Oracle Database Administrator

Role & responsibilities

Database Administration & Operations

• Design, administer, support, and maintain complex database systems (Oracle & Microsoft SQL Server).
• Monitor system resource usage, device allocations, and database growth to support capacity planning.
• Implement performance-tuning enhancements.
• Conduct regular database maintenance, monitoring, and auditing for efficiency and quality control.

Security & Compliance

• Apply and manage database and application security, including all access procedures.
• Work with Information Security Officer to ensure appropriate security levels for sensitive data.
• Conduct regular access reviews and manage authorizations.
• Understand and comply with customer policies, laws, and regulations (including BSA/AML).

Backup & Recovery

• Implement, maintain, and report on database backup and restore procedures.
• Ensure fast and complete recovery from backup files.

Process & Policy Adherence

• Interpret and ensure adherence to internal policies and procedures.
• Adhere to SLA response and resolution times; ensure timely escalation of issues as per the defined matrix.
• Maintain accurate documentation of database configurations, procedures, and usage.

Team Collaboration & Development

• Plan, coordinate, and delegate tasks appropriately to team members.
• Train and mentor junior database administrators.
• Coordinate and facilitate professional development and performance appraisals.

Additional Responsibilities

• Utilize UNIX shell scripting for automation and operational tasks.
• Communicate technical content effectively with internal teams and vendors.
• Follow ITSM processes for incident, problem, and change management.
• Manage call logging, tracking, and closure procedures effectively.

Skills & Competencies:

• Strong working knowledge of Oracle Database/SQL in core banking environments.
• Excellent oral and written communication skills.
• Ability to work independently and as a team player.
• Strong problem determination and resolution skills.
• Knowledge of ITSM processes and compliance standards in the BFSI sector.
• Familiarity with UNIX shell scripting.

Work Environment:

• 24x7 operational support team.
• Dynamic and fast-paced BFSI environment.
• Collaboration with multiple internal teams, vendors, and compliance officers.