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1.0 - 6.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Job Title: OTC Cash Applications/Collections & Credit Management Analyst Location: Bangalore Experience: 1-7 years Job Description: We are looking for a skilled professional to manage end-to-end Order to Cash (OTC) operations, with a focus on Cash Applications , Collections , and Credit Management . The role involves ensuring timely cash posting, effective collections, and managing customer credit risk. Key Responsibilities: Accurately process and apply incoming payments ( cash application ) Investigate and resolve unapplied or disputed payments Perform customer account reconciliations Execute proactive collections and follow-up on overdue accounts Assess customer creditworthiness and establish credit limits Monitor credit exposure and support periodic credit reviews Collaborate with sales and customer service teams to resolve disputes Requirements: Strong understanding of OTC processes , especially cash application , collections , and credit management Experience with ERP systems (e.g., SAP, Oracle) Excellent communication, analytical, and stakeholder management skills
Posted 1 month ago
2.0 - 7.0 years
3 - 6 Lacs
Pune
Work from Office
Job Title: AR Collections - Associate / Senior Associate Shift Timing: 6pm to 3am IST Pre-Requisits: Strong analytical and accounting skills Ability to interact and communicate effectively across all levels and functions Strong communicator (written and verbal) Ability to work independently with minimal supervision, and as part of a team Proficiency with Word, Excel and PowerPoint Job Descriptions: Responsible to handle Clients and businesses queries and follow-up for the outstanding payments. Responsible for the daily input of vendor invoices and their related files, along with credit card payments into the maintenance system, including entering and tracking related documentation daily, setting up and maintaining vehicle files in accordance with Department of Transportation regulations. To co-ordinate all accounting activities associated with general ledger particularly fixed assets, inter-company transactions, inventory, cash, and bank Contact clients and discuss their overdue payments & Update account status records Prepare and present reports on collection activities and progress Prepare monthly financial statement and perform banking functions as required & Organizes documents systematically and maintains files and records Responsible for managing, reviewing, and coordinating with outside service providers on statutory filing and payments Points for your information: AR Collections work timing will be from 6pm to 3am, Cab Facility will be provided Pick and Drop for the night shifts. As this requirement interact with our US team, we want candidates with good communication skills.
Posted 1 month ago
2.0 - 6.0 years
3 - 5 Lacs
Chennai
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of a Process Developer , Collections We're looking for someone with deep understanding and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated) In this role, you will be expected to work on strict deadlines, in a fairly high pressure business environment while being a good team player. SAP knowledge and experience in generating reports from SAP would be an added advantage. Should be open to work in any shift as per the business requirement Responsibilities In this role, you will be responsible for all the activities related to O2C domain. Validate the Purchase Order (PO) requests from to bill the order. Constantly to be interacted with clients for their feedback and support them wherever required. Ready to support any time at various locations as per clients expectation Manage Order to Cash related to collections and dispute management, implement & enforce to strategy Interaction with end customers via Calls and Emails for collecting pass due amounts. Meeting collections numbers/targets (monthly/ quarterly/ yearly) Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. Lead and participate in conference calls with Country / Regional Financial Managers. Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Qualifications we seek in you! Minimum qualifications B.Com Graduation (MBA Finance preferred) Very good knowledge of German, min. C2 Meaningful experience in Order to Cash Preferred qualifications Very Good Written and Verbal Interpersonal skills Proficient in MS Office applications, especially in MS Excel Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 1 month ago
2.0 - 6.0 years
3 - 5 Lacs
Chennai
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Genpact Virtual Drive for Collections - Management Trainee Date : 9 July 2025 Time: 11:30 AM to 1 PM Venue: Microsoft Teams MS Teams Meeting ID: 463 977 194 483 6 MS Teams Passcode: Kt6yB3Zs Inviting applications for the role of a Process Developer & Management Trainee, Collections We're looking for someone with deep understanding and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated) In this role, you will be expected to work on strict deadlines, in a fairly high pressure business environment while being a good team player. SAP knowledge and experience in generating reports from SAP would be an added advantage. Should be open to work in any shift as per the business requirement Responsibilities In this role, you will be responsible for all the activities related to O2C domain. Validate the Purchase Order (PO) requests from to bill the order. Constantly to be interacted with clients for their feedback and support them wherever required. Ready to support any time at various locations as per clients expectation Manage Order to Cash related to collections and dispute management, implement & enforce to strategy Interaction with end customers via Calls and Emails for collecting pass due amounts. Meeting collections numbers/targets (monthly/ quarterly/ yearly) Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. Lead and participate in conference calls with Country / Regional Financial Managers. Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Qualifications we seek in you! Minimum qualifications B.Com Graduation (MBA – Finance preferred) Very good knowledge of German, min. C2 Meaningful experience in Order to Cash Preferred qualifications Very Good Written and Verbal Interpersonal skills Proficient in MS Office applications, especially in MS Excel Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 1 month ago
3.0 - 6.0 years
3 - 6 Lacs
Gurugram
Work from Office
Monitoring accounts to identify overdue payments Finding and contacting customers to arrange debt payoffs Keeping accurate records and reporting on collection activity Report on collection activity and accounts receivable status Reconcilation Required Candidate profile Bcom with Knowledge of billing procedures and collection techniques Proven experience as a Collection Specialist or similar role Comfortable working with targets ERP SAP info.aspiringmantra@gmail.com
Posted 1 month ago
2.0 - 4.0 years
2 - 6 Lacs
New Delhi, Gurugram
Work from Office
Hiring For a Consulting Firm - AR , AP - Gurgaon Location AR = Collections / Billing + SAP Experience is Mandate = Upto 8 LPA AP - Invoice Processing + SAP Experience is Mandate = Upto 6.5 LPA Required Candidate profile WhatsApp Resume to Saurabh - 9818385050 ( DONT CALL WHATSAPP ONLY ) & Mention Consulting Firm
Posted 1 month ago
0.0 - 3.0 years
5 - 6 Lacs
Gurugram
Work from Office
Hiring for US client in Gurgaon initially on the payroll of Mynd Solutions Payroll. (can be converted to permanent depending upon the performance) Job Title- : Collections Coordinator - APAC Shift Timings - General Shift (8:00 AM to 4:30 PM) Location - Gurgaon Salary - Upto 5-6 LPA Interested candidates can directly send CV at shruti.monga@myndsol.com / Pratibha@myndsol.com Position Type- 2 years_MYND Solution (www.myndsol.com)- Depending upon the performance, candidate can also get converted into Direct payroll of Keysight Technologies Job Overview We are seeking a highly organized and proactive Collections Coordinator to join our finance team. The role involves managing customer account receivables, coordinating collection activities, ensuring payment compliance, and acting as a liaison between customers and internal departments. The ideal candidate will possess strong communication skills, technical knowledge of finance tools, and a positive attitude toward problem-solving and learning. Key Responsibilities Interact with customers to ensure timely payment of invoices and resolution of outstanding balances. Manage and track past due accounts and initiate follow-up actions as per the Collection Action Path. Coordinate with cross-functional teams including Procurement, Treasury, Tax, Legal, Contracts, Pricing, Sales, and Business Finance. Ensure proper recording, classification, and control of financial transactions. Maintain SOX compliance by following established procedures and documentation practices. Support customer refunds, adjustments, and reconciliation processes. Gather supporting documents from customers to meet financial audit and compliance requirements. Coordinate with banks for resolving payment issues involving cheques, letters of credit, and guarantees (Level 1). Provide detailed comments and metrics reports on customer portfolios to management (Level 1). Act as a point of contact (SPOC) for internal reporting and support team activities. Collaborate with audit teams to prepare and submit necessary documentation. Technical Skills Knowledge of ERP systems such as SAP/Oracle
Posted 1 month ago
4.0 - 9.0 years
7 - 10 Lacs
Bengaluru
Work from Office
About the client Hiring for top Multinational corporation !! Role: O2C Team lead -Order Management Qualification : Graduation Experience : 4 - 8 Years Key Responsibilities: Team Leadership & Management: Lead and manage a team of O2C specialists and SMEs, ensuring alignment with organizational goals and optimal team performance. Process Ownership: Oversee the entire order lifecycle, including order processing, customer query resolution, deal progression, invoicing, and escalations. Ensure processes are handled efficiently and accurately. Mentorship & Development: Coach and mentor team members, providing continuous feedback, performance assessments, and opportunities for skill development. Escalation Management : Handle escalated issues, ensuring they are resolved effectively and with minimal impact on operations and customer satisfaction. Stakeholder Collaboration: Work closely with cross-functional teams, including sales, finance, and logistics, to ensure smooth order fulfillment and alignment on process improvements. Process Improvement: Identify areas for process optimization, reduce inefficiencies, and implement strategic initiatives to enhance the O2C process. Quality Assurance : Ensure adherence to quality standards and regularly review team performance metrics such as accuracy, timeliness, and compliance. System Proficiency: Provide guidance in the use of ERP and CRM tools, supporting the team in leveraging these systems effectively. Performance Monitoring : Monitor team KPIs, ensuring that quality scores and customer satisfaction targets are consistently met or exceeded. Shift Leadership: Provide leadership presence across multiple shifts to ensure smooth operations in a 24/7 environment. Qualifications: Education : Any Graduate/Postgraduate. Certification in Supply Chain Management, Business Process Management, or related fields is preferred. Experience: Minimum 6 to 8 years of experience in Order Management and O2C processes, with at least 2 to 3 years in a leadership or team lead role within a BPO/BPM environment. Leadership Skills: Demonstrated ability to lead, coach, and develop a team in a fast-paced, dynamic work environment. Technical Skills: Proficiency in ERP/CRM tools and MS Office. Ability to train and guide others in using these systems effectively. Location: Bangalore Salary: 10.5 LPA Shift: Night Shift (Sat & Sun fixed weekly off) Mode: Work from Office Interview mode : Face to Face (Walk -in) Transport: 2-way cab facility provided - Thanks & Regards, Lakshmi PS HR analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432489 | WhatsApp 789250019 lakshmi.p@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************
Posted 1 month ago
4.0 - 9.0 years
7 - 10 Lacs
Bengaluru
Work from Office
About Client Hiring for One of the Most Prestigious Multinational Corporations! Job Title : O2C Team lead -Order Management Qualification : Graduation Experience : 4 - 8 Years Key Responsibilities: Team Leadership & Management: Lead and manage a team of O2C specialists and SMEs, ensuring alignment with organizational goals and optimal team performance. Process Ownership: Oversee the entire order lifecycle, including order processing, customer query resolution, deal progression, invoicing, and escalations. Ensure processes are handled efficiently and accurately. Mentorship & Development: Coach and mentor team members, providing continuous feedback, performance assessments, and opportunities for skill development. Escalation Management : Handle escalated issues, ensuring they are resolved effectively and with minimal impact on operations and customer satisfaction. Stakeholder Collaboration: Work closely with cross-functional teams, including sales, finance, and logistics, to ensure smooth order fulfillment and alignment on process improvements. Process Improvement: Identify areas for process optimization, reduce inefficiencies, and implement strategic initiatives to enhance the O2C process. Quality Assurance : Ensure adherence to quality standards and regularly review team performance metrics such as accuracy, timeliness, and compliance. System Proficiency: Provide guidance in the use of ERP and CRM tools, supporting the team in leveraging these systems effectively. Performance Monitoring : Monitor team KPIs, ensuring that quality scores and customer satisfaction targets are consistently met or exceeded. Shift Leadership: Provide leadership presence across multiple shifts to ensure smooth operations in a 24/7 environment. Qualifications: Education : Any Graduate/Postgraduate. Certification in Supply Chain Management, Business Process Management, or related fields is preferred. Experience: Minimum 6 to 8 years of experience in Order Management and O2C processes, with at least 2 to 3 years in a leadership or team lead role within a BPO/BPM environment. Leadership Skills: Demonstrated ability to lead, coach, and develop a team in a fast-paced, dynamic work environment. Technical Skills: Proficiency in ERP/CRM tools and MS Office. Ability to train and guide others in using these systems effectively. Location: Bangalore Salary: 10.5 LPA Shift : Night Shift (Sat & Sun fixed weekly off) Mode : Work from Office Interview mode : Face to Face (Walk -in) Transport : 2-way cab facility provided - Thanks & Regards, Chaitanya HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432445 | WhatsApp 8431371654 chaitanya.d@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************
Posted 1 month ago
3.0 - 8.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Genpact Virtual Drive for Collections - Management Trainee Date : 3 July 2025 Time: 2PM to 4PM Venue: Microsoft Teams MS Teams Meeting ID: 420 803 689 816 8 MS Teams Passcode: m5fe3hm7 Inviting applications for the role of a Management Trainee, Collections We are looking for professionals with OTC proven ability who have worked on SAP ERP- preferably in collections management and have a good understanding of upstream and downstream of Collection/Exceptions Responsibilities • Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc. • Respond to email /phone queries related to disputed invoice • Research and analyze the disputes/deductions in ERP • Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution • Find opportunities and recommend solutions for process and automation improvements • Daily reporting of individual portfolios to track and supervise the past dues • Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact • Work as a phenomenal teammate to process any Adhoc request in a timely manner. • Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, optimal and expertly. • Call out problems to senior staff members and or management as appropriate. Qualifications we seek in you Minimum qualifications • Any Graduate • Strong Communication Skills (verbal and written) • High Energy level Preferred qualifications • Good customer handling skills Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 1 month ago
3.0 - 8.0 years
2 - 6 Lacs
Hyderabad
Work from Office
Hiring For Top Brand For B2B Collections For HyderabadLocation Candidate must have minimum 3 year of experience in B2B collections + Sap Mandatory Salary : Up to 6.5 LPA WhatsApp CV - 8882003944and mention B2B Collections Hyderabad Required Candidate profile Any Graduate With Minimum 3 Years Of Exp Into Collections Can Apply WhatsApp CV - 8882003944and mention B2B Collections Hyderabad
Posted 1 month ago
4.0 - 9.0 years
7 - 10 Lacs
Bengaluru
Work from Office
About the client Hiring for top Multinational corporation !! Role: O2C Team lead -Order Management Qualification : Graduation Experience : 4 - 8 Years Key Responsibilities: Team Leadership & Management: Lead and manage a team of O2C specialists and SMEs, ensuring alignment with organizational goals and optimal team performance. Process Ownership: Oversee the entire order lifecycle, including order processing, customer query resolution, deal progression, invoicing, and escalations. Ensure processes are handled efficiently and accurately. Mentorship & Development: Coach and mentor team members, providing continuous feedback, performance assessments, and opportunities for skill development. Escalation Management : Handle escalated issues, ensuring they are resolved effectively and with minimal impact on operations and customer satisfaction. Stakeholder Collaboration: Work closely with cross-functional teams, including sales, finance, and logistics, to ensure smooth order fulfillment and alignment on process improvements. Process Improvement: Identify areas for process optimization, reduce inefficiencies, and implement strategic initiatives to enhance the O2C process. Quality Assurance : Ensure adherence to quality standards and regularly review team performance metrics such as accuracy, timeliness, and compliance. System Proficiency: Provide guidance in the use of ERP and CRM tools, supporting the team in leveraging these systems effectively. Performance Monitoring : Monitor team KPIs, ensuring that quality scores and customer satisfaction targets are consistently met or exceeded. Shift Leadership: Provide leadership presence across multiple shifts to ensure smooth operations in a 24/7 environment. Qualifications: Education : Any Graduate/Postgraduate. Certification in Supply Chain Management, Business Process Management, or related fields is preferred. Experience: Minimum 6 to 8 years of experience in Order Management and O2C processes, with at least 2 to 3 years in a leadership or team lead role within a BPO/BPM environment. Leadership Skills: Demonstrated ability to lead, coach, and develop a team in a fast-paced, dynamic work environment. Technical Skills: Proficiency in ERP/CRM tools and MS Office. Ability to train and guide others in using these systems effectively. Location: Bangalore Salary: 10.5 LPA Shift: Night Shift (Sat & Sun fixed weekly off) Mode: Work from Office Interview mode : Face to Face (Walk -in) Transport: 2-way cab facility provided - Thanks & Regards, Hemalatha HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432418 | WhatsApp 9900261540 hemalatha.c@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************
Posted 1 month ago
2.0 - 6.0 years
2 - 5 Lacs
Chennai
Work from Office
Role & responsibilities Walkin Interview for OTC cash App / Collection / Invoicing - Sholinganallur 2nd July Interview Timing: 10 Am to 3 Pm Experience : 2.5 to 6 Years Shift : US Shift Interview Location : Tower 5 Elcot Sez Sholinganallur HR Spoc : Harish K Invoicing / Cash App / Collection Job description: Process non inventory sales adjustments and perform other billing functions. This includes buyback billing, credit/debit memo, and credit/rebills for an adjusted invoice document or credit/debit note or service billings Use and monitor different modes of delivery (e.g. print, fax, electronic methods) to ensure that customers receive invoices Process all customer billing requirements including Ensure invoices are successfully generated and posted to customer accounts on a daily basis Monitor the billing process and resolve programming errors, missing output and batch errors by coordinating with the respective process partners as required. Monitor unbilled invoices and prepare month end accrual reports Develop root cause analysis to facilitate corrective actions and reduce number of rebills Job requirements: A degree from a recognized university, scoring GPA 6 and above Candidates with no prior working experience are welcome to apply One to three years of relevant work experience will be an advantage Advanced knowledge and competency in Microsoft Excel and Microsoft Access are essential Possess good problem solving and analytical skills Possess good communication skills
Posted 1 month ago
2.0 - 4.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Process: OTC Collection BAND: A2(Senior Executive) Location: Bangalore - Work from office Transport: Cab provided for Pick up and drop. Shift: 6:00PM to 3:00AM Qualification: B.COM, BBA, M.COM & MBA/PGDM Must Have Skills: Accounts Receivable, A/R collections, Debt Collection, Credit Assessment Minimum of 3 years Collections experience in a fast-paced target driven business Ability to improve collection performance goals, reduce bad debt, DSO, and other key performance indicators Achieve monthly cash collection targets by actively chasing customers Attend and participate in collection meetings by updating and keeping manager informed of current statuses. Enforce credit policy and assure adherence to accepted standards Establish and maintain positive relationships with cross functional teams involved in AR process Maintain agreed upon reporting metrics associated with individual portfolios Ability to negotiate and manage relationships Strong problem solving and customer service skills Ability to Prioritize and multi-task is essential Run credit checks on new business Process month end closing entries in a timely manner Involvement on Special Projects as necessary Confident, adaptable and ability to work effectively under pressure SAP & QuickBooks system experience an advantage Preferred skills in pivot tables, VLOOKUPs and spreadsheets Strong communication, interpersonal, detail and team oriented, problem solving skills
Posted 1 month ago
4.0 - 9.0 years
7 - 10 Lacs
Bengaluru
Work from Office
About the client Hiring for top Multinational corporation !! Role: O2C Team lead -Order Management Qualification : Graduation Experience : 4 - 8 Years Key Responsibilities: Team Leadership & Management: Lead and manage a team of O2C specialists and SMEs, ensuring alignment with organizational goals and optimal team performance. Process Ownership: Oversee the entire order lifecycle, including order processing, customer query resolution, deal progression, invoicing, and escalations. Ensure processes are handled efficiently and accurately. Mentorship & Development: Coach and mentor team members, providing continuous feedback, performance assessments, and opportunities for skill development. Escalation Management : Handle escalated issues, ensuring they are resolved effectively and with minimal impact on operations and customer satisfaction. Stakeholder Collaboration: Work closely with cross-functional teams, including sales, finance, and logistics, to ensure smooth order fulfillment and alignment on process improvements. Process Improvement: Identify areas for process optimization, reduce inefficiencies, and implement strategic initiatives to enhance the O2C process. Quality Assurance : Ensure adherence to quality standards and regularly review team performance metrics such as accuracy, timeliness, and compliance. System Proficiency: Provide guidance in the use of ERP and CRM tools, supporting the team in leveraging these systems effectively. Performance Monitoring : Monitor team KPIs, ensuring that quality scores and customer satisfaction targets are consistently met or exceeded. Shift Leadership: Provide leadership presence across multiple shifts to ensure smooth operations in a 24/7 environment. Qualifications: Education : Any Graduate/Postgraduate. Certification in Supply Chain Management, Business Process Management, or related fields is preferred. Experience: Minimum 6 to 8 years of experience in Order Management and O2C processes, with at least 2 to 3 years in a leadership or team lead role within a BPO/BPM environment. Leadership Skills: Demonstrated ability to lead, coach, and develop a team in a fast-paced, dynamic work environment. Technical Skills: Proficiency in ERP/CRM tools and MS Office. Ability to train and guide others in using these systems effectively. Location: Bangalore Salary: 10.5 LPA Shift: Night Shift (Sat & Sun fixed weekly off) Mode: Work from Office Interview mode : Face to Face (Walk -in) Transport: 2-way cab facility provided - Thanks & Regards, Sumitha HR Specialist Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432442 | WhatsApp 9620242412 sumitha@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************
Posted 1 month ago
4.0 - 9.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Greetings from Black and White Business solution !! About the client Hiring for top Multinational corporation !! Job Description Role: O2C Team lead -Order Management Key Responsibilities: Team Leadership & Management: Lead and manage a team of O2C specialists and SMEs, ensuring alignment with organizational goals and optimal team performance. Process Ownership: Oversee the entire order lifecycle, including order processing, customer query resolution, deal progression, invoicing, and escalations. Ensure processes are handled efficiently and accurately. Mentorship & Development: Coach and mentor team members, providing continuous feedback, performance assessments, and opportunities for skill development. Escalation Management : Handle escalated issues, ensuring they are resolved effectively and with minimal impact on operations and customer satisfaction. Stakeholder Collaboration: Work closely with cross-functional teams, including sales, finance, and logistics, to ensure smooth order fulfillment and alignment on process improvements. Process Improvement: Identify areas for process optimization, reduce inefficiencies, and implement strategic initiatives to enhance the O2C process. Quality Assurance : Ensure adherence to quality standards and regularly review team performance metrics such as accuracy, timeliness, and compliance. System Proficiency: Provide guidance in the use of ERP and CRM tools, supporting the team in leveraging these systems effectively. Performance Monitoring : Monitor team KPIs, ensuring that quality scores and customer satisfaction targets are consistently met or exceeded. Shift Leadership: Provide leadership presence across multiple shifts to ensure smooth operations in a 24/7 environment. Qualifications: Education : Any Graduate/Postgraduate. Certification in Supply Chain Management, Business Process Management, or related fields is preferred. Experience: Minimum 6 to 8 years of experience in Order Management and O2C processes, with at least 2 to 3 years in a leadership or team lead role within a BPO/BPM environment. Leadership Skills: Demonstrated ability to lead, coach, and develop a team in a fast-paced, dynamic work environment. Technical Skills: Proficiency in ERP/CRM tools and MS Office. Ability to train and guide others in using these systems effectively. Communication Skills: Excellent written and verbal communication, with proven experience in managing stakeholders and resolving conflicts. Problem-Solving & Analytical Skills: Strong analytical mindset with the ability to resolve complex issues and optimize processes. Customer Focus: A commitment to maintaining high levels of customer satisfaction and a track record of mentoring teams in customer service best practices. Attention to Detail: A sharp eye for detail and a dedication to maintaining accuracy and compliance in all aspects of order management. Shift Flexibility: Willingness to work in different shifts, including night shifts, with a 100% work-from-office arrangement. Location: Bangalore Salary: 10.5 LPA Shift: Night Shift (Sat & Sun fixed weekly off) Mode: Work from Office Interview mode : Face to Face (Walk -in) Transport: 2-way cab facility provided - Thanks & Regards, Darini HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432490 | WhatsApp 9591269435 darini@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************
Posted 1 month ago
3.0 - 8.0 years
2 - 7 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring For Collection MT Position Salary : Upto 7 lpa location : Gurugram Shifts : US Night Week Off : Sat/Sun Working days : 5 Cabs : One Side Bonus : 10% On Fixed Salary For More Queries Whatsapp ur Cv Hr Sarabjeet@8882003944 Required Candidate profile Any grad With Minimum 3 Years Of Exp In Collections Can Apply For More Queries Whatsapp ur Cv Hr Sarabjeet@8882003944
Posted 2 months ago
0.0 years
2 - 2 Lacs
Gurugram
Work from Office
Greetings from Trigent Software !! Hiring freshers for O2C executive **Only candidates who has completed Bcom, BBA can apply** Role: Accounting O2C Executive Mode of Work: Work from Office Location: Gurgaon Working Days: 5 days Shift: US Rotational shift Qualification: Graduation Salary: From 2.40 LPA Responsibility: Manage end-to-end process of customer credits, sales orders, cash application. Provide all cash receipt resolution on timely basis. Ensure smooth month end activities for AR. Resource must be flexible with shift, sound with accounting knowledge with excellent communication skills, well versed with MS-office Need candidate with basic accounting knowledge with excellent written & verbal communication skills, available for flexible shift Commerce Graduates only Comfortable working from office Flexible with Shifts including Night shift Work location - DDC5 CTC - 20K Preferred Candidates Profiles: * Candidate should be comfortable with the US Shift * Candidate should have a good knowledge of accounting payable process Perks and Benefits: * 2- way Cab will be provided * Food facility Interested candidates can contact to HR Reena and can share their resumes to reena_s@trigent.com Regards, HR Reena reena_s@trigent.com
Posted 2 months ago
3.0 - 8.0 years
3 - 7 Lacs
Noida, Gurugram
Work from Office
Ensure adherence to service quality procedures when performing collection activities Achieve daily customer contact/collection targets as per defined performance metrics Reviewing list of accounts allocated and strategize accordingly Required Candidate profile Graduate with minimum 3 Years of experience in B2B ,B2C International collections Excellent Communication Skills Rotational shift Exp in Oracle/Sap info.aspiringmantra@gmail.com What's up 9318431991
Posted 2 months ago
3.0 - 5.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Dear Candidate, Greetings from Naukri.com!! IQVIA RDS India Pvt Ltd is hiring for Credit Collection Analyst for Bangalore Location. Please find below details. Experience Range: 3 - 5 Years Mandatory Skills : Cash Collection, O2C, Order to Cash, Excellent communication. Notice Period: Immediate - 30 Days Job Location : Bengaluru Work from office (Hybrid) Shift Timings: 2pm-11pm Disclaimer: Please ignore if not interested or not relevant to your profile.
Posted 2 months ago
3.0 - 8.0 years
4 - 7 Lacs
Ahmedabad
Hybrid
ROLE PURPOSE :- Vodafone has established a global Shared Service Centre in Ahmedabad (VISPL) to manage the transactional processes for cash management and the Vodafone Procurement Company for all Vodafone Group Operating Companies (OpCos). The development of the VISPL is designed to coincide with the deployment of the Vodafone transformation programme (EVO) which will be deploying the future state operating model for Supply Chain, Finance, Human Resources and IT The OTC Analyst will deliver exceptional services from the Ahmedabad SSO, in Ahmedabad Role entities to have understanding of end to end activities in Order to Cash process and primarily to process/Create the invoices related to B2B customers within the agreed turnaround time in compliance with company policy. Also, ensure the master data is update accurate for changes and modifications to enable the debt collection activity and clearing of payment receipts with month end activity are performed accurately 1. Cash Application on SAP EVO 2. Collection activity International Calling 3. Receivable reporting including ageing report, Bad debt provision report and Balance sheet reconciliation 4. Accounting Journal entries in General Ledger 5. Interacting & collaborating with stakeholders and other business line to provide query resolution.
Posted 2 months ago
2.0 - 7.0 years
2 - 7 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Gradate minimum 18 months of International Voice - Upto 5 lpa Minimum 3 Years Collections Exp - upto 8 lpa - Noida Sat& Sun off/WFO One side cab For quick alignment whatsapp CV - 7011110734(Akshat) and mention 02C Collections
Posted 2 months ago
1.0 - 6.0 years
1 - 4 Lacs
Chennai
Work from Office
Dear Candidate Greetings from Capgemini! We are conducting a mega walk-in drive for Record To Report/Order To Cash/Procure To Pay roles 1- 9 years experienced profile for Chennai location. Interested candidates kindly go through the JD mentioned below and walk-in as per the below mentioned schedule. Interview Details: Interview Date- 31st May 2025, Saturday Time- 9:30 AM - 1:00 PM Documents Required 1) Updated CV 2) Govt. Photo ID Proof (Aadhaar/Pan Card) 3) Copy of this interview call letter Contact Person: Anita / Yogesh Address: Capgemini "India" | Chennai , Sipcot IT Park, Old Mahabalipuram Road, Chennai, Third Cross Road, Siruseri, Tamil Nadu 603103 Job Description: Record To Report / Order To Cash & Procure To Pay Roles: Manage accounts payable process from invoice receipt to payment, ensuring timely and accurate processing. Verify invoices against purchase orders (PO) and resolve discrepancies. Coordinate with internal stakeholders for PO creation, invoice submission, and payment execution. Maintain accurate records of all AP transactions in ERP system. Perform monthly reconciliation of bank statements to ensure accuracy. Manages the Accounts Payable Dispute resolution and helpdesk Process Department of an Engagement, and may be assigned an additional team within Accounts Payable Responsible for the execution of the Accounts Payable Helpdesk and Dispute activities undertaken on behalf of the client. Resolve all Business requestor and supplier escalations that can be handled within the DoA of the engagement, and drives the resolution of escalation, in collaboration with the client, through conference calls with Requestor groups, Procurement teams, VMD teams, and other client groups and contacts. Takes ownership in driving issues to resolution. Drives the AP process and implements appropriate strategies and quality improvements where necessary. Maximizes the use of technology to reduce manual effort, and drive Effective and Efficient Accounts Payable process Experience in General Accounting knowledge, general ledger, Invoicing, Journal entries, forecasting, R2R required. Candidate should have thorough understanding of end-to-end knowledge of accounting flows. Intercompany reconciliation. Query management. Coordinate with internal teams for resolutions Should participate/drive client's meetings and resolve queries. Participate in special projects. Month End Reporting Candidate should have good understanding of end-to-end knowledge of accounting flows. Good analytical and organizational skills Eager to understand the operations behind the numbers Excellent interpersonal and communication skills (interaction with multiple stakeholders) Pragmatic approach to build reporting in complex environment Dedication & commitment towards completion of month close activities Should have excellent excel knowledge. Controllership in P&L management Cost accounting Forecasting Reconciliation (along with accurate presentation of risk and buffer position per account.) Narration and advisory based on above findings to client with recommendations on management of balance sheet cushion or risk Handles complex cash application transactions, deductions and customer account clearing activities in accordance with cash application procedure in timely and accurate manner. Ensures control and compliance regulations are followed Reconciles accounts and allocate payments in accordance with information received Completes timely account clearing and reconciliations Completes Reconciliations Runs automated cash application tools. Maintains a clean and clear customer statement by applying incoming payments and complete matching tasks regularly.
Posted 2 months ago
2.0 - 6.0 years
3 - 6 Lacs
Pune
Work from Office
Overview We are looking for a Collections Representative who would be responsible for leading all collection and dispute resolution activities in accounts receivable and related settlement processes. We are only looking for candidates having logistics/transportation or supply chain experience. In this role, you will be responsible for all the activities related to the Cash & Collection domain. On our team, youll have the support to excel at work and the resources to build a career you can be proud of.Pay, benefits and more.We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including medical insurance, life insurance, etc.We provide free transport facility Location : Pune Timing : 6:30PM 3:30AMWhat you’ll do on a typical day: Collection specialist will manage a portfolio of $3M to $6M consisting of 350 to 550 customers Collections Specialist will engage regularly with assigned customers, via telephone and other forms of communication with customers to ensure the timely payment of invoices and assist with the resolution of any disputes or queries raised by customers. Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments. Provide correspondence and supporting documentation in a fast paced, goal-oriented collections department in a timely basis. Make outbound calls on outstanding accounts. Deliver exceptional customer experience in all interactions through inbound and outbound calls to meet goals. Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution. Resolve customer issues and complaints concerning billing disputes. Perform uploads to customer websites. Submit regular reports on the status of unpaid accounts and any repayment progress. What you need to succeed at XPO:At a minimum, you’ll need: Ability to work flexible hours ( 6:30PM to 3:30AM IST. ) Bachelor's in Accounting or Finance or Commerce 2 to 6 years related experience within the logistics or transportation domain (compulsory) within Order to Cash (OTC) primarily in Collections Strong communication skills - both verbal and written. Writes clearly and informatively. Edits work for spelling and grammar. Strong fluency/ expert-level user of Windows applications. Demonstrates ability to create complex formulas in MS Excel; create queries in company software applications. Thorough knowledge of internal company software applications applicable to position/ business unit such as and not limited to HRC, Oracle, ITSM-Service now, Looker etc. Able to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages Self-Motivated and enthusiasm to learn and grow Should be able to perform duties with minimum supervision Be part of something big.
Posted 3 months ago
3.0 - 8.0 years
6 - 8 Lacs
Gurugram
Work from Office
Job Overview Role: MIS (OTC/B2B Collection process) Skills & Roles Proficiency in MS Excel, financial modeling, data analysis tools, DBMS, advance macro skills - VBA (Visual Basic) Good understanding of OTC Lifecycle, B2B Business Monitor and manage the collections data from various sources. Ensure the accuracy and completeness of data in the collections management system. Develop and maintain databases and reports related to B2B collections. Generate regular and ad-hoc reports on collection performance, outstanding receivables, and aging accounts. Analyze collection trends, identify issues, and provide actionable insights to improve collection efficiency. Create and present reports to senior management, highlighting key metrics and trends. Evaluate current collections processes and recommend improvements. Implement and monitor new processes or tools to enhance collections efficiency. Work with IT and finance teams to integrate and automate collections systems. Assist in the development of collection strategies and policies Ensure compliance with company policies and legal regulations regarding collections. Maintain accurate records of collection activities and communications. Prepare and maintain documentation for audits and regulatory reviews. Strong analytical skills with the ability to interpret complex data 100% WFO and night shifts applicable by default #If Interested, Kindly share your Updated CV along with below details to mohamed.navayuga@gmail.com for faster Candidate Application Registration process through our Consultancy Total year of experience: Full Name: Mail ID: Phone Number: Date of Birth: PAN Number (Mandatory for Registration): Current Location: Preferred Location: Current CTC: Expected CTC: Official Notice Period: Currently Serving Notice: Any Career Gap or Educational Gap: Duration & Reason for Gap: Graduation Degree: Graduation done in Regular fulltime /Distance/ Part time:
Posted 3 months ago
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