Operations Manager

As an Operations Manager at the company, you will play a crucial role in overseeing internal operations, tracking project progress, coordinating with multiple departments, and driving strategic improvements. Your responsibilities will include: - Monitoring project status and delivery timelines across all teams - Conducting regular meetings with developers, project managers, and coordinators - Identifying operational bottlenecks and recommending process improvements - Ensuring alignment between departments such as Development, Design, QA, and Marketing - Maintaining task follow-up and team accountability - Supporting the CEO in implementing business strategies - Maintaining internal documentation and SOPs - Tracking resource performance, task allocation, and productivity - Communicating with clients, if needed, on project timelines or escalations To be successful in this role, you should meet the following requirements: - 3+ years of experience in Operations, Project Coordination, or similar roles in an IT company - Strong communication and team leadership skills - Experience using project management tools - Ability to handle multiple tasks and prioritize effectively - Basic understanding of the software/web/app development process - Problem-solving attitude and attention to detail If you are interested in this opportunity, please post your CV at crmnoviindus.com/cv Please note that this is a full-time position with a work schedule of Monday to Friday. The work location is in person at Kozhikode, Kerala, so you should be able to reliably commute or plan to relocate before starting work.,