45 Os Troubleshooting Jobs - Page 2

Are you solving L1 issues independently? Confident with AD, DHCP, IP configs & more? We want YOU! Role: Tech Support Location: Gurgaon Eligibility: UG/Grad with 1+ year Tech Support Experience Salary: Up to 6 LPA Contact Shrutii 9958371382 Required Candidate profile Face queries head-on. No L2 escalations. Active Directory Tree & Forest, IP Addressing Windows Networking Safe Mode, NTFS vs FAT DHCP & DORA Static vs Dynamic IP AD Installation, Password Resetting

Hiring for technical support voice process Education: Grad. Exp: min.1 year in tech. voice Must Have - Troubleshooting Exp. of Microsoft Tech Location: Hyderabad CTC: up to 4 LPA WFO/ 24*7 Rotational shifts Both way cab Contact: 9653852049(Hr Gaurav)

Technical Skills Operating Systems: Proficiency in Windows (7/10/11), macOS, and Linux (basic knowledge). Troubleshooting OS issues, updates, and performance. Hardware Support: Diagnosing and replacing faulty hardware (RAM, HDD/SSD, motherboards, peripherals). Printer and scanner installation and support. Software Installation & Troubleshooting: Microsoft Office, antivirus, remote tools, enterprise apps. Installation, patching, and configuration. Networking Basics: Understanding of TCP/IP, DNS, DHCP, LAN/WAN. Basic router/switch configuration and IP troubleshooting. Active Directory & User Management: Password resets, user account creation, group policies. Joining PCs to domains. Remote Support Tools: Experience with tools like TeamViewer, AnyDesk, RDP, LogMeIn. Ticketing Systems: Familiarity with systems like ServiceNow, Jira, Freshdesk, or Zendesk. Soft Skills Communication: Clear verbal and written communication with both technical and non-technical users. Problem Solving: Logical troubleshooting approach; ability to resolve issues under pressure. Customer Service: Patience, empathy, and professionalism while assisting users. Time Management: Prioritizing tasks effectively in a fast-paced environment. Team Collaboration: Working with IT admins, network teams, and other departments. Certifications (Bonus) CompTIA A+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation Google IT Support Professional Certificate

MAC Support Exp :4+yrs Location : Hyderabad Notice Period : 30days JD: User and administration of operating systems including Mac OSX/IOS, Windows, and Linux Ubuntu. Expertise in MAC OS and Windows OS platforms Aptitude and ability to learn to adapt quickly to new technology and business requirements in a fast paced, dynamic global environment. Expertise on troubleshooting Mac devices, knowledge on troubleshooting windows devices. Troubleshooting a variety of client, mobile and cloud applications office software (Microsoft Office, Google Apps Suite, Browsers, Salesforce, etc.). Hardware provisioning, imaging, troubleshooting, and software installation for laptops (Apple & Dell), desktops (Dell), and corporate owned/BYOD mobile devices (IOS/Android) along with standard peripherals. TCP/IP networking support and troubleshooting of a corporate user and remote user environment with LAN, WAN, and VPN implementations globally. Understanding and adhering to security policies and corporate best practices. Solve complex incidents by applying known documented solutions and processes, taking work items through to completion with minimal direct supervision. Partner with senior members of the team to learn new skills, ask for help, and escalate as needed. Understand all aspects of Salesforce configuration and technical/functional capabilities, including all changes and potential system implications related to ongoing releases Perform all tasks related to the day to day operations of several large implementations of Salesforce including managing users, creating and maintaining custom objects and fields, handling bulk data migration, workflows, validation rules, page layouts, and troubleshooting of Apex and integrations z Manage a fast paced queue of support requests, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution Maintain and demonstrate 100% compliance with all written security policies, SOX procedures and change management controls Communicating in different settings and methods including team meetings, conference calls, email, instant messaging, and social media. Training team members in formal and informal settings. Customer and technical support processes. Linux support experience Provide technical support to customers at the TechBar area, including diagnosing and repairing a variety of technical issues. Work with the store team to ensure the TechBar area is well maintained and stocked with the necessary tools and supplies. Document and maintain accurate records of all repairs and services provided. Always maintain a positive and professional attitude, ensuring that all customers receive the highest level of service. Qualifications: High school diploma or equivalent. A+ certification, or equivalent technical certification preferred. 2+ years of experience providing technical support in a retail or customer service environment. Strong customer service skills, including the ability to communicate technical concepts to non technical users. Excellent problem solving skills, with the ability to diagnose and resolve technical issues quickly and efficiently. Knowledge of current Windows and Mac operating systems, as well as mobile operating systems (iOS and Android). Ability to work independently and as part of a team, with a positive and collaborative attitude. User and administration of operating systems including Mac OSX/IOS, Windows, and Linux Ubuntu. Expertise in MAC OS and Windows OS platforms Aptitude and ability to learn to adapt quickly to new technology and business requirements in a fast paced, dynamic global environment. Expertise on troubleshooting Mac devices, knowledge on troubleshooting windows devices. Troubleshooting a variety of client, mobile and cloud applications office software (Microsoft Office, Google Apps Suite, Browsers, Salesforce, etc.). Hardware provisioning, imaging, troubleshooting, and software installation for laptops (Apple & Dell), desktops (Dell),

Customer support through calls, mail, and remote session for troubleshooting Email and messaging related issues Experience in Email configuration and troubleshooting Email, DNS, mail client configuration Experience in OS

In this role, you will: Participate in and support implementation of business solutions Determine the impact of changes made to existing hardware, software, and schedules Review tactical issues, policies or procedures for which answers can be quickly obtained Perform daily validations of application by performing critical functional checks to ensure that its stable for business users Monitor all the scheduled batch jobs and work on fixing in case of failures Audit complex critical systems delivery for business processes Determine the impact of new products and tools implementation across the business and mitigates potential issues Reduce the impact of application and infrastructure failures on business delivery Present recommendations for resolving more complex situations Provide technology information managers, functional colleagues and stakeholders Required Qualifications: 2+ years of Technology Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: 2+ years of experience in System Administration & Desktop troubleshooting skills. Quickly adapt to the business objective of the organization and adhere to the policies and procedures. Proficient knowledge on Microsoft Operating System (Windows 7, Windows 10 and Windows 11) is a Mandate. A good understanding of network terminologies, Cisco products and should have worked on basic to intermediary level on networks. (LAN/WAN) Should have working knowledge on Windows Server administration principles. Should have strong skills on incident management and should have understanding and participation skills on problem management space A strong collaborator willing to tap into past experiences and relationships in order to accomplish goals. Ability to handle multiple assignments simultaneously using a wide range of skills Ability to actively and professionally participate in detailed discussions with various levels of management, senior engineering teams and architects Ability to collaborate with distributed team members on new technology initiativesStrong customer focus and ability to translate high level customer requirements into actionable business and technical requirements. Knowledge of imaging, Backup and storage solutions Should participate and engage in training initiative be it up scaling ones knowledge, as well as training fellow team members and cross functional teams if the need arise Experienced in supporting Apple Operating Systems and Servers. (Apple ACSP or ACTC Certification would be advantageous) Knowledge of Apple hardware Microsoft Experience (preferably but not essential MSCE) incl. AD, Exchange, Office 365, Intune MDM Experience of Network/Firewalls/Printers setup and maintenanceExperience with Mobile Phone/Ipad setup Ability to Manage SLAs and Priorities Good Customer Service skills Able to communicate clearly and precisely Excellent background in Technical Support Managed services environment an advantage Knowledge of ITIL an advantage Minimum Degree ITIL certification Knowledge on VMWare Concepts, Azure Cloud Concepts, SNOW, OS troubleshooting skills

Hiring Sr. Advisor 1- Technical Support (Voice Process) Location : Pune 24/7 Shift UG/ Graduate + 1year of technical experience Joining :Immediate Call : Shreyal TMS- 8291772291

The candidate should be aware of Netapp storage structure. Which will cover the basics of Netapp. Must be aware of Cloning processes. Must be aware of Data protection & storage efficiency. Share your CV to ruban@futuresolution.co.in

Hiring: Sr. Advisor 1 – Technical Support (Voice Process) Location: PUNE Shifts: 24x7 Rotational Eligibility: UG/Grad with 1+ year Technical Experience WFO Call: 8291772291 ( Shreyal TMS) Joining: Immediate

InfiniBand & 10/40 Gigabit Ethernet. tools - file catalyst scripting language Hypervisor Horizon Linux clusters Esxi & vcenter Virtual Machine Vmare site recovery manager OS, Networking,Storage, Security Linux Admin

Candidate should be Graduate/3 year Diploma with at least 2 years experience and knowledge of : Operating Systems • MS Outlook • Domain • Active directory, DHCP , DNS etc • Ticketing tool • Antivirus Support • Hardware & Networking Knowledge

Technical Voice Process | Service Desk Criteria-Any Grad with min 1 year exp in Int. Technical Support/Service Desk CTC-4 to 6 LPA + Variables WFO-5 Days Working 24*7 Shifts Immediate Joiner Location-Bangalore & Pune Excellent Comms Required

Candidate should be Graduate/3 year Diploma with at least 2 years experience and knowledge of : Operating Systems • MS Outlook • Domain • Active directory, DHCP , DNS etc • Ticketing tool • Antivirus Support • Hardware & Networking Knowledge

Min exp -2+ years Install and manage Linux servers (Ubuntu, CentOS, Red Hat). Handle user access, system settings, and server security Install and renew SSL certificates for secure access. Required Candidate profile 2+ year of experience Understanding of SSL, firewall, and server security Ready to travel and work at client locations. Pref immediate joiner Good comms Only whats app - 9011612355

We are looking for a Senior Technical Support executives with Strong communication skills. With Background in PC support and experience in voice-based customer support. Must have Good computer hardware and OS knowledge.

Role & responsibilities Must have a skill in the Service Desk Management. Knowledge on O365, MS OFFICE Suite, Active Directory, Hardware, and Software related troubleshooting skills. Providing remote assistance to users who may be in office or remote locations. Identify, investigate, and diagnose the issue. Provide resolution to customer based on in scope processes. Communicate to the user on progress in a timely manner. Excellent verbal and written communication skills. 24x5 Support. Preferred candidate profile 2-3 Years Proven Experience as a Desktop Support Engineer or similar role Hands-on experience with Windows/Linux/Mac OS environments Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network security practices and anti-virus programs Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills Customer-oriented attitude BSc in Computer Science or relevant field

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means. 6-10 Years of experience in Linux / SystemsAvailable to work in 24X7 capability. Experties in Linux / Exadata / Engineered Systems Expert knowledge of OS administration Good to have knowledge on architecture and design for new business infrastructure. Strong OS troubleshooting skills Experience in automate OS installation, configuration of Oracle/application server setup, streamlining deployment processes and reducing manual effort.

Associate Application Support Engineer: Congratulations , you have taken the first step towards bagging a career-defining role. Join the team of superheroes that safeguard data wherever it goes. What should you know about us? Seclore protects and controls digital assets to help enterprises prevent data theft and achieve compliance. Permissions and access to digital assets can be granularly assigned and revoked, or dynamically set at the enterprise-level, including when shared with external parties. Asset discovery and automated policy enforcement allow enterprises to adapt to changing security threats and regulatory requirements in real-time and at scale. Know more about us at www.seclore.com You would love our tribe: If you are a risk-taker, innovator, and fearless problem solver who loves solving challenges of data security, then this is the place for you! Role: Application Support Experience: 13 Years Location: Mumbai Here's what you will get to explore: Technical Support and Customer Interaction: Provide real-time support via voice calls, chats, and emails to Seclore enterprise customers and partners, adhering to SLAs and resolving issues, often on the first interaction. Handle multiple cases with varying severity and escalate when necessary. Product Expertise and Continuous Learning: Gain in-depth knowledge of Seclore products, research relevant topics, and stay updated through training to support new product releases, troubleshooting, and developing documentation. Issue Diagnosis and Resolution: Use analytical skills and experience to diagnose and resolve complex issues in diverse customer environments, applying technical expertise to deliver effective solutions. Collaboration and Communication: Work closely with internal teams to prioritize customer requests, communicate technical issues clearly to stakeholders, and mentor peers to improve skills and efficiency. Multitasking and Shift Adaptability: Manage multiple cases efficiently in a fast-paced environment, and remain adaptable while working in shifts to meet team and customer needs. Areas of Work: Support: Assisting users with Seclore products by providing answers to questions and offering guidance to ensure proper operation via phone, chat, or email. Troubleshooting: Identifying and diagnosing issues with software functionality. Repair: Resolving and fixing application software malfunctions. We can see the next Entrepreneur at Seclore if you: Qualifications: Languages: Proficient in English. Core Technologies: Expertise in Windows Server/Client, Linux, troubleshooting OS and application issues, and infrastructure technologies (AD, DNS, DHCP). Networking & Tools: Strong foundation in networking principles and working knowledge of MS Office, Process Monitor, Wireshark, and antivirus software. Additional Skills: Familiar with MAC OS, VMware/Hyper-V, Apache Tomcat/Web Server, remote deployment tools (LANDesk, SCCM), and relational DB principles (MS-SQL, Oracle). Security: Understanding of computer security procedures and protocols. Experience : 25 years in technical support, preferably application support, with exposure to shift work and handling customer calls. Familiar with CRM tools and severity-based models, with experience supporting enterprise customers. Education: Bachelors/Diploma in Computer Science. Certifications (Preferred): MCSE, MCP, RHEL, CCNA. Abilities : Strong customer-focus, problem-solving skills, and ability to communicate technical issues to non-technical users. Ownership of technical issues, with a willingness to work in a 24/7 support center and adapt to high-pressure environments. Team player with flexibility to stretch work hours when needed. Why do we call Seclorites Entrepreneurs, not Employees? We value and support those who take the initiative and calculate risks. We have an attitude of a problem solver and an aptitude that is tech agnostic. You get to work with the smartest minds in the business. We are thriving not living. At Seclore, it is not just about work but about creating outstanding employee experiences. Our supportive and open culture enables our team to thrive. Excited to be the next Entrepreneur? Apply today! Dont have some of the above points in your resume at the moment? Dont worry. We will help you build it. Lets build the future of data security at Seclore together.

openings for Technical support (voice/nonvoice) Fresher - 21k + Incentives Exp - 30k + Incentives shift - 5days working 2 days off, Rotational Cab provided BTM layout & Manyata Bangalore if anyone interested plz share your CV / Call HR - 7348821979

Skills ServiceNow/Active Directory/O 365 Experience:- Grad. with 1 yr in International Voice Process CTC - Upto 4 LPA Shifts Night shift (Rotational) Location:- Pune 2 way cab Notice:- Immediate Contact : Nidhi - +91 8690900776 Required Candidate profile - Must have min 1 yr relevant exp. - Must have international voice exp. - Must have Service Desk exp. - Graduation (Mandatory)