OTA - Head of Flight Operation

Job Summary:

Key Responsibilities:

Lead Soctrip's Flight vertical as the P&L owner, responsible for building and scaling the flight booking business through direct airline partnerships, API integrations, and strategic growth initiatives in both domestic and international markets. 

•  Lead the entire flight team and drive strategic direction for flight vertical growth 
• Set performance targets, manage budgets, and oversee airline partner development and campaign success 
• Develop and execute flight sales and marketing strategy for Soctrip 
• Manage high-level partnerships with airlines (direct contracts and API integrations) 
• Supervise all flight sub-teams: Sales, Admin, Campaign, and Support 
• Analyse flight performance reports and optimize KPIs (booking volume, revenue, margins) 
• Ensure confidentiality of seller information; take full responsibility for any damage caused to sellers/partners/users or Soctrip 
• Do not use personal contact information (including phone numbers, email addresses, social media accounts, messaging apps, etc.) to communicate with sellers/partners/users. Only use company-approved contact details for sellers/partners/users communication and support during your employment with Soctrip and Hahalolo 

Requirements:

1. Education

   : Bachelor's degree in Aviation Management, Business, or related field; MBA preferred 

2. Experience

   : 8-10 years in airline/flight distribution industry with 3+ years leading flight operations 

3. Certifications

   :

   IATA Certification required

   (IATA/UFTAA Consultant or higher) 

4. Technical Skills

   :  

• Expert knowledge of GDS systems (Amadeus, Sabre, Galileo, Travelport) 
• Experience with airline NDC APIs and direct connect integrations 
• Deep understanding of airline revenue management and pricing strategies 
• Proficiency in flight inventory management and distribution 

Key Competencies:

• Proven track record of building airline partnerships (both LCC and FSC) 
• Experience negotiating commission structures with airlines (5-12% range) 
• Successfully managed flight business with 100Cr+ annual GBR 
• Understanding of both IATA and non-IATA airline distribution models 
• Knowledge of international and domestic flight market dynamics 

Performance Metrics:

• Monthly flight booking revenue targets 
• Airline partnership growth (new airline additions) 
• Commission margin optimization 
• Market share growth in key routes 

Benefits:

• Dynamic and friendly global start-up work culture
• Competitive salary with regular performance reviews
• Fun team activities: monthly birthdays, events, and gifts
• Annual team building and company outings
• Supportive environment during personal or health-related situations
• Paid leave and other benefits as per company policy