87 O2C Collections Jobs

HCLTech Mega Walk-In Drive OTC Collections | 3-8 Yrs Exp | Chennai We are hiring experienced professionals for the role of at OTC Collections HCLTech Interview Location: HCL Technologies Ltd, Tower 4 No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai - 600119 Interview Date: 23rd to 24th Aug 2025 Interview Time: 10:00 AM 3:00 PM Work Location: Chennai HR SPOC: Shine Experience Required: 3 -8 Years (only eligible) Shift : US Shift Notice Period: Immediate Joiners Carry a copy of your updated resume. Bring a valid government ID proof (Aadhaar/PAN/Driving License). Arrive at the venue between 10:00 AM to 3:30 PM for registration.

Hi We are hiring for Leading ITES Company for Collection Process (Accounts Receivable) Overview : B2B collection refers to the process of collecting payments from one business (the buyer or client) to another business (the seller or service provider) in a Business-to-Business (B2B) transaction. It typically involves managing accounts receivable - money owed for products or services provided on credit. Key skills- a) Any Graduate b) Minimum 1 year Collections Experience To Apply for Collection Role in Gurugram. Click the below link https://outpace.in/job/associate-sr-associate-collections/ To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >In the Location Option Select Others >When BoT Asks you to enter job code, Enter 34 Job Description- 1. Should have prior experience in collections 2. Accounting knowledge would be an added advantage 3. Excellent interpersonal skills 4. Excellent communication Skills (verbal and written) with an inclination towards achieving customer satisfaction. 5. Working knowledge of SAP system/environment would be preferable 6. Working knowledge of MS Office products (Excel & Word) Reviewing list of accounts allocated and strategize accordingly. Review and Analyze customer account and prepare an excel spreadsheet statement before contacting the customer. Contact Customer through available mediums (phone calls/ emails etc) Achieve daily customer contact/collection targets as per defined performance metrics Ensure adherence to service quality procedures when performing collection activities

Role & responsibilities HCLTech Mega Walk-In Drive OTC Collections | 2-11 Yrs Exp | Chennai We are hiring experienced professionals for the role of at OTC Collections HCLTech Interview Location: HCL Technologies Ltd, No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai - 600119 Interview Date: 23rd to 24th Aug 2025 Interview Time: 10:00 AM – 4:00 PM Work Location: Chennai HR SPOC: Harish. K Experience Required: 2 -11 Years (only eligible) Shift : US Shift Notice Period: Immediate Joiners Carry a copy of your updated resume. Bring a valid government ID proof (Aadhaar/PAN/Driving License). Arrive at the venue between 10:00 AM to 3:30 PM for registration. Job Description: Manage a portfolio of customer accounts and ensure timely collections. Analyze aging reports and prioritize collection efforts based on risk. Coordinate with billing, sales, and customer service to resolve disputes. Negotiate payment plans with customers within defined limits. Monitor credit limits and flag high-risk accounts for review. Prepare weekly collection status reports and dashboards. Support internal audits with documentation and account history. Identify recurring issues and suggest process improvements. Handle escalated accounts and high-value customers with complex issues. Lead root cause analysis for recurring payment delays or disputes. Collaborate with credit control and legal teams for risk mitigation. Drive reduction in DSO (Days Sales Outstanding) and bad debt. Conduct periodic reviews of customer payment behavior and trends. Mentor junior analysts and support their development. Participate in system testing and enhancement projects. Present collection performance insights to leadership. Advanced Problem Solving: Handles escalated and complex collection cases. Root Cause Analysis: Identifies and addresses recurring payment delays. Mentorship: Supports and trains junior analysts. Cross-Functional Collaboration: Works with credit, legal, and sales teams. KPI Monitoring: Tracks DSO, recovery rates, and dispute volumes. Process Improvement: Recommends enhancements to reduce overdue receivables. Presentation Skills: Prepares and shares insights with leadership. Oversee daily operations and performance of the collections team. Allocate account portfolios and monitor workload distribution. Ensure adherence to SLAs, compliance policies, and audit standards. Lead process improvement initiatives to enhance efficiency and recovery. Manage escalations and coordinate with external collection agencies. Develop and maintain SOPs and training materials. Conduct performance reviews and provide coaching to team members. Collaborate with finance and operations for end-to-end O2C alignment.• Team Oversight: Manages daily operations and distributes account portfolios. Performance Management: Tracks team KPIs and ensures SLA compliance. Escalation Handling: Resolves high-risk or sensitive customer issues. Process Governance: Maintains SOPs and ensures audit readiness. Coaching & Development: Conducts reviews and supports team growth. Automation Awareness: Identifies opportunities for workflow digitization. Stakeholder Engagement: Coordinates with finance and operations teams.

Hiring For Top Brand For B2B Collections For HyderabadLocation Candidate must have minimum 3 year of experience in B2B collections Salary : Up to 6.5 LPA One Side Cab WhatsApp CV - 8882003944and mention B2B Collections Hyderabad Required Candidate profile Any Graduate With Minimum 3 Years Of Exp Into Collections Can Apply WhatsApp CV - 8882003944and mention B2B Collections Hyderabad

Hi Connections, Hiring Collections Specialist Work From Home Key Skill: Collections, Good Communication, International Voice Mandatory Skill: Good Communication, Graduate, Open to shifts Freshers Can Apply 1. Review open accounts from the daily Ageing report 2. Monitor and maintain the assigned accounts - Collection calls (Outbound/Inbound in a professional manner), account adjustments and customer reconciliations 3. Collect customer payments in accordance with payment due date and timely follow-up on payment arrangements 4. Monitor customer payments activity to ensure receivables are collected in a timely manner 5.Ensure timely escalation in case of non-payment or no response 6. Provide customer service with regards to sending statements, process customer refunds, and process account adjustments and resolves client-billing problems and applying good customer service in a timely manner 7. Identify issues attributing to account delinquency and discuss them with customers and escalate with client 8. Assists with the cleanup of UC's (unapplied credits), short paid invoices 9. Send Dunning letter to customers to make the payment of delinquent accounts 10.Communicate & follow up with Sales/Operations department regarding customer accounts on a timely basis 11.Update Daily/Weekly trackers and perform self-quality check 12.Adherence to Control and Compliance 13. Act as a liaison between Customer, Sales, Billing and various internal departments to ensure smooth flow of transaction and resolution of issues if any 14. Follow and update the Standard Operating Procedure (SOP) 15. Active participation in Learning & Developments 16.Involve in Process Improvements and its implementation 17.Comply with all Internal and External Service Level Agreement & Key Performance Index requirements 18. Interact and Coordinate with the support functions teams 19. Preparing questionnaires along with training team for Internal Assessment 20.Adherence to Control and Compliance and collate related documents towards external / internal audit 21. Acting as a backup to the Team lead as and when required Interested Kindly Ping / Call @ 9791385843 Kindly drop your Resume @ Abinaya.Manoharan@Sutherlandglobal.com

Dear Candidate, We are hiring for collections (Voice- B2B & B2C)!! Bachelor's degree with 2-7 years of experience in AR Collection, B2B & B2C Collections Understanding of Accounts Receivables process Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally Monitor high-risk accounts and ensure timely escalation of challenges to management Continually look at ways to improve the customer experience Assist in streamlining and improving the accounts receivable process by identifying areas of improvement Meet the monthly productivity goals Reconcile complex accounts and have excellent attention to detail Prepare daily aging report Strategize the portfolio Fix the root cause and collect Work with internal and external stakeholders for better resolve Provide visibility to the leadership SHIFT - Rotational WORK MODE - HYBRID NOTICE PERIOD - IMMEDIATE Regards, Pamela Ranet A 6380522325

MASS HIRING FOR TEAM LEADER & SENIOR EXECUTIVE FOR HYDERABAD SALARY UP TO 6 LPA + INCENTIVES + YEARLY BONUS + 5 DAYS WORKING + FREE CABS. Call HR Sakshi TO Schedule Your Interview @ 9257030225 Drop your Resume:- shaktideora@virtueplacement.com Role & responsibilities:- In this role, you will be responsible for all the activities related to O2C domain. Validate the Purchase Order (PO) requests from to bill the order. Constantly to be interacted with clients for their feedback and support them wherever required. Ready to support any time at various locations as per clients expectation • Manage Order to Cash related to collections and dispute management, implement & enforce to strategy • Interaction with end customers via Calls and Emails for collecting pass due amounts. • Meeting collections numbers/targets (monthly/ quarterly/ yearly) • Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. • Lead and participate in conference calls with Country / Regional Financial Managers. • Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards • Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Preferred candidate profile:- 3-7 years of B2B collections & International Voice Experience , Follow up on payments, scheduling the meet with the clients. Solid interpersonal skills and ability to clearly communicate in person and on the phone. Team player self starter with the ability to work independently Effective time management skills to handle the diverse and challenging position Proven ability to successfully negotiate and resolve disputes with customers. Oracle systems experience highly preferred Immediate Joiner & 30 Days notice Only. Proficient in MS Office applications, especially in MS Excel Very Good Written and Verbal Interpersonal skills B2B Collections & International Voice experience is mandatory. Perks and benefits:- 5 Days Working Fixed Off Paid Off Free Cabs Medical Facilities Yearly Bonus Call HR Sakshi TO Schedule Your Interview @ 9257030225 Drop your Resume:- shaktideora@virtueplacement.com Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained.

Role & responsibilities Preferred candidate profile Location : Pune Shift Timing : Night Shift Designation : Sr Associate and Lead Associate. Kindly find below Job Description for your referance To handle Accounts Receivable Global operations. Key Accountabilities:- Billing: Generate, review, and issue accurate customer invoices based on contractual agreements and sales orders. Ensure timely processing of billing in accordance with company policies and customer requirements. Coordinate with Sales, Customer Service, and Revenue Recognition teams to validate billing data. Monitor unbilled revenue and resolve discrepancies to ensure timely billing. Collections: Manage a portfolio of customer accounts to ensure timely payments. Proactively contact customers via email and phone to follow up on past-due invoices. Investigate and resolve disputes or billing issues affecting collections. Escalate problematic accounts and collaborate with Sales, Legal, and Management to resolve payment issues. Reporting and Compliance: Prepare regular aging reports, cash forecasts, and collection metrics. Assist with month-end close activities related to billing and receivables. Ensure compliance with internal controls, company policies, and relevant accounting standards (e.g., GAAP, IFRS). Maintain accurate and updated customer account information. Responsible for end to end OTC (Customer Set up, order release, credit analysis, claims and disputes, collections) Ability to work and perform in pressure Need to ensure that daily productivity are met Should perform all activities with the SLA Team player Internal and External Stake Holders Management Process Improvements- Accounting Knowledge- To achieve all the key Performance Indicators as set by the Team manager To be willing to work in all shifts (including nights)- Adhere to reasonable operational requests from the management- To attend all meetings and trainings as per requirements- Good knowledge of accounting OTC resource must have excellent spoken or written communication skills'

3 Years+ experience in Voice Collections (OTC) Graduate Only Budget - Upto 6.50 LPA 5 Days/ US Shifts Cabs (Immediate Joiners/Max Notice Period - 15 Days) (Excellent Communications Skills Required) Please Call - 9999869475

3 Years+ experience in International Voice Collections (OTC) Graduate Only Budget - Upto 6.50 LPA 5 Days/ US Shifts Cabs (Immediate Joiners/Max Notice Period - 15 Days) (Excellent Communications Skills Required) Please Call - 9999869475

min. 3 yrs exp in B2B Collections (International) Package upto 6.5 LPA 1 side cab US Shifts Graduate Contact@7289094130 / yashika.imaginator@gmail.com

Min 2 yr exp in OTC Collections or international voice process B2b collection domain 5 days -Virtual interview US Shifts Gurgaon /Hyderabad -Location Call Shruti - 9891918226 shruti.imaginators22@gmail.com

Min 2-3 yrs+ exp in otc Collections or international voice process B2b collection domain 5 days -Virtual interview US Shifts Gurgaon /Hyderabad -Location For Hybd - SAP/Oracle knowledge must Call Garima-8383973628 Garimaimaginators@gmail.com

O2C Collection (MT Position) Salary : Upto 6.5 LPA Location : Gurugram Shifts : Fixed Night Week : Sat/Sun Cabs : One Side Variables : 10 Percent For More Queries Whatsapp Cv HR Sarabjeet@8882003944 Required Candidate profile Any Grad With minimum 3 Years Of Exp Into Order to Cash Collection Is mandatory For More Queries Whatsapp Cv HR Sarabjeet@8882003944

Role & responsibilities To consolidate and record financial transactions accurately as per the guidelines. 1. To Effectively Identify Root Causes Of Ongoing Issues, Existing Processes And Procedures; And, Determine Quick Resolutions, Improvements And Enhancements For The Same In Assigned Tasks/Projects 2. To Efficiently Implement The Best Resolutions And Enhancements To Improve Existing Processes And Procedures Within Projects/Organization 3. To Create Precise And Detailed Analyses & Reports For Monitoring The Health Of The Business 4. To Create Business Requirements For Enhancing Functionality Of Process Workflows To Improve Customer Experience And Satisfaction 5. To Manage Client And Internal Business Relationships Within Various Assigned Projects To Ensure Smooth Progress And Improvements And Enhanced Functionality. Preferred candidate profile Associate 1+ years of relevant experience in Account Activation & Setup/Cash Application/Collections/Dispute Management/Invoice Management/Quality. Analyst – 2+ years of relevant experience in Account Activation & Setup/Cash Application/Collections/Dispute Management/Invoice Management/Quality. Sr. Analyst (Operations) – 4+ years of relevant experience in Account Activation & Setup/Cash Application/Collections/Dispute Management/Invoice Management/Quality.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Genpact Virtual Drive for Collections - Management Trainee Date: 24 July 2025 Time: 11:30 AM to 1 PM Venue: Microsoft Teams MS Teams Meeting ID: 445 472 795 954 3 MS Teams Passcode: tt3iD9Uy Inviting applications for the role of Management Trainee, Collections We are looking for a Collections Representative who would be responsible for managing all collection and dispute resolution activities in accounts receivable and related settlement processes. Responsibilities In this role, you will be responsible for all the activities related to Order to Cash domain. • This includes the collection of invoices and the management of all related processes dispute identification and resolution, account reconciliation, credit balance disposition, and unclaimed property administration. • The Debt Collector will effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts. • Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution • Ability to handle, trouble shoot, and resolve recurring or occasional bottlenecks • Effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts. • Receive notification for reimbursement and perform acceptability analysis within threshold Qualifications Minimum qualifications • B.Com Graduation • Relevant work experience Preferred qualifications • Good Communication Skills • Ability to learn ERP systems • Good analytical and problem-solving skills • Excellent MS Office skills including MS Excel • Good conceptual knowledge and experience in tax activities preferred Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Genpact Virtual Drive for Collections - Management Trainee Date : 23 July 2025 Time: 11:30 AM to 1 PM Venue: Microsoft Teams Meeting ID: 452 860 636 331 Passcode: eZ9Ff66L Inviting applications for the role of a Management Trainee, Collections We are looking for professionals with OTC proven ability who have worked on SAP ERP- preferably in collections management and have a good understanding of upstream and downstream of Collection/Exceptions Responsibilities • Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc. • Respond to email /phone queries related to disputed invoice • Research and analyze the disputes/deductions in ERP • Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution • Find opportunities and recommend solutions for process and automation improvements • Daily reporting of individual portfolios to track and supervise the past dues • Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact • Work as a phenomenal teammate to process any Adhoc request in a timely manner. • Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, optimal and expertly. • Call out problems to senior staff members and or management as appropriate. Qualifications we seek in you Minimum qualifications • Any Graduate • Strong Communication Skills (verbal and written) • High Energy level Preferred qualifications • Good customer handling skills Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Genpact Virtual Drive for Collections - Management Trainee Date : 18 July 2025 Time: 11:30 AM to 1 PM Venue: Microsoft Teams MS Teams Meeting ID: 441 829 668 061 MS Teams Passcode: 7zp63yg3 Inviting applications for the role of a Process Developer & Management Trainee, Collections We're looking for someone with deep understanding and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated) In this role, you will be expected to work on strict deadlines, in a fairly high pressure business environment while being a good team player. SAP knowledge and experience in generating reports from SAP would be an added advantage. Should be open to work in any shift as per the business requirement Responsibilities In this role, you will be responsible for all the activities related to O2C domain. Validate the Purchase Order (PO) requests from to bill the order. Constantly to be interacted with clients for their feedback and support them wherever required. Ready to support any time at various locations as per clients expectation Manage Order to Cash related to collections and dispute management, implement & enforce to strategy Interaction with end customers via Calls and Emails for collecting pass due amounts. Meeting collections numbers/targets (monthly/ quarterly/ yearly) Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. Lead and participate in conference calls with Country / Regional Financial Managers. Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Qualifications we seek in you! Minimum qualifications B.Com Graduation (MBA Finance preferred) Very good knowledge of German, min. C2 Meaningful experience in Order to Cash Preferred qualifications Very Good Written and Verbal Interpersonal skills Proficient in MS Office applications, especially in MS Excel Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Role & responsibilities Order Approval. Orders must be reviewed and ensure accounts are up to date before allowing orders to be processed. Orders over the credit limit will be sent to the credit manager for review and approval of the credit limit. Payment Postings and Reconciliations. Post payments to customers from all bank accounts, reconciles with posted bank transactions, works with the AP department to have refunds issued when needed, and contacts customers with duplicate payments. Cash Application. Accepts payments for customers who request payments through cases, phone calls or emails for processing. Apply payments to customer invoices per customer remittance. Account Reconciliation. Prepares and records financial transactions for assigned accounts to accumulate and record accurate and timely financial history. Ensures daily deposit reconciliation; maintains daily, monthly reporting for audit purposes. Reconciles daily deposit totals, review, and correct discrepancies. Responsible for cash balancing and reconciliation of bank deposits and communication between internal and external customers. Write off FX fees, and slight differences on accounts. Research and Resolution. Researches and accurately distributes payments with no apparent invoice number, or date-of-service. Research and determine the correct claim for the payment if there is a valid date of invoice and accurately apply payment to correct invoice. Ensures Compliance. Research compliance with customers through online portals, work with the warehouse team to dispute issues. Create customers credit memo in relation to deductions that are on payment, create debit memo to reverse paybacks disputed and paid back to the company. Review and understand customers' contracts and understand if the credits that customers are taking are indeed valid. Systems Capability. Manage cases in Salesforce, understand how to review customer accounts and orders in the system. Understand how to review and pull copies of statements in Great Plains, understand how to pull copies of invoices, and credits/returns for customers. Manage accounting, collection, and personal inbox emails from internal and external customers. Collections. Review past due customers, send out customers statements. Making outbound collection calls in a professional manner while keeping and improving customer relations. Taking inbound calls from customer calls in relation to their account

JOB DETAILS: SHIFT TIME- US SHIFT (NIGHT SHIFT) WORK MODE- WFH (WORK FROM HOME) Bachelor's degree with experience in AR Collection, B2B Collection, B2C Collection. Understanding Collection Process. Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally Monitor high-risk accounts and ensure timely escalation of challenges to management Continually look at ways to improve the customer experience Assist in streamlining and improving the accounts receivable process by identifying areas of improvement Meet the monthly productivity goals Reconcile complex accounts and have excellent attention to detail Prepare daily aging report Strategize the portfolio Location - Pan India

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Genpact Virtual Drive for Collections - Management Trainee Date : 17 July 2025 Time: 11:30 AM to 1 PM Venue: Microsoft Teams Meeting ID: 490 982 222 141 5 Passcode: yq3UK7j5 Inviting applications for the role of a Management Trainee, Collections We are looking for professionals with OTC proven ability who have worked on SAP ERP- preferably in collections management and have a good understanding of upstream and downstream of Collection/Exceptions Responsibilities • Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc. • Respond to email /phone queries related to disputed invoice • Research and analyze the disputes/deductions in ERP • Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution • Find opportunities and recommend solutions for process and automation improvements • Daily reporting of individual portfolios to track and supervise the past dues • Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact • Work as a phenomenal teammate to process any Adhoc request in a timely manner. • Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, optimal and expertly. • Call out problems to senior staff members and or management as appropriate. Qualifications we seek in you Minimum qualifications • Any Graduate • Strong Communication Skills (verbal and written) • High Energy level Preferred qualifications • Good customer handling skills Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Genpact Virtual Drive for Collections - Management Trainee Date : 14 July 2025 Time: 11:30 AM to 1 PM Venue: Microsoft Teams MS Teams Meeting ID: 461 486 420 116 MS Teams Passcode: zu9S7Yg6 Inviting applications for the role of a Management Trainee, Collections We are looking for professionals with OTC proven ability who have worked on SAP ERP- preferably in collections management and have a good understanding of upstream and downstream of Collection/Exceptions Responsibilities • Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc. • Respond to email /phone queries related to disputed invoice • Research and analyze the disputes/deductions in ERP • Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution • Find opportunities and recommend solutions for process and automation improvements • Daily reporting of individual portfolios to track and supervise the past dues • Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact • Work as a phenomenal teammate to process any Adhoc request in a timely manner. • Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, optimal and expertly. • Call out problems to senior staff members and or management as appropriate. Qualifications we seek in you Minimum qualifications • Any Graduate • Strong Communication Skills (verbal and written) • High Energy level Preferred qualifications • Good customer handling skills Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Title: OTC Cash Applications/Collections & Credit Management Analyst Location: Bangalore Experience: 1-7 years Job Description: We are looking for a skilled professional to manage end-to-end Order to Cash (OTC) operations, with a focus on Cash Applications , Collections , and Credit Management . The role involves ensuring timely cash posting, effective collections, and managing customer credit risk. Key Responsibilities: Accurately process and apply incoming payments ( cash application ) Investigate and resolve unapplied or disputed payments Perform customer account reconciliations Execute proactive collections and follow-up on overdue accounts Assess customer creditworthiness and establish credit limits Monitor credit exposure and support periodic credit reviews Collaborate with sales and customer service teams to resolve disputes Requirements: Strong understanding of OTC processes , especially cash application , collections , and credit management Experience with ERP systems (e.g., SAP, Oracle) Excellent communication, analytical, and stakeholder management skills

Job Title: AR Collections - Associate / Senior Associate Shift Timing: 6pm to 3am IST Pre-Requisits: Strong analytical and accounting skills Ability to interact and communicate effectively across all levels and functions Strong communicator (written and verbal) Ability to work independently with minimal supervision, and as part of a team Proficiency with Word, Excel and PowerPoint Job Descriptions: Responsible to handle Clients and businesses queries and follow-up for the outstanding payments. Responsible for the daily input of vendor invoices and their related files, along with credit card payments into the maintenance system, including entering and tracking related documentation daily, setting up and maintaining vehicle files in accordance with Department of Transportation regulations. To co-ordinate all accounting activities associated with general ledger particularly fixed assets, inter-company transactions, inventory, cash, and bank Contact clients and discuss their overdue payments & Update account status records Prepare and present reports on collection activities and progress Prepare monthly financial statement and perform banking functions as required & Organizes documents systematically and maintains files and records Responsible for managing, reviewing, and coordinating with outside service providers on statutory filing and payments Points for your information: AR Collections work timing will be from 6pm to 3am, Cab Facility will be provided Pick and Drop for the night shifts. As this requirement interact with our US team, we want candidates with good communication skills.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of a Process Developer , Collections We're looking for someone with deep understanding and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated) In this role, you will be expected to work on strict deadlines, in a fairly high pressure business environment while being a good team player. SAP knowledge and experience in generating reports from SAP would be an added advantage. Should be open to work in any shift as per the business requirement Responsibilities In this role, you will be responsible for all the activities related to O2C domain. Validate the Purchase Order (PO) requests from to bill the order. Constantly to be interacted with clients for their feedback and support them wherever required. Ready to support any time at various locations as per clients expectation Manage Order to Cash related to collections and dispute management, implement & enforce to strategy Interaction with end customers via Calls and Emails for collecting pass due amounts. Meeting collections numbers/targets (monthly/ quarterly/ yearly) Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. Lead and participate in conference calls with Country / Regional Financial Managers. Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Qualifications we seek in you! Minimum qualifications B.Com Graduation (MBA Finance preferred) Very good knowledge of German, min. C2 Meaningful experience in Order to Cash Preferred qualifications Very Good Written and Verbal Interpersonal skills Proficient in MS Office applications, especially in MS Excel Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.