41 Os Troubleshooting Jobs

Skills ServiceNow/Active Directory/O 365 Experience:- Grad. with 1 yr in International Voice Process CTC - Upto 4 LPA Shifts US Rotational Location:- Bangalore 2 way cab Notice:- Immediate Contact : Nidhi - +91 8690900776 Required Candidate profile - Must have min 1 yr relevant exp. - Must have international voice exp. - Must have Service Desk exp. - Graduation (Mandatory) Perks and benefits - 2 Way Cabs - Allowances - Incentives

Skills : ServiceNow/Active Directory/O 365 Experience:- Grad. with 1 yr in International Voice Process CTC - Upto 4 LPA Shifts Night shift (Rotational) Location:- Pune 2 way cab Notice:- Immediate Contact : Nidhi - +91 8690900776 Required Candidate profile - Must have min 1 yr relevant exp. - Must have international voice exp. - Must have Service Desk exp. - Graduation (Mandatory) Perks and benefits Allowances Incentives Both way cab facility

As the primary contact point for end users through phone, chat, and self-service tickets, you will be responsible for qualifying and opening tickets for remediation of events. It will also be your duty to triage tickets to the respective teams and provide regular updates and follow-ups on tickets in the queue until their closure. Your role will involve managing a variety of technically complicated tasks effectively, drawing on your experience in remote support and troubleshooting skills. An understanding of basic hardware accessories, devices, and peripherals is expected, along with flexibility for rotational shifts. Excellent oral and written communication skills are essential, as is exposure to practicing ITIL standards for infrastructure management. Desirable skills for this role include 6 months to 2 years of experience and the ability to comprehend email flow issues both internally and externally. You should be proficient in end-user support, OS troubleshooting and support, as well as basic software troubleshooting and support (MS Office, messengers, Outlook, etc.). Demonstrating a high level of customer relationship skills, including email etiquette, will be crucial. Additionally, good communication skills, follow-up skills, and willingness to work in rotational shifts are highly valued in this position. Your responsibilities may also involve remote troubleshooting as needed.,

As a Desktop Support Technician, you will be responsible for handling desktop support tasks including outlook, antivirus, basic networking, hardware, OS, and applications troubleshooting. Your role will involve utilizing your hands-on experience in desktop support to ensure smooth functioning of systems. Additionally, you should have a good working knowledge of DNS and other related technologies. Having basic knowledge in server administration will be an added advantage in this role. Strong communication skills are essential as you will be interacting with users to understand and resolve their technical issues. The ideal candidate should have a minimum of 2+ years of experience in desktop support and be able to work effectively in a fast-paced environment. You should be willing to work on a 24/7 shift rotation, including 6 working days in a week. The shift timings may vary, including 1st Shift from 6 AM to 2:30 PM, 2nd Shift from 2:30 PM to 10:30 PM, Night Shift from 10:30 PM to 6:30 AM, and General Shift from 8:30 AM to 5:30 PM. This position is full-time and permanent, requiring your presence at the work location in person. A Bachelor's degree is preferred for this role. The company offers Provident Fund as part of the benefits package. Join our team and contribute your expertise to ensure the smooth operation of our IT systems.,

You should have good communication skills and a minimum of 2 years of experience. Your responsibilities will include handling desktop issues such as Outlook, antivirus, basic networking, hardware, operating system, and applications troubleshooting. You will also be required to install, upgrade, support, and troubleshoot printers, computer hardware, and other peripheral equipment. The ideal candidate should be willing to work 24/7 shifts, 6 days a week, and only male candidates can apply. Immediate joining within 15 days is required. This is a full-time, permanent position. Benefits include food, health insurance, and life insurance. The work schedule involves rotational shifts and weekend availability. Preferred education is a Diploma, and preferred experience includes a total of 3 years with at least 2 years in desktop support. The work location is in person.,

Role & responsibilities Desktop Troubleshooting Outlook configuration Active Ditectory Software Installation Windows Installation/troubleshooting Printer troubleshooting Interested candidates, please share your resume at rashmi.ghag@3i-infotech.com

If you are a risk-taker, innovator, and fearless problem solver who loves solving challenges of data security, then this is the place for you! Here's what you will get to explore: Technical Support and Customer Interaction: Provide real-time support via voice calls, chats, and emails to Seclore enterprise customers and partners, adhering to SLAs and resolving issues, often on the first interaction. Handle multiple cases with varying severity and escalate when necessary. Product Expertise and Continuous Learning: Gain in-depth knowledge of Seclore products, research relevant topics, and stay updated through training to support new product releases, troubleshooting, and developing documentation. Issue Diagnosis and Resolution: Use analytical skills and experience to diagnose and resolve complex issues in diverse customer environments, applying technical expertise to deliver effective solutions. Collaboration and Communication: Work closely with internal teams to prioritize customer requests, communicate technical issues clearly to stakeholders, and mentor peers to improve skills and efficiency. Multitasking and Shift Adaptability: Manage multiple cases efficiently in a fast-paced environment, and remain adaptable while working in shifts to meet team and customer needs. Areas of Work: Support: Assisting users with Seclore products by providing answers to questions and offering guidance to ensure proper operation via phone, chat, or email. Troubleshooting: Identifying and diagnosing issues with software functionality. Repair: Resolving and fixing application software malfunctions. Qualifications: Languages: Proficient in English. Core Technologies: Expertise in Windows Server/Client, Linux, troubleshooting OS and application issues, and infrastructure technologies (AD, DNS, DHCP). Networking Tools: Strong foundation in networking principles and working knowledge of MS Office, Process Monitor, Wireshark, and antivirus software. Additional Skills: Familiar with MAC OS, VMware/Hyper-V, Apache Tomcat/Web Server, remote deployment tools (LANDesk, SCCM), and relational DB principles (MS-SQL, Oracle). Security: Understanding of computer security procedures and protocols. Experience : 25 years in technical support, preferably application support, with exposure to shift work and handling customer calls. Familiar with CRM tools and severity-based models, with experience supporting enterprise customers. Education: Bachelors/Diploma in Computer Science. Certifications (Preferred): MCSE, MCP, RHEL, CCNA. Abilities : Strong customer-focus, problem-solving skills, and ability to communicate technical issues to non-technical users. Ownership of technical issues, with a willingness to work in a 24/7 support center and adapt to high-pressure environments. Team player with flexibility to stretch work hours when needed. Why do we call Seclorites Entrepreneurs, not Employees We value and support those who take the initiative and calculate risks. We have an attitude of a problem solver and an aptitude that is tech agnostic. You get to work with the smartest minds in the business. We are thriving not living. At Seclore, it is not just about work but about creating outstanding employee experiences. Our supportive and open culture enables our team to thrive

If you are a risk-taker, innovator, and fearless problem solver who loves solving challenges of data security, then this is the place for you! Here's what you will get to explore: Technical Support and Customer Interaction: Provide real-time support via voice calls, chats, and emails to Seclore enterprise customers and partners, adhering to SLAs and resolving issues, often on the first interaction. Handle multiple cases with varying severity and escalate when necessary. Product Expertise and Continuous Learning: Gain in-depth knowledge of Seclore products, research relevant topics, and stay updated through training to support new product releases, troubleshooting, and developing documentation. Issue Diagnosis and Resolution: Use analytical skills and experience to diagnose and resolve complex issues in diverse customer environments, applying technical expertise to deliver effective solutions. Collaboration and Communication: Work closely with internal teams to prioritize customer requests, communicate technical issues clearly to stakeholders, and mentor peers to improve skills and efficiency. Multitasking and Shift Adaptability: Manage multiple cases efficiently in a fast-paced environment, and remain adaptable while working in shifts to meet team and customer needs. Areas of Work: Support: Assisting users with Seclore products by providing answers to questions and offering guidance to ensure proper operation via phone, chat, or email. Troubleshooting: Identifying and diagnosing issues with software functionality. Repair: Resolving and fixing application software malfunctions. We can see the next Entrepreneur at Seclore if you: Qualifications: Languages: Proficient in English. Core Technologies: Expertise in Windows Server/Client, Linux, troubleshooting OS and application issues, and infrastructure technologies (AD, DNS, DHCP). Networking Tools: Strong foundation in networking principles and working knowledge of MS Office, Process Monitor, Wireshark, and antivirus software. Additional Skills: Familiar with MAC OS, VMware/Hyper-V, Apache Tomcat/Web Server, remote deployment tools (LANDesk, SCCM), and relational DB principles (MS-SQL, Oracle). Security: Understanding of computer security procedures and protocols. Experience : 2 to 5 years in technical support, preferably application support, with exposure to shift work and handling customer calls. Familiar with CRM tools and severity-based models, with experience supporting enterprise customers. Education: Bachelors/Diploma in Computer Science. Certifications (Preferred): MCSE, MCP, RHEL, CCNA. Abilities : Strong customer-focus, problem-solving skills, and ability to communicate technical issues to non-technical users. Ownership of technical issues, with a willingness to work in a 24/7 support center and adapt to high-pressure environments. Team player with flexibility to stretch work hours when needed. Why do we call Seclorites Entrepreneurs, not Employees We value and support those who take the initiative and calculate risks. We have an attitude of a problem solver and an aptitude that is tech agnostic. You get to work with the smartest minds in the business. We are thriving not living. At Seclore, it is not just about work but about creating outstanding employee experiences. Our supportive and open culture enables our team to thrive.

Required min 1 year of experience in IT Service Desk(International) Must have Hands on exp on Microsoft Applications and Windows OS Location- Hyderabad 5 Days working WFO| Rotational Shifts CTC- 5LPA+ Variables Any Graduate

We are urgently looking for an experienced Linux System Administrator with 2-3 years of experience in the same field. You should be having a good knowledge of Linux, Windows servers and firewalls. Immediate joiners are preferred. Job Responsibilities: Ubuntu / Windows end user PC installation, configuration, maintenance, software deployment, security updates and patches. Installation, configuration, and maintenance of Ubuntu & Windows VMs(Citrix)/servers. Installation, configuration, and maintenance of databases servers like MySQL, MongoDB and PostgreSQL with replication setup. Installation, configuration, and maintenance of LDAP, FTP/SFTP servers on the Linux platform. To ensure the availability, performance, scalability and security of server infrastructure. Hands on experience in shell scripting. Hands on experience in working with GIT repositories (Branching, merging, versioning). Incident analysis/RCAs/troubleshooting and identification of permanent resolutions. Monitoring servers, infra using tools like Nagios/Grafana Troubleshoot problems reported by users and analyse and isolate issues. Research and Identify new technologies which can improve our service offerings. Required Qualification: B.Tech / B.E. / MCA / MCM / Graduate / Post Graduate in any Specialization. Experience: Candidate with 2-3 years of relevant experience. Job location: Pune (Work from office)

Role & responsibilities JOB DESCRIPTION Job Position: Desktop Support Specialist/Specialist Desktop Support/Site Services Technician Business Title: Site Services Technician REPORTS TO: Territory Lead CLASSIFICATION: Exempt POSITION PURPOSE Resolve incidents escalated from first line of support as well as the internal tech/genius bar and assist end users with technology adoption within an assigned market. Incident resolution must be done in alignment with internal incident, change, configuration, and project management processes while adhering to established Service Level Agreements. Responsible for but not exclusive to the following: o Audio Visual equipment within the office space. o Web Conferencing setup and monitoring for VIP executives. o PC break fix support for the business within market. o Facilitation of onboarding and off-boarding. o VoIP (MS Teams) support. o Mobile phone/device support (IOS & Android). o Training end-users and assisting with deployment of new technology. o Manage data closet technology to agreed global standards. o Assist remote support staff when additional resources are required. o Maintain established service level agreements to meet customer expectations and quality standards. o White Glove support for company executives. o Provide after hours or weekend support during scheduled maintenance or emergencies. o Working with various SMEs, engineering teams, vendors to provide onsite and in the moment, troubleshooting and hands on application of technical procedures. ACCOUNTABILITIES • Daily work routines o Provide break-fix support for local and remote offices. o Responsible conference room technology health checks, technical support, and training. o Tech/Genius Bar support (when applicable). o Perform coverage within an office or regional market. o Perform support functions including setup of peripheral equipment, software installations, and configurations, wireless and LAN configurations, and resolve access issues and other incidents as required. o Smart Hands support: working with various SMEs, Engineering Teams, Vendors to provide onsite and in the moment, troubleshooting and hands on application of technical procedures. o Engage with Project Leads and Engineering Team during scheduled projects including office moves, Infrastructure Refreshes and Software Updates. o Providing documented input to keep knowledge-based articles and procedural documentation up to date. o Provide proper ticket and incident management. o Ensure onboarding, off-boarding, and asset management processes are followed Preferred candidate profile -Male Candidate

Role: Desktop Support(Field work) Location: Mumbai, Pune, Kolkata, Ahemdabad Experience : 2 to 5 Years ROLES & RESPONSIBILITIES: Provide L1 support for Desktop, LAN Network and Connectivity Problems. Computer Network and management (LAN & WAN) Troubleshooting in the Local Area Network. Troubleshooting in OS Repair, upgrade and Installation. Remote support and management. Checking of configuration for proper functioning of equipment ( Laptop & Desktop) Maintain network equipment (Routers, Switches, ADSL Modems, MPLS connectivity). Maintaining Daily checklist for server room & network connection /Meeting rooms. Stakeholder Management. Effectively listening to others, expressing ideas both orally and in writing and providing relevant and timely information to management, co workers, subordinates and customers End user support & Vendor Management License & Patch Management (Antivirus / restricting to install the Pirated software/ Windows Patch management) Should have a good understanding of network fundamentals (DHCP, DNS, VPN, VLANs, TCP/IP, HTTP, etc.). basic knowledge the Routers ,Switches, MAC Laptops Asset management, Preparing the Monthly Report Basic experience on VOIP phones Knowledge on Linux Basic knowledge on Active Directory Ensuring security and efficiency of IT infrastructure handing the onboarding & offboarding process If you are interested kindly share your resume to the email id mentioned below. muskaan.manzoor@cielhr.com

As a Linux Administrator at Wipro Limited, you will be responsible for administering Linux systems and ensuring their optimal performance. Your role will involve various tasks such as creating, extending, and troubleshooting file systems using LVM concepts, validating multipath, adding LUNs, and enabling multipath. It will also be your responsibility to evaluate and correct OS vulnerabilities by patching servers and coordinating with vendors in case of hardware and OS level issues. You will play a crucial role in managing server access and bootable issues, including fixing grub, and troubleshooting OS level problems to ensure seamless server operations. Additionally, you will be required to implement changes as per the application team and DB team requirements at the OS level and follow the defined Dos and Dont's as per the SLA and Wipro and Customer Process adherence. Your expertise in service management tools such as NTP, SSH, AUTOFS, etc., will be essential in maintaining server performance and availability. You will also be expected to handle log rotation, manage FS usage, and perform tasks like changing permissions and ownership as needed. The ideal candidate for this role must have a solid background in Linux Administration, with at least 5-8 years of experience. Experience in OS migration will be considered an advantage. By joining Wipro, you will be part of a company that is dedicated to digital transformation and reinvention. We encourage individuals who are inspired by continuous evolution and reinvention to join us on this journey of building a modern Wipro. At Wipro, we empower you to design your own reinvention and realize your ambitions. Applications from individuals with disabilities are explicitly welcome.,

Role & responsibilities Troubleshooting: Diagnosing and resolving hardware and software issues on desktop systems, including identifying root causes and implementing solutions. Installation and Configuration: Setting up new computers, installing software, and configuring systems according to user needs and organizational policies. User Support: Providing timely and effective support to end-users via various channels like phone, email, or ticketing systems, ensuring a positive user experience. System Maintenance : Ensuring the ongoing functionality and security of computer systems by performing regular maintenance, updates, and security checks. Documentation: Creating and maintaining technical documentation, user guides, and knowledge base articles to facilitate efficient problem-solving and user training. Training and Guidance: Providing training and guidance to users on the proper use of desktop systems, software applications, and security best practices. IT Projects: Participating in the implementation of IT projects, such as software rollouts, hardware upgrades, and other initiatives related to desktop systems. Escalation: Identifying and escalating complex or unresolved issues to specialized teams or senior engineers when necessary. Network Troubleshooting : Assisting with network troubleshooting and support, ensuring users can access network resources and services. Staying Updated: Keeping up-to-date with the latest technology trends, advancements, and security practices relevant to desktop support. Communication: Maintaining clear and effective communication with users, team members, and other stakeholders throughout the support process Preferred candidate profile

Role & responsibilities Troubleshooting: Diagnosing and resolving hardware and software issues on desktop systems, including identifying root causes and implementing solutions. Installation and Configuration: Setting up new computers, installing software, and configuring systems according to user needs and organizational policies. User Support: Providing timely and effective support to end-users via various channels like phone, email, or ticketing systems, ensuring a positive user experience. System Maintenance : Ensuring the ongoing functionality and security of computer systems by performing regular maintenance, updates, and security checks. Documentation: Creating and maintaining technical documentation, user guides, and knowledge base articles to facilitate efficient problem-solving and user training. Training and Guidance: Providing training and guidance to users on the proper use of desktop systems, software applications, and security best practices. IT Projects: Participating in the implementation of IT projects, such as software rollouts, hardware upgrades, and other initiatives related to desktop systems. Escalation: Identifying and escalating complex or unresolved issues to specialized teams or senior engineers when necessary. Network Troubleshooting : Assisting with network troubleshooting and support, ensuring users can access network resources and services. Staying Updated: Keeping up-to-date with the latest technology trends, advancements, and security practices relevant to desktop support. Communication: Maintaining clear and effective communication with users, team members, and other stakeholders throughout the support process Preferred candidate profile

We are seeking a skilled System Administrator to manage and support our organization's IT infrastructure. The ideal candidate should have hands-on experience in ERP systems , network support , operating system installations , data migration , and desktop support . Key Responsibilities: Install, configure, and maintain operating systems (Windows/Linux) on desktops and servers. Provide technical support for ERP software and coordinate with ERP vendors for troubleshooting. Manage user access , backups, and data transfers across systems. Monitor and maintain LAN/WAN , switches, routers, firewalls, and internet connectivity. Perform routine hardware and software troubleshooting for desktops, laptops, and printers. Handle data migration , system backups, and disaster recovery plans. Maintain inventory of IT assets and ensure security compliance. Support end-users in day-to-day IT-related issues through remote or onsite troubleshooting. Ensure timely updates and patch management for all systems and applications. Required Skills & Qualifications: Bachelors degree in Computer Science, IT, or related field. 3+ years of proven experience as a System Administrator or Network Administrator. Good knowledge of ERP systems (e.g., SAP, Tally, Odoo, or any custom ERP). Experience in configuring and maintaining Windows and Linux operating systems.

Role & responsibilities Install, configure, and maintain desktop/laptop systems, printers, and peripheral devices. Perform system upgrades, OS/software installations, and patch updates. Troubleshoot hardware, software, and network-related issues on end-user devices. Provide Level 1 and 2 technical support via in-person, phone, or remote assistance. Manage user accounts, email configuration, and basic Active Directory tasks. Respond to and resolve incidents/tickets in a timely manner using ITSM tools. Escalate unresolved issues to senior engineers or relevant support teams. Maintain inventory of IT assets including laptops, desktops, and accessories. Ensure security compliance through endpoint protection and regular updates. Provide onboarding/offboarding IT support for employees. Document technical issues and resolutions for future reference. Preferred candidate profile Bachelors degree in Computer Science, IT, or a related field (or equivalent experience). 2–3 years of hands-on experience in desktop/laptop support. Proficiency in Windows 10/11, MS Office Suite, and common enterprise applications. Basic knowledge of Active Directory, DNS/DHCP, and networking concepts. Familiarity with endpoint protection software, remote support tools, and imaging tools. Good understanding of hardware diagnostics and repair.

Role:Quality Analyst Technical International Voice Exp:3 Yrs Services desk Skills:Microsoft application,O365,Troubleshooting,Service Desk,Outlook Configuration,International Voice. Loc:Hyderabad Bud:upto 6 LPA Naman 8890377950naman.ghrs@gmail.com

GOOD Communication And Technical skill in hardware and networking . ANY GRADUATE MIN EXP 1 YEARS

GOOD Communication And Technical skill in hardware and networking . ANY GRADUATE MIN EXP 1 YEARS

EXECELLENT Communication And Technical skill ANY GRADUATE MIN EXP 2 YEARS

Are you solving L1 issues independently? Confident with AD, DHCP, IP configs & more? We want YOU! Role: Tech Support Location: Gurgaon Eligibility: UG/Grad with 1+ year Tech Support Experience Salary: Up to 6 LPA Contact Shrutii 9958371382 Required Candidate profile Face queries head-on. No L2 escalations. Active Directory Tree & Forest, IP Addressing Windows Networking Safe Mode, NTFS vs FAT DHCP & DORA Static vs Dynamic IP AD Installation, Password Resetting

Hiring for technical support voice process Education: Grad. Exp: min.1 year in tech. voice Must Have - Troubleshooting Exp. of Microsoft Tech Location: Hyderabad CTC: up to 4 LPA WFO/ 24*7 Rotational shifts Both way cab Contact: 9653852049(Hr Gaurav)

Technical Skills Operating Systems: Proficiency in Windows (7/10/11), macOS, and Linux (basic knowledge). Troubleshooting OS issues, updates, and performance. Hardware Support: Diagnosing and replacing faulty hardware (RAM, HDD/SSD, motherboards, peripherals). Printer and scanner installation and support. Software Installation & Troubleshooting: Microsoft Office, antivirus, remote tools, enterprise apps. Installation, patching, and configuration. Networking Basics: Understanding of TCP/IP, DNS, DHCP, LAN/WAN. Basic router/switch configuration and IP troubleshooting. Active Directory & User Management: Password resets, user account creation, group policies. Joining PCs to domains. Remote Support Tools: Experience with tools like TeamViewer, AnyDesk, RDP, LogMeIn. Ticketing Systems: Familiarity with systems like ServiceNow, Jira, Freshdesk, or Zendesk. Soft Skills Communication: Clear verbal and written communication with both technical and non-technical users. Problem Solving: Logical troubleshooting approach; ability to resolve issues under pressure. Customer Service: Patience, empathy, and professionalism while assisting users. Time Management: Prioritizing tasks effectively in a fast-paced environment. Team Collaboration: Working with IT admins, network teams, and other departments. Certifications (Bonus) CompTIA A+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation Google IT Support Professional Certificate

MAC Support Exp :4+yrs Location : Hyderabad Notice Period : 30days JD: User and administration of operating systems including Mac OSX/IOS, Windows, and Linux Ubuntu. Expertise in MAC OS and Windows OS platforms Aptitude and ability to learn to adapt quickly to new technology and business requirements in a fast paced, dynamic global environment. Expertise on troubleshooting Mac devices, knowledge on troubleshooting windows devices. Troubleshooting a variety of client, mobile and cloud applications office software (Microsoft Office, Google Apps Suite, Browsers, Salesforce, etc.). Hardware provisioning, imaging, troubleshooting, and software installation for laptops (Apple & Dell), desktops (Dell), and corporate owned/BYOD mobile devices (IOS/Android) along with standard peripherals. TCP/IP networking support and troubleshooting of a corporate user and remote user environment with LAN, WAN, and VPN implementations globally. Understanding and adhering to security policies and corporate best practices. Solve complex incidents by applying known documented solutions and processes, taking work items through to completion with minimal direct supervision. Partner with senior members of the team to learn new skills, ask for help, and escalate as needed. Understand all aspects of Salesforce configuration and technical/functional capabilities, including all changes and potential system implications related to ongoing releases Perform all tasks related to the day to day operations of several large implementations of Salesforce including managing users, creating and maintaining custom objects and fields, handling bulk data migration, workflows, validation rules, page layouts, and troubleshooting of Apex and integrations z Manage a fast paced queue of support requests, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution Maintain and demonstrate 100% compliance with all written security policies, SOX procedures and change management controls Communicating in different settings and methods including team meetings, conference calls, email, instant messaging, and social media. Training team members in formal and informal settings. Customer and technical support processes. Linux support experience Provide technical support to customers at the TechBar area, including diagnosing and repairing a variety of technical issues. Work with the store team to ensure the TechBar area is well maintained and stocked with the necessary tools and supplies. Document and maintain accurate records of all repairs and services provided. Always maintain a positive and professional attitude, ensuring that all customers receive the highest level of service. Qualifications: High school diploma or equivalent. A+ certification, or equivalent technical certification preferred. 2+ years of experience providing technical support in a retail or customer service environment. Strong customer service skills, including the ability to communicate technical concepts to non technical users. Excellent problem solving skills, with the ability to diagnose and resolve technical issues quickly and efficiently. Knowledge of current Windows and Mac operating systems, as well as mobile operating systems (iOS and Android). Ability to work independently and as part of a team, with a positive and collaborative attitude. User and administration of operating systems including Mac OSX/IOS, Windows, and Linux Ubuntu. Expertise in MAC OS and Windows OS platforms Aptitude and ability to learn to adapt quickly to new technology and business requirements in a fast paced, dynamic global environment. Expertise on troubleshooting Mac devices, knowledge on troubleshooting windows devices. Troubleshooting a variety of client, mobile and cloud applications office software (Microsoft Office, Google Apps Suite, Browsers, Salesforce, etc.). Hardware provisioning, imaging, troubleshooting, and software installation for laptops (Apple & Dell), desktops (Dell),