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Operations Team Lead

Operations Team Lead

Sourcegrids

4 - 7 years

1 - 3 Lacs

pune

Posted:4 days ago| Platform:

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Skills Required

team lead tat team management bpo team handling bpo operations coordination kpi lead operations sla process management us process us client ojt operations team operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Day to day production needs to be completed before TAT as per client requirement
See that production and quality target are achieved which are set by the clientManaging Staffing, leave absenteeism of the employees Managing shrinkage for the team

Required Candidate profile

Flexible working in different time shifts, work extended hours and holidays if requiredWell versed with team handling, co-ordination with team members and drive production with highest quality

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Operations Team Lead