Operations Administrator

As an Operations Associate at ACA Group, you will play a crucial role in supporting the operations team by managing day-to-day activities, providing administrative support, and ensuring smooth operations within the company. Your key responsibilities will include: - Assisting the Operations team in managing and streamlining daily activities. - Providing administrative support for operational tasks such as documentation, reporting, and communication with internal teams. - Managing invoice processing, verification, and clearance in coordination with the finance team. - Tracking operational expenses to ensure alignment with the allocated budget. - Supporting facilities management activities to maintain a well-maintained work environment. - Handling service requests, maintenance issues, and monitoring vendor performance for office facilities. - Serving as a point of contact for vendors and external service providers. - Coordinating onboarding activities for new hires to facilitate smooth transitions and integration. - Liaising with HR and IT to ensure new staff receive necessary equipment, access, and support. - Preparing regular reports and updates on operations, vendor performance, and invoice status. - Maintaining accurate records of operational activities including contracts, vendor agreements, and onboarding documentation. Qualifications required for this role include: - Bachelor's degree in Operations Management or a related field. - 4 years of experience in operations support, project coordination, or a PMO role. - Strong organizational skills with the ability to manage multiple tasks and priorities. - Experience in vendor management, facilities support, and invoice processing. - Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and project management tools. - Attention to detail and the ability to work independently with minimal supervision. - Preferred experience with Certina, Salesforce, and PSA. In addition, excellent communication and interpersonal skills are preferred for effective coordination across teams and external partners. Thank you for considering the Operations Associate position at ACA Group.,