NOC & Backup/Disaster Recovery Engineer

Onemind Services LLC

1 - 3 years

0 Lacs

surat gujarat india

Posted:2 days ago| Platform:

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Skills Required

backup security reliability networks storage network support resolve escalation server zabbix sophos unix linux wan tcp ip routing ospf eigrp bgp switching vrrp veeam netbackup test compliance integrity replication telnet documentation networking dhcp tftp troubleshooting software communication cisco certification planning

Work Mode

Remote

Job Type

Full Time

Job Description

Role Summary

NOC Security & Backup/Disaster Recovery Engineer

Key Responsibilities

Provide
first-level 24x7x365 escalation support
for OneMind and its customers.
Monitor, troubleshoot, and maintain
network, server, and storage infrastructure
using tools such as
ManageEngine OPMAN, Zabbix, Elastic, Sophos, O365
and
Halo PSA
.
Answer customer calls and deliver a high level of
technical support and customer service
.
Diagnose and resolve issues across
Windows, Unix, and Linux environments
.
Configure, operate, and upgrade
routers, switches, and firewalls
, including IOS upgrades.
Maintain and optimize
network protocols
(LAN/WAN, TCP/IP, Routing: Static, RIP, OSPF, EIGRP, BGP; Switching: VLAN, VTP, STP, EtherChannel, HSRP/VRRP, Port Security).
Administer and monitor
enterprise backup solutions
(e.g., Veeam, Commvault, NetBackup, or equivalent).
Execute, test, and document
backup and disaster recovery (DR) plans
, ensuring compliance with defined RTO/RPO objectives.
Conduct
backup integrity checks
and perform periodic test restores to validate disaster recovery readiness.
Monitor
storage performance, replication, and capacity
to ensure optimal uptime.
Respond to and escalate
security incidents
in line with NOC processes and security policies.
Use remote administration tools (
Terminal Server, Remote Desktop, Telnet, SSH
) to diagnose and remediate issues.
Create detailed documentation of
calls, incidents, backup logs, and system changes
.

Required Skills & Experience

Strong technical knowledge of
networking, operating systems, and storage infrastructure
.
Proficiency in
IP networking fundamentals
(LAN/WAN, TCP/IP, DHCP, DNS, TFTP, FTP).
Experience with
enterprise backup and disaster recovery solutions
.
Familiarity with
network security principles
and incident response practices.
Ability to
monitor performance metrics
and recommend improvements.
Strong troubleshooting skills for
hardware, software, and network issues
.
Excellent communication skills with the ability to explain technical issues clearly to non-technical users.

Preferred Qualifications

Cisco Certified Network Associate (CCNA)
or higher certification.
Certification in
Backup & Disaster Recovery
or
Business Continuity Planning (BCP)
preferred.
Experience with
storage replication technologies
and high-availability solutions.
Prior experience in a
Network Operations Center (NOC)
environment with 1-3 years of experience.
Willingness to participate in
on-call rotations
and respond to emergencies promptly.

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