Operations Administrator

About Company

ACA Group is the leading governance, risk, and compliance (GRC) advisor in financial services. We empower our clients to reimagine GRC and protect and grow their business. Our innovative approach integrates consulting, managed services, and our ComplianceAlpha technology platform with the specialized expertise of former regulators and practitioners and our deep understanding of the global regulatory landscape.

Position Summary:

We are seeking a dynamic and organized Operations Associate to support our operations team. The role requires someone who can manage day-to-day activities, provide administrative support, clear invoices, assist in facilities management, coordinate with vendors, and support the onboarding process for new employees. This position is ideal for an individual with a strong foundation in project coordination and operations management.

Job Duties

• Assist the Operations team in managing and streamlining daily activities.
• Provide administrative support for various operational tasks, including documentation, reporting, and communication with internal teams.
• Analyze, filter, export data in operational systems, and create reports for management and internal teams.
• Timely invoice processing, verification, and clearance in coordination with the finance and delivery team.
• Track operational expenses and ensure alignment with the allocated budget.
• Maintain accurate and up-to-date records of all operational activities, including contracts, vendor agreements, and onboarding documentation.
• Act as one of the point of contact for vendors and external service providers.
• Prepare regular reports and updates on operations, business unit statistics, vendor performance, invoice status and timecard data.
• Collaborate with teams across various business units, including commercial, operations, finance and delivery departments.
  

Required Education And Experience

• Bachelors degree, Operations Management, or a related field.
• 3-5 years of experience in operations support and/or project coordination
  

Preferred Education And Experience

Excellent communication and interpersonal skills for effective coordination across teams and external partners.Experience in vendor management and invoice processing.Experience desired with Certina, Salesforce and PSA

Required

Required Skills and Attribute s

• Strong organizational skills with the ability to manage multiple tasks and priorities.

• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and project management tools.
• Attention to detail and ability to work independently with minimal supervision.
  

What working at ACA offers:

We offer a competitive compensation package where youll be rewarded based on your performance and recognized for the value you bring to our business. Our Total Rewards package includes medical and dental coverage and 401(k) plans, and a wide range of paid time off options as well as a flexible work environment.?You will be granted time off for designated ACA Paid Holidays, Summer Fridays, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. We also offer unique benefits such as Student Debt Forgiveness and Pet Insurance.

What we commit to:

ACA is firmly committed to a policy of nondiscrimination, which applies to recruiting, hiring, placement, promotions, training, discipline, terminations, layoffs, transfers, leaves of absence, compensation and all other terms and conditions of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with application.