Logistics Manager E-Commerce

About us: The Souled Store is a homegrown youth casual-wear brand started in 2013. We are one of India's largest online merchandising platforms with licenses like Disney, Warner Bros., WWE, IPL, Viacom18, and more. Our product range includes themed designs such as superheroes, movies, TV shows, and cartoons, along with staying updated on the latest youth style and fashion trends. Besides core men and women wear apparel, we are expanding into new categories like activewear, supima products, innerwear, personal care products, footwear, and kidswear. With 40 offline stores and plans for further expansion across India, we are a brand that values passion for work and a positive team spirit. Job Description: As a Logistics Operations Manager at The Souled Store, your responsibilities will include: - Managing e-commerce logistics operations to optimize order fulfillment timelines, order load allocation, and per-order logistics costs. - Identifying and collaborating with suitable logistic carriers for transportation, negotiating rates, and establishing contracts. - Developing strong relationships with shipping carriers, staying updated on routes, rates, and any changes. - Reviewing and analyzing budgets, expenditures, and operational aspects related to order fulfillment. - Creating and implementing standard operating processes to enhance efficiency and scalability. - Identifying and automating shipping processes, documentation, and reporting. - Reviewing operations through customer feedback, offering suggestions for modifications to enhance the customer experience. - Ensuring all operations comply with laws and guidelines set by competent authorities. Key Skills: - Proficiency in Excel and ERP tools. - Strong analytical, problem-solving, and organizational skills. - Ability to work independently, managing multiple projects simultaneously. - High level of integrity, capable of handling confidential information. - Knowledge of SQL is a plus. Note: Our hiring team will review your application. If your background aligns with this role, we will contact you. If you do not hear from us within seven days, your profile may not match our current requirements. We appreciate your interest and encourage you to explore future opportunities with us.,