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4.0 - 9.0 years
10 - 20 Lacs
Bengaluru
Remote
* 3+ years of experience in Oracle applications * Experience in Oracle appln : Oracle CX sales cloud - Oracle CX Service Cloud - Oracle CX Commerce Cloud - Oracle CX Integration Cloud - Oracle PLSQL / SQL - Oracle E Business Suite
Posted 3 months ago
8.0 - 13.0 years
15 - 30 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Oracle is hiring for CX Technical Consultants having strong technical hands-on OIC and VBCS along with CX. Those having strong experience in OIC and VBCS only can also apply. OIC, VBCS and CX or OIC and VBCS only We are looking for experienced consulting professionals who understand solutions, business processes, and technology designs within the Oracle CX Sales & B2B Service Cloud applications. Individuals should demonstrate ability to solve problems, take initiatives, and learn new products. Work within consulting teams that build market leading CX enterprise solutions using best of breed SaaS & PaaS platforms. You will be working along with our Architects/PMs, to understand customer goals/requirements, expectations, and challenges, analyze situations/data, for configuring or developing business & technical solutions on the Cloud. You will advise project managers & other partners from time to time on implementation aspects of the project. You will be responsible for the overall delivery quality on the project by ensuring teams alignment to standard practices and procedures. Build an understanding of and demonstrate Oracle methodologies, tools, and leading practices. This is an exciting opportunity that will test your consulting, critical thinking, leadership, and technical skills with the ability to remain focused and follow-through on plans. You wont be alone; we will provide the tools, raw data, training, coaching and people resources to help you be successful. Responsibilities: Provide consistent high quality & innovative solutions on CX Cloud engagements by interacting with customers and other partners to arrive at optimal solutions. Analyze and understand client goals, challenges & areas of opportunity to align Oracles CX Cloud applications for building optimal functional & technical solutions based on Industry Best Practices. Develop and deliver high quality presentations and demonstrations, present and articulate product features, and benefits, and configure and test overall Oracle Cloud solutions that delight the clients. Effectively utilize the Oracle CX Sales & B2B Service Cloud platform, VBCS, VBS, OIC and web technologies to deliver world class solutions. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Adhere to all Oracle Cloud security policies, standards, and procedures in the performance of job responsibilities. Mentor junior consultants in delivery of their customization and ensure the solution approach is in-line with the standard methodologies & future product roadmap. Ability to formulate a broader perspective of an issue by recognizing the inter-dependencies and inter-play between elements. Promote knowledge by sharing lessons learned, innovations or new skills with team members. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Ideal Candidate should have the following qualifications/skills: Bachelors degree in Engineering or Computer Science (BCA/MCA/BSc Comp) or a technical field from a reputed 4-year college/university. Overall, 5-20+ years of experience relevant to this position. Demonstrable experience as a techno-functional lead on at least two large-scale full-life cycle implementations of Oracle CX Sales & B2B Service Cloud Applications, with strong implementation expertise in at least two of the following is a must. CX Sales B2B Service Cloud Oracle Integration Cloud Visual Builder Cloud Services Visual Builder Studio Strong techno-functional skills in proposing, designing optimal solutions, including ownership of the overall solution for customization/integrations on Oracle CX Cloud Projects. Prior hands-on experience in functional configurations and customization in the following areas - custom objects, groovy scripting, assignment manager, workflows, triggers email alerts, Data Migration, OTBI Analytics etc. Deep knowledge in web based front end development using HTML, JavaScript, and CSS Experience with React and/or other front-end JavaScript frameworks, would be a plus. Strong hands-on experience with design and development of integrations using various integration patterns. Experience developing integration strategy and architecture with project and other technical teams. Good understanding of Oracle PaaS components, such as XSLT mapper, Adapters, etc. Experience using shell commands, GIT, JIRA and other similar tools. Experience developing process flow diagrams, gathering requirements, conducting workshops, designing, and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Experience with web services standards and technology including WSDL, SOAP, REST, JSON, XML, XML-Schema, XSL, WS standards/Security etc. Knowledge of Oracle JET Toolkit, JavaScript APIs & Junit would be a big plus. In addition, successful Candidates will have the following preferred skills/background: Excellent customer facing & interpersonal skills with ability to build rapport with all partners. Prior experience working with US based clients/counterparts. Ability to work independently and manage multiple task assignments. Comfortable in constantly evolving and sometimes ambiguous work situations. Keen attention to detail and complex problem-solving abilities from operational and technical perspective High energy & drive coupled with strong oral and written communication skills, including presentation skills. Excellent problem solving, critical thinking and analytical skills with the ability to exercise good judgment. A Go-getter who focuses on continuous self-improvement and desire to stay abreast of emerging technologies. Prior experience of implementing other CRM solutions (Oracle Siebel, Salesforce.com, Microsoft Dynamics, etc.) Skilled in delivering clear outcome-based targets and measures by working with urgency in getting the job done.
Posted 3 months ago
8.0 - 13.0 years
15 - 30 Lacs
Noida, Chennai
Hybrid
Oracle is hiring for Oracle CX Experts with minimum 5 years relevant experince. We are looking for experienced consulting professionals who understand solutions, business processes, and technology designs within the Oracle CX Sales & B2B Service Cloud applications. Individuals should demonstrate ability to solve problems, take initiatives, and learn new products. Work within consulting teams that build market leading CX enterprise solutions using best of breed SaaS & PaaS platforms. You will be working along with our Architects/PMs, to understand customer goals/requirements, expectations, and challenges, analyze situations/data, for configuring or developing business & technical solutions on the Cloud. You will advise project managers & other partners from time to time on implementation aspects of the project. You will be responsible for the overall delivery quality on the project by ensuring teams alignment to standard practices and procedures. Build an understanding of and demonstrate Oracle methodologies, tools, and leading practices. This is an exciting opportunity that will test your consulting, critical thinking, leadership, and technical skills with the ability to remain focused and follow-through on plans. You wont be alone; we will provide the tools, raw data, training, coaching and people resources to help you be successful. Responsibilities: Provide consistent high quality & innovative solutions on CX Cloud engagements by interacting with customers and other partners to arrive at optimal solutions. Analyze and understand client goals, challenges & areas of opportunity to align Oracles CX Cloud applications for building optimal functional & technical solutions based on Industry Best Practices. Develop and deliver high quality presentations and demonstrations, present and articulate product features, and benefits, and configure and test overall Oracle Cloud solutions that delight the clients. Effectively utilize the Oracle CX Sales & B2B Service Cloud platform, VBCS, VBS, OIC and web technologies to deliver world class solutions. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Adhere to all Oracle Cloud security policies, standards, and procedures in the performance of job responsibilities. Mentor junior consultants in delivery of their customization and ensure the solution approach is in-line with the standard methodologies & future product roadmap. Ability to formulate a broader perspective of an issue by recognizing the inter-dependencies and inter-play between elements. Promote knowledge by sharing lessons learned, innovations or new skills with team members. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Ideal Candidate should have the following qualifications/skills: Bachelors degree in Engineering or Computer Science (BCA/MCA/BSc Comp) or a technical field from a reputed 4-year college/university. Overall, 5-120+ years of experience relevant to this position. Demonstrable experience as a techno-functional lead on at least two large-scale full-life cycle implementations of Oracle CX Sales & B2B Service Cloud Applications, with strong implementation expertise in at least two of the following is a must. CX Sales B2B Service Cloud Oracle Integration Cloud Visual Builder Cloud Services Visual Builder Studio Oracle CPQ Strong techno-functional skills in proposing, designing optimal solutions, including ownership of the overall solution for customization/integrations on Oracle CX Cloud Projects. Prior hands-on experience in functional configurations and customization in the following areas - custom objects, groovy scripting, assignment manager, workflows, triggers email alerts, Data Migration, OTBI Analytics etc. Deep knowledge in web based front end development using – HTML, JavaScript, and CSS Experience with React and/or other front-end JavaScript frameworks, would be a plus. Strong hands-on experience with design and development of integrations using various integration patterns. Experience developing integration strategy and architecture with project and other technical teams. Good understanding of Oracle PaaS components, such as XSLT mapper, Adapters, etc. Experience using shell commands, GIT, JIRA and other similar tools. Experience developing process flow diagrams, gathering requirements, conducting workshops, designing, and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Experience with web services standards and technology including WSDL, SOAP, REST, JSON, XML, XML-Schema, XSL, WS standards/Security etc. Knowledge of Oracle JET Toolkit, JavaScript APIs & Junit would be a big plus. In addition, successful Candidates will have the following preferred skills/background: Excellent customer facing & interpersonal skills with ability to build rapport with all partners. Prior experience working with US based clients/counterparts. Ability to work independently and manage multiple task assignments. Comfortable in constantly evolving and sometimes ambiguous work situations. Keen attention to detail and complex problem-solving abilities from operational and technical perspective’ High energy & drive coupled with strong oral and written communication skills, including presentation skills. Excellent problem solving, critical thinking and analytical skills with the ability to exercise good judgment. A “Go-getter” who focuses on continuous self-improvement and desire to stay abreast of emerging technologies. Prior experience of implementing other CRM solutions (Oracle Siebel, Salesforce.com, Microsoft Dynamics, etc.) Skilled in delivering clear outcome-based targets and measures by working with urgency in getting the job done.
Posted 3 months ago
8.0 - 13.0 years
16 - 30 Lacs
Hyderabad, Pune, Bengaluru
Hybrid
Oracle is hiring for Oracle CX professionals with minimum 5 years to 20 years experience. Must have worked on atleast 1-2 CX products extensively. You will be working along with our Architects/PMs, to understand customer goals/requirements, expectations, and challenges, analyze situations/data, for configuring or developing business & technical solutions on the Cloud. You will advise project managers & other partners from time to time on implementation aspects of the project. You will be responsible for the overall delivery quality on the project by ensuring teams alignment to standard practices and procedures. Build an understanding of and demonstrate Oracle methodologies, tools, and leading practices. This is an exciting opportunity that will test your consulting, critical thinking, leadership, and technical skills with the ability to remain focused and follow-through on plans. You wont be alone; we will provide the tools, raw data, training, coaching and people resources to help you be successful. Responsibilities: Provide consistent high quality & innovative solutions on CX Cloud engagements by interacting with customers and other partners to arrive at optimal solutions. Analyze and understand client goals, challenges & areas of opportunity to align Oracles CX Cloud applications for building optimal functional & technical solutions based on Industry Best Practices. Develop and deliver high quality presentations and demonstrations, present and articulate product features, and benefits, and configure and test overall Oracle Cloud solutions that delight the clients. Effectively utilize the Oracle CX Sales & B2B Service Cloud platform, VBCS, VBS, OIC and web technologies to deliver world class solutions. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Adhere to all Oracle Cloud security policies, standards, and procedures in the performance of job responsibilities. Mentor junior consultants in delivery of their customization and ensure the solution approach is in-line with the standard methodologies & future product roadmap. Ability to formulate a broader perspective of an issue by recognizing the inter-dependencies and inter-play between elements. Promote knowledge by sharing lessons learned, innovations or new skills with team members. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement. Ideal Candidate should have the following qualifications/skills: Bachelor’s degree in Engineering or Computer Science (BCA/MCA/BSc Comp) or a technical field from a reputed 4-year college/university. Overall, 5+ years of experience relevant to this position. Demonstrable experience as a techno-functional lead on at least two large-scale full-life cycle implementations of Oracle CX Sales & B2B Service Cloud Applications, with strong implementation expertise in at least two of the following is a must. CX Sales B2B Service Cloud Oracle Integration Cloud Visual Builder Cloud Services Visual Builder Studio Strong techno-functional skills in proposing, designing optimal solutions, including ownership of the overall solution for customization/integrations on Oracle CX Cloud Projects. Prior hands-on experience in functional configurations and customization in the following areas - custom objects, groovy scripting, assignment manager, workflows, triggers email alerts, Data Migration, OTBI Analytics etc. Deep knowledge in web based front end development using – HTML, JavaScript, and CSS Experience with React and/or other front-end JavaScript frameworks, would be a plus. Strong hands-on experience with design and development of integrations using various integration patterns. Experience developing integration strategy and architecture with project and other technical teams. Good understanding of Oracle PaaS components, such as XSLT mapper, Adapters, etc. Experience using shell commands, GIT, JIRA and other similar tools. Experience developing process flow diagrams, gathering requirements, conducting workshops, designing, and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Experience with web services standards and technology including WSDL, SOAP, REST, JSON, XML, XML-Schema, XSL, WS standards/Security etc. Knowledge of Oracle JET Toolkit, JavaScript APIs & Junit would be a big plus. Life at Oracle: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran’s status or any other characteristic protected by law. At Oracle, we don’t just value differences—we celebrate them! We’re committed to creating a workplace where all kinds of people work together. We believe innovation starts with diversity and inclusion. https://www.oracle.com/corporate/careers/culture/diversity.html
Posted 3 months ago
4.0 - 9.0 years
15 - 25 Lacs
Pune
Remote
Greetings from Clover Infotech!!! Please review the job details and share the required details if you are interested in proceeding further. If you are not interested, request you to help me reach the right candidate Job Title: Oracle CX Consultant Location: Work from Home // Remote Job Type: Permanent Job Description: - 4+ years of hands-on experience with Oracle applications. Proven experience across multiple Oracle CX Cloud modules Oracle CX sales cloud Oracle CX Service Cloud Oracle CX Commerce Cloud - Oracle CX Marketing Cloud - Oracle CX Integration Cloud Expertise in Oracle PL/SQL, SQL , and database concepts & Oracle EBS . Please share the following details to proceed further. Currently Salary: - Expected Salary: - Notice Period: - Reason for looking for change: - Updated Resume: -Please attach. Job Application Disclaimer We appreciate your interest in this opportunity. Due to the large number of applications, only shortlisted candidates will be contacted for an interview. However, we will keep your resume on file for future opportunities that match your profile. Thanks Vijin.appukuttan@cloverinfotech.com
Posted 3 months ago
3 - 7 years
17 - 20 Lacs
Bengaluru
Work from Office
SAP ISU Utilities Find endless opportunities to solve our clients toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries. Practice: Utilities, Capability Network Areas of Work: SAP ISU device management Level: 10 | Location: Pune | Years of Exp: 3-4 years Explore an Exciting Career at Accenture If you are looking for a career with unparalleled global impact, then Accenture invites you to learn more about our rapidly expanding Capability Network. Over 3,000 management consulting and strategy professionals work in the Capability Network at Accenture. Based in a network of prominent locations, Capability Network professionals specialize in providing cutting-edge Industry and Functional expertise and leveraging the power of Accenture to bring measurable value to our clients worldwide. Join the Capability Network and always have the backing of the established brand of Accenture to deliver large scale transformational change. Grow your career and experience a stimulating, fast-paced environment working with prestigious clients on diverse projects to solve significant business challenges. You will deliver lasting impact as you work as part of a highly specialized team, combining overseas client-site work with opportunities based locally, and contribute to high performance through continuous collaboration and knowledge sharing. For more information visit . About The Role : Job Title:SAP ISU DM Consultant 3-10 years experience in SAP ISU device management implementation projects through all phases of the project lifecycle, such as project planning & scoping, blueprinting, realization, data mapping & conversion, integration & user acceptance testing, go-live Capability to understand clients business needs, propose the appropriate consultancy offering and be part of the delivery team Must have good understanding of device business process flow from Planning to Retirement of devices, configuration of SAP ISU, meter to cash process. Must have at least 2 Projects of SAP IS-U implementation in Utilities - Demonstrated strong knowledge about Utility sector process and requirements and experienced in DM implementation Integration of ISU with other R3 modules MM, PM Bring your best skills forward to excel in the role: Utilities retail and customer services process & domain expertise Expertise in one or more CRM platforms such as SAP C4C/ Salesforce/ Oracle CX in areas like Services, Sales & Marketing Good Understanding of CRM integration with Utilities systems such IVR/CTI, CIS, MDM, Outage Management etc. Would be advantageous but not mandatory:CRM certification (Salesforce/SAP CRM/Oracle CX) Qualifications Your experience counts! Full Time Graduation Strong communication skills, demonstrating skills in sharing and explaining complex concepts, creative and pro-active thinking, and situational adaptation of these skills Preferred to have worked on client facing roles and basic ABAP/debugging skills. Understanding of AMI offerings of SAP ISU DM. Experience in Utilities and its business process is a must Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.
Posted 3 months ago
3 - 4 years
9 - 14 Lacs
Gurugram
Work from Office
SAP ISU Utilities Find endless opportunities to solve our clients toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries. Practice: Utilities, Capability Network I Areas of Work: SAP ISU device management | Level: 10 | Location: Pune | Years of Exp: 3-4 years Explore an Exciting Career at Accenture If you are looking for a career with unparalleled global impact, then Accenture invites you to learn more about our rapidly expanding Capability Network. Over 3,000 management consulting and strategy professionals work in the Capability Network at Accenture. Based in a network of prominent locations, Capability Network professionals specialize in providing cutting-edge Industry and Functional expertise and leveraging the power of Accenture to bring measurable value to our clients worldwide. Join the Capability Network and always have the backing of the established brand of Accenture to deliver large scale transformational change. Grow your career and experience a stimulating, fast-paced environment working with prestigious clients on diverse projects to solve significant business challenges. You will deliver lasting impact as you work as part of a highly specialized team, combining overseas client-site work with opportunities based locally, and contribute to high performance through continuous collaboration and knowledge sharing. For more information visit . About The Role : Job Title:SAP ISU DM Consultant 3-10 years experience in SAP ISU device management implementation projects through all phases of the project lifecycle, such as project planning & scoping, blueprinting, realization, data mapping & conversion, integration & user acceptance testing, go-live Capability to understand clients business needs, propose the appropriate consultancy offering and be part of the delivery team Must have good understanding of device business process flow from Planning to Retirement of devices, configuration of SAP ISU, meter to cash process. Must have at least 2 Projects of SAP IS-U implementation in Utilities - Demonstrated strong knowledge about Utility sector process and requirements and experienced in DM implementation Integration of ISU with other R3 modules MM, PM Bring your best skills forward to excel in the role: Utilities retail and customer services process & domain expertise Expertise in one or more CRM platforms such as SAP C4C/ Salesforce/ Oracle CX in areas like Services, Sales & Marketing Good Understanding of CRM integration with Utilities systems such IVR/CTI, CIS, MDM, Outage Management etc. Would be advantageous but not mandatory:CRM certification (Salesforce/SAP CRM/Oracle CX) Qualifications Your experience counts! Full Time Graduation Strong communication skills, demonstrating skills in sharing and explaining complex concepts, creative and pro-active thinking, and situational adaptation of these skills Preferred to have worked on client facing roles and basic ABAP/debugging skills. Understanding of AMI offerings of SAP ISU DM. Experience in Utilities and its business process is a must Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.
Posted 3 months ago
10.0 - 15.0 years
9 - 13 Lacs
mumbai
Work from Office
You will have a strong acumen in Customer Experience platforms and know how important the customer journey is from first touch via email, phone call, chat or purchase all the way to servicing and retaining these customers for those brands. You understand the importance of brands continually evolving their channels and customer records so that customers feel like they are known to the businesses, and you want to help brands gain this capability with the Oracle CX solutions. You will have a strong acumen in Customer Experience platforms and know how important the customer journey is from first touch via email, phone call, chat or purchase all the way to servicing and retaining these customers for those brands. Responsibilities Be the vital piece of the puzzle that connects us to the millions of businesses that need our help to evolve. You will. Achieve assigned quarterly and annual sales targets Work directly with customers, or through Oracle partners, to capture sales opportunities, and to work effectively across functions such as presales, sales consultancy, marketing, business development towards successful closure of deals Identify new business opportunities and develop effective go-to-market campaigns Prepare & deliver presentations of business application solutions to prospective clients Drive pipe generation through cold calls, digital selling and working closely with the business development team Drive client engagement through presentations, and sales of Oracle CXs value proposition across marketing, sales and service organizations Negotiate pricing and contractual agreement to close the sale Build and strengthen your business relationships with existing customers and ensure their needs are met Respond to RFPs, RFIs, and RFQs Manage sales through forecasting, account strategy, account planning, and updating CRM Understand competitive landscape to adapt sales strategy and for sharing with internal teams Travel to customer sites to develop & close sales opportunities Follow cadences set up by your manager to ensure timely status updates Understand and follow internal defined processes to effectively carry out sales activities
Posted Date not available
6.0 - 11.0 years
17 - 22 Lacs
hyderabad, bengaluru
Work from Office
ThePrincipal Learning Content Strategist Customer Experience (CX)is an individual contributor role. The individualis a self-motivated professional who uses their expertise to supportOUproducts, curate online subscription material aligned with the CX Product Strategy, participate in content roadmap planning, and contribute to the development and recording of trainingcontent. The ideal candidate will discover, propose, design and prototype new teaching methods, learner engagement techniques, and content for all audiences within Oracle University for our CX educational offerings. In this role you will drive transformation, innovation, and best practices for Oracle University products and services and ensure strategic alignment, rollout and execution of CX related educational offerings & programs within the Oracle University ecosystem.The applicant must be eager to learn technology to support and deliver training using modern learning techniques while working in a fast-paced market and environment. What we love to see: Passion for training and sharing knowledge! 8+ years of hands-on experience working under the hood with Oracle Customer Experience (CX) applications. Practical knowledge and consulting field experience working with several of the following Oracle Cloud Applications technologies: Sales (Sales Force Automation, Commerce, CPQ, Subscription Management, Partner Relationship Management) Service (Fusion Service, B2C Service, Field Service, Knowledge Management) Marketing (B2B Marketing, B2C Marketing, Eloqua, Responsys) Responsibilities 50% - Strategy & Planning Develop relationships with Product Development (Strategy & Management) teams and aims to embed training strategy in product planning and release cycles. Aligns with Product Development and OU teams to develop and maintain training content roadmap planning with focus on time to market aligned with Oracle Partner and Customer needs. Workswith strategic partners across multiple departments at Oracle (CSS, Support, Consulting)to understand customer journey and implementation lifecycle methodologies to align curriculum strategy to drive and support customer satisfaction. Has intimate knowledge of OU CX Learning Subscription content and identifies areas of focus to ensure adequate coverage in alignment with CX Product Development, CSS and OU priorities. Ensures that content direction balances both the user needs and business goals of driving Oracle IP, improving efficiency, and enhancing customer success and satisfaction. Monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class. Collaborates with Oracle University business leaders to support the identification and prioritization of programs and projects that advance our strategic initiatives. 20% - Delivery & Execution: Improve the impact and effectiveness of our content through user research studies, benchmark analysis, data collection, and competitive research Use knowledge of learning styles to help teams deliver a variety of content types to reach multiple audiences by Identifying and considering pros, cons, issues, obstacles, dependencies, and value associated with content design and enhancements. Drives and participates in content/curriculum proof of concept and design prototypes for upstream validation and feedback from stakeholders. Supports Delivery with content creation and recording. 30% - People: Fosters collaboration with Oracle University team members (Delivery, Go to Market, Customer Success, Guided Learning, Product Management, Production) to drive value and identify and resolve impediments. Advocates for the end user and stakeholder by becoming associated with the product, empathizing with, and understanding learner needs. Works with the Product Development teams to continuously assess progress, disseminate lessons learned, and understand next steps Participates in and contributes to learning activities around modern content design approaches and core practices. QUALIFICATIONS and COMPETENCIES: 8+ years of experience working in a fast-paced functionalimplementation environment with a recent emphasis on Cloud. Has expertise in a specific Oracle CX Cloud technology environment, preferably 2+ or more Oracle CX Cloud products Experienced with software-specific design and realization, as well as testing, deployment and release management, or technical and functional application management of client-specific package-based solutions. Experience in client facing roles and have interacted with customers in requirement gathering, workshops, design, configuration, testing and Go-live. Soft Skills: Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders Business Insight: Applying knowledge of business and the marketplace to advance the organizations goals Collaborates: Building partnerships and working collaboratively with others to meet shared objectives Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences Cultivates Innovation: Creating new and better ways for the organization to be successful Customer Focus: Building strong customer relationships and delivering customer-centric solutions. Demonstrated success in applying continuous customer discovery best practices. Drives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action Interpersonal Savvy: Relating openly and comfortably with diverse groups of people Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations Empathy: Understands the needs of multiple stakeholders and is responsive in meeting their needs with the most optimal resolution Comfortable working in a global setting
Posted Date not available
10.0 - 12.0 years
9 - 13 Lacs
bengaluru
Work from Office
You will have a strong acumen in Customer Experience platforms and know how important the customer journey is from first touch via email, phone call, chat or purchase all the way to servicing and retaining these customers for those brands. You understand the importance of brands continually evolving their channels and customer records so that customers feel like they are known to the businesses, and you want to help brands gain this capability with the Oracle CX solutions. You will have a strong acumen in Customer Experience platforms and know how important the customer journey is from first touch via email, phone call, chat or purchase all the way to servicing and retaining these customers for those brands.Responsibilities Be the vital piece of the puzzle that connects us to the millions of businesses that need our help to evolve. You will. Achieve assigned quarterly and annual sales targets Work directly with customers, or through Oracle partners, to capture sales opportunities, and to work effectively across functions such as presales, sales consultancy, marketing, business development towards successful closure of deals Identify new business opportunities and develop effective go-to-market campaigns Prepare & deliver presentations of business application solutions to prospective clients Drive pipe generation through cold calls, digital selling and working closely with the business development team Drive client engagement through presentations, and sales of Oracle CXs value proposition across marketing, sales and service organizations Negotiate pricing and contractual agreement to close the sale Build and strengthen your business relationships with existing customers and ensure their needs are met Respond to RFPs, RFIs, and RFQs Manage sales through forecasting, account strategy, account planning, and updating CRM Understand competitive landscape to adapt sales strategy and for sharing with internal teams Travel to customer sites to develop & close sales opportunities Follow cadences set up by your manager to ensure timely status updates Understand and follow internal defined processes to effectively carry out sales activities
Posted Date not available
3.0 - 5.0 years
20 - 25 Lacs
bengaluru
Work from Office
The Principal Oracle Cloud Product Education Lead - Oracle Fusion Sales and B2B Service Instructor/Consultant is a self-motivated professional who uses their expertise to support Oracle University products, curate online subscription content, teach, develop, and record training materials. The ideal candidate is passionate about technology and education, driven to learn and teach using modern learning methods in a fast-paced and customer-centric environment. Oracle University is a global team that empowers customers, partners, and employees by providing training across all Oracle Cloud services, including SaaS and OCI. Training is delivered via digital subscriptions on an advanced learning platform featuring knowledge checks, skill paths, gamification, and learner analytics. The team also delivers live, instructor-led sessions and hands-on labs to enhance cloud learning experiences. Passion for training and sharing knowledge! 8+ years of hands-on experience working with Oracle Fusion Sales and B2B Service Cloud Applications. Understanding of Oracle CX Cloud architecture and integration with other Fusion Cloud modules (e.g., ERP, HCM) Experience with data migration, user security setup, sandbox testing, and extensibility frameworks. Familiarity with REST APIs and Application Composer in Sales and B2B Service Cloud. Strong communication skills and experience delivering virtual or in-person training. Strong technical knowledge in customizing Fusion application with custom objects, Redwood, BI Dashboards, Groovy Scripting, Visual Builder and DCS. Practical consulting and field experience with the following Oracle Fusion Sales & Service modules: Sales Modules - Lead Management- Opportunity Management- Product Catalog- Sales Forecasting- Territory Management- Partner Relationship Management (PRM)- Sales Analytics- Digital Sales and Sales Assistant (Mobile & AI Features) B2B Service Modules - Service Request Management- Knowledge Management- Digital Customer Service- Service Level Agreements (SLAs)- B2B Service Analytics and Dashboards Responsibilities As the Oracle Fusion Cloud Customer Experience (Cx) Lead you will join a team of SMEs charged with supporting Oracle Universitys Cloud training content. You will participate in the recording, delivery, and sale of Oracle University (OU) training assets including but not limited to the Cloud Navigator, Cloud Learning Subscriptions, Live Training Sessions, Certification, and content. The Oracle Cloud Cx Applications Lead is a self-motivated professional who uses their expertise to support OU products, curate online subscription material, teach, develop, and record training content. The applicant must be eager to learn technology to support and deliver training using modern learning techniques while working in a fast-paced market and environment. Oracle University is a P&L business that educates customers, partners and employees on all of Oracle Cloud services including all of SaaS, PaaS and IaaS Implementations. The team offers training via digital subscriptions built on a modern platform that offers knowledge checks, skill paths, gamification and live analytics on learner progress. The organization also teaches live private events featuring cloud content and hands on labs to practice on live cloud environments.
Posted Date not available
4.0 - 9.0 years
11 - 15 Lacs
hyderabad
Work from Office
As an Infrastructure Specialist at IBM, you will support the infrastructure running industries likes transportation, energy, insurance, banking, or healthcare which are rapidly changing as the worlds relationship with technology evolves. Ready to help our clients take the next step forward In this role, your responsibilities may include: Works closely with project team and client employees to develop, test, and implement Oracle Cloud solutions. Implement to all Oracle Cloud security policies, standards, and procedures in the performance of job responsibilities. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 4+ years of implementation experience in Oracle Cloud CX Experience as a techno-functional on full-life cycle implementations of Oracle CX Sales & B2B Service Cloud Applications Strong implementation expertise in at least two of the following is a must on CX Sales, B2B Cloud, Oracle Integration Cloud, Visual Builder Cloud Services, Visual Builder Studio. Deep knowledge in web based front end development using - HTML, JavaScript, and CSS, Groovy Proficient in integration techniques such as REST APIs and data migration tools Preferred technical and professional experience Ability to work independently and balance multiple task assignments. Excellent problem solving, critical thinking and analytical skills with the ability to exercise good judgment. Experience with VBCS (Visual Builder Cloud Service) and Redwood is good to have
Posted Date not available
4.0 - 9.0 years
11 - 15 Lacs
pune
Work from Office
As an Infrastructure Specialist at IBM, you will support the infrastructure running industries likes transportation, energy, insurance, banking, or healthcare which are rapidly changing as the worlds relationship with technology evolves. Ready to help our clients take the next step forward In this role, your responsibilities may include: Works closely with project team and client employees to develop, test, and implement Oracle Cloud solutions. Implement to all Oracle Cloud security policies, standards, and procedures in the performance of job responsibilities. Prepare documentation detailing delivered solutions, integration & migration strategies, throughout the engagement Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 4+ years of implementation experience in Oracle Cloud CX Experience as a techno-functional on full-life cycle implementations of Oracle CX Sales & B2B Service Cloud Applications Strong implementation expertise in at least two of the following is a must on CX Sales, B2B Cloud, Oracle Integration Cloud, Visual Builder Cloud Services, Visual Builder Studio. Deep knowledge in web based front end development using - HTML, JavaScript, and CSS, Groovy Proficient in integration techniques such as REST APIs and data migration tools Preferred technical and professional experience Ability to work independently and balance multiple task assignments. Excellent problem solving, critical thinking and analytical skills with the ability to exercise good judgment. Experience with VBCS (Visual Builder Cloud Service) and Redwood is good to have
Posted Date not available
15.0 - 20.0 years
4 - 8 Lacs
bengaluru
Work from Office
Project Role :Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Oracle Eloqua Marketing Automation Good to have skills : Oracle Sales Cloud Sales Force AutomationMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code for multiple clients. Your typical day will involve collaborating with team members to ensure the successful implementation of features, troubleshooting issues, and enhancing existing applications to meet client needs. You will also participate in code reviews and contribute to the overall improvement of development processes, ensuring high-quality deliverables that align with project goals and timelines. 2+ years of Experience as Oracle Marketing Cloud (Eloqua) Developer. Proven working experience in Eloqua on minimum 2 to 3 E2E implementation. Should have worked on the below areas of Eloqua. Roles & Responsibilities:- Email Configuration.- Preference management.- Branding and deliverability.- Tracking Websites, Visitors.- Forms and Forms Integration.- API, Bulk APIs.- Campaign management.- CRM integrations.- Data model extensions.- Profiles, Navigation Sets.- Workflows, workspaces.- Surveys.- Chats.- Simple Custom Reports.- Basic Knowledge of Customer Portal (Widgets).- HTML, Java script.- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Continuously evaluate and improve development practices to increase efficiency. Professional & Technical Skills: - Must Have Skills: Proficiency in Oracle Eloqua Marketing Automation.- Strong understanding of application development methodologies.- Experience with integration of marketing automation tools with CRM systems.- Familiarity with data analysis and reporting tools.- Ability to troubleshoot and resolve technical issues effectively. Additional Information:- The candidate should have minimum 7.5 years of experience in Oracle Eloqua Marketing Automation.- Experience with FDBI/Import Management, ESS Jobs.- Hands on experience with OTBI for building Sales reports with SQL knowledge.- Configure application functionalities through Application Composer, Page Composer, and Functional Setup Manager (FSM) and CSM.- Understanding of Oracle CX data model and table structures.- Experience in Oracle Sales Cloud security, role-based access control, and user management.- Experience with Oracle Sales Cloud integration using REST/SOAP APIs.- Experience with integration touchpoints (OIC, REST/SOAP Web Services, Eloqua, CPQ).- This position is based at our Bengaluru office.- A 15-year full time education is required. Added Advantage:- Any other CX Skills is an added advantage (CX Sales, Service, Commerce Cloud, Enterprise Contracts, CPQ). Qualification 15 years full time education
Posted Date not available
5.0 - 8.0 years
10 - 14 Lacs
navi mumbai
Work from Office
About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Oracle Business Intelligence (BI) Publisher Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, addressing any challenges that arise, and providing guidance to team members. You will also engage in strategic discussions to align project goals with organizational objectives, ensuring that the applications developed meet the needs of stakeholders and users alike. Your role will require a balance of technical expertise and leadership skills to drive successful project outcomes and foster a collaborative team environment. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Design, develop, and maintain reports and dashboards using BI Publisher and OTBI within the Oracle Fusion CX ecosystem.- Strong understanding of data modeling , database design and expertise in creating custom data models, layouts (using templates (RTF/XML/XSL)) and bursting functionalities using BI Publisher.- In OTBI Solid understanding of :subject areas, creating dashboards, KPIs, and usage of logical SQL.- Familiarity with Oracle CX modules such as Sales Cloud, Service Cloud, or Marketing Cloud- Ability to write efficient SQL queries and understand relational data models- Good understanding of security roles and data access in Fusion applications- Strong Knowledge of SQL and PL/SQL- Experience with ETL processes and toolsNice to Have:- Oracle Certification in Oracle Fusion or related tools- Exposure to Oracle Integration Cloud (OIC), BICC, or other data extraction methods.- Experience working in Agile/Scrum environments. Additional Information:- The candidate should have minimum 5 years of experience in Oracle Business Intelligence (BI) Publisher.- This position is based in Mumbai.- A 15 years full time education is required. Qualification 15 years full time education
Posted Date not available
4.0 - 8.0 years
12 - 19 Lacs
hyderabad, pune, chennai
Hybrid
Techno functional consultant in Oracle CX(CRM) specialized in Oracle B2C Service Cloud Experience in Oracle Field Service, Oracle B2B Service Cloud and Oracle Sales Cloud Required Candidate profile Must have experience in Oracle Field Service, Oracle B2B Service Cloud and Oracle Sales Cloud Interested candidates can share their updated CV on sakshi@yeslandmark.com
Posted Date not available
5.0 - 7.0 years
11 - 15 Lacs
bengaluru
Work from Office
We are looking for a highly skilled Oracle Lead Consultant with strong hands-on expertise in Visual Builder Cloud Service (VBCS) and Digital Customer Service (DCS). The ideal candidate will be responsible for delivering cloud-native applications within the Oracle CX ecosystem and leading technical implementation efforts. Key Responsibilities : - Lead the design, development, and deployment of Oracle VBCS and DCS-based applications - Customize and extend Oracle Digital Customer Service (DCS) to align with business needs - Integrate applications with Oracle backend systems and third-party APIs using REST and Oracle Integration Cloud (OIC) - Conduct code reviews and provide technical leadership for scalable and maintainable solutions - Collaborate with functional teams and stakeholders to translate business requirements into technical specifications - Troubleshoot issues and optimize performance across environments - Stay updated with Oracle Cloud developments and drive innovation within projects Skills & Qualifications : - 5+ years of overall IT experience, with at least 3 years in Oracle VBCS and DCS - Strong knowledge of Oracle CX architecture and ecosystem - Proficient in JavaScript, HTML5, CSS3, and REST API-based integration - Experience with Oracle Integration Cloud (OIC), Process Cloud, or similar tools - Solid understanding of UI/UX principles and responsive design in VBCS - Strong problem-solving skills and ability to lead technical delivery end-to-end - Excellent communication and collaboration skills.
Posted Date not available
7.0 - 12.0 years
0 - 2 Lacs
noida, hyderabad, bengaluru
Work from Office
Role & re Techno functional consultant in Oracle CX(CRM) specialized in Oracle B2C Service Cloud with 7+ years of experience. Strong hands-on experience in Oracle Field Service, Oracle B2B Service Cloud and Oracle Sales Cloud Minimum 4-6 years of experience in Oracle cloud solution implementation Must have excellent documentation, presentation, customer handling, problem solving, solution design skills and experience. Candidate would have complete responsibility to deliver starting from requirement gathering to reviews, testing, and releasing the solution. Create Screens and components and workflows as per customer needs. Excellent requirement gathering and documentation skills. Solution architect experience in insurance industry is an added advantage. sponsibilities Preferred candidate profile
Posted Date not available
10.0 - 15.0 years
15 - 30 Lacs
chennai
Work from Office
Role Summary: As the Oracle CRM Product Manager for Sales & Aftermarket, you will be the strategic owner of our CRM platform, driving adoption, functionality, and continuous improvement across GMMCOs sales and aftermarket operations. You will lead cross-functional collaboration to translate business needs into CRM capabilities that enhance productivity, customer experience, and business outcomes. Key Responsibilities : Own the end-to-end Oracle CRM roadmap for Sales and Aftermarket, aligning with business strategy. Lead CRM strategy, configuration, enhancements, integrations, and upgrades. Collaborate with Sales, Service, Parts, IT, and Marketing teams to gather and prioritize CRM requirements. Ensure CRM workflows are optimized for lead management, opportunity tracking, sales pipeline, quotations, service requests, and parts orders. Drive data governance, user training, adoption, and change management initiatives. Monitor system performance, user engagement, and customer experience metrics to drive continuous improvement. Manage vendor relationships and work with Oracle and integration partners to deliver enhancements and resolve issues. Ensure CRM supports mobile enablement, customer portals, and AI/analytics integration where applicable. Required Qualifications: Minimum 10 years of experience in CRM systems, with at least 5 years of hands-on Oracle CRM experience (Sales Cloud, Service Cloud, or equivalent). Proven track record of implementing and managing CRM in a B2B environment. Strong understanding of Sales and Aftermarket processes, preferably in a dealership setting. Experience in CRM integrations with ERP systems (e.g., Oracle EBS, SAP, or others). Strong project management, stakeholder engagement, and vendor management skills. Excellent analytical, communication, and problem-solving abilities. Preferred Qualifications Prior experience in the heavy equipment, construction equipment, or automotive dealership industry. Experience with Oracle CX suite or integrations with other customer experience platforms. Understanding of digital transformation, customer lifecycle management, and service analytics.
Posted Date not available
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