies based on experience level: - Entry-level: ₹2.5 - ₹4.5 lakhs per annum - Mid-level: ₹4.5 - ₹8 lakhs per annum - Experienced: ₹8 - ₹15 lakhs per annum
In the outlook configuration field, a typical career path may look like: 1. Junior Configuration Specialist 2. Configuration Analyst 3. Senior Configuration Consultant 4. Configuration Manager 5. Director of Configuration Services
In addition to outlook configuration expertise, professionals in this field often benefit from having skills in: - Email server management - Network troubleshooting - IT security - Customer service
As you prepare for interviews in the outlook configuration field, remember to showcase your expertise in email management, problem-solving skills, and attention to detail. Stay updated on the latest trends and technologies in email configuration to stand out as a top candidate in this competitive job market. Good luck with your job search!
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