378 Log Analysis Jobs - Page 9

Manage FireEye NX, ETP, and Zscaler security solutions to monitor, detect, and respond to cybersecurity threats. You will configure and manage security appliances to protect against threats. Expertise in FireEye and Zscaler is required.

Implements cybersecurity solutions to protect IT infrastructure from threats. Responsibilities include threat analysis, security monitoring, compliance audits, and security tool deployment. Expertise in SIEM, IDS/IPS, and vulnerability management is required.

Monitor and manage security incidents using ArkSight for event and log management. Respond to threats, perform risk assessments, and implement security protocols to protect organizational data and IT infrastructure from breaches.

Protects enterprise networks from cyber threats, manages security policies, and ensures compliance with industry standards.

Implement and manage cybersecurity measures to protect enterprise systems from external and internal threats. You will monitor, identify, and respond to security incidents. Expertise in network security, threat detection, and incident response is required.

Implement and manage security solutions using Broadcom/CA tools, including SiteMinder and MFA/Advanced Authentication. Ensure secure access and protect enterprise systems from unauthorized access.

Focuses on implementing and managing Palo Alto network security appliances to safeguard enterprise systems. Duties include configuring firewalls, monitoring network traffic, and performing regular security audits. The role demands expertise in network security, firewalls, VPNs, and threat detection to prevent unauthorized access and data breaches.

Provide Level 2 support in Security Operations Centers (SOC), focusing on SIEM tools and threat detection. You will investigate and resolve security incidents, escalate critical issues, and ensure system integrity. Expertise in SIEM, threat detection, and incident response is essential.

It's a Full-Time position with NORWIN TECHNOLOGIES Experience - 12+ yrs Location - Bangalore - 5 Days Work From Office Notice Period - Below 30 Days or Immediate Joiner With Excellent communication required Job Description: Strong L3-level Red Hat Enterprise Linux (RHEL 7/8/9.x) expertise Proven ability to perform in-place OS upgrades using Red Hats Leapp utility Troubleshooting complex issues such as kernel panics, boot failures, system hangs, and bootloader issues Deep understanding of system services (systemctl), startup troubleshooting, and network configurations including bonding and teaming Experience with log analysis tools like journalctl, dmesg, and sosreport, and knowing when to escalate to vendors Ability to optimize post-upgrade system performance Solid Ansible automation experience not just using playbooks, but also managing workflows and troubleshooting automation failures Familiarity with enterprise change management processes and ITIL best practices Must have: Reflect strong L3-level skills Have hands-on experience with Red Hat upgrades Can clearly demonstrate automation capabilities in Ansible Show deep troubleshooting acumen and command over enterprise Linux environments Must Have: Linux, Ansible Playbooks, Scripting. Regards, Ipshita Saha Talent Acquisition Specialist Norwin Technologies IPSHITA SAHA | LinkedIn

Immediate Openings on SIEM Engineer _Contract_Pan India Notice Period :Immediate. Type : Contract Key Accountabilities Building, maintaining, and operating Splunk Enterprise and Splunk Enterprise Security SaaS Solution Building Co-relation searches for Cyber Operation requirements Evaluating and analysing business requirements and designing suitable solutions, challenging requirements where necessary Managing, co-ordinating and implementing technical project activities and enhancements to services Conducting Incident/ Problem/ Recovery activities Supporting the Joint Operations Centre and incident response teams for detected security events. Creating and maintaining accurate and high-quality documentation Supporting Operational effectiveness audit Structure phased deliverables to link long term vision with time-boxed activities. Support the project delivery phase including testing and training, to ensure the agreed business solutions are delivered successfully. Work closely with developers and testers, to ensure delivery of the functionality on time and with quality. Stakeholder Management and Leadership Negotiate and solicit engagement and support at all levels of the organisation, particularly where support is low or challenging. Communicate clearly and regularly. Typically faces off to AVP VP level stakeholders. Considers the impact of their actions and decisions on key stakeholders, seeking to deliver a positive outcome for those involved. Decision-making and Problem Solving Apply evaluative judgement and analytical skills to operate effectively within a complex and changing environment. Understand the requirements and perspectives of stakeholders and integrate into their understanding of complex situations. Demonstrates a broad understanding of how the bank operates and the metrics used to measure performance Analyses problems and evaluates options in a logical and systematic way. Seeks the advice of stakeholders to better create clarity in complex situations, understand problems, evaluate options and make decisions What were looking for: Knowledge of Splunk Enterprise architecture, distributed components (indexer clusters, forwarders, search head clusters, deployment servers) , knowledge of Splunk Cloud Knowledge of Splunk Enterprise Security at administration and use case level Knowledge on on-boarding new data into Splunk, Splunk Forwarders - data ingestion, extraction. Knowledge of the Common Information Model, data models, enrichment, and automation Good experience on Splunk add-Ons installation configuration to bring security logs into Splunk. Good understanding of the Security Domain. Documentation skills in order to provide high quality documentation for internal customers and technical teams.

Immediate Job Openings on # Splunk Admin _ Pan India_Contract #Experience: 5 Years #Skill : Splunk Admin #Location: Pan India #Notice Period: Immediate . #Employment Type: Contract #Job Description : Splunk Admin Installations, Configuration and troubleshooting of Splunk Interested candidates share profiles at #Email:

Say hello to possibilities. Its not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. We’re a $2 billion company that’s growing at 30+% annually. Job Type: Full-Time Department: Security This is a great opportunity to work at a rapidly growing, market leading Unified Communications as-a-service company. RingCentral provides Voice-over-IP (VoIP), hosted PBX, voicemail, SMS, e-fax, and HD video meeting solutions for business. About this role: As a SOC Analyst at RingCentral, your primary responsibilities are to implement a comprehensive security monitoring, incident response and threat intelligence program for RingCentral’s global cloud service, corporate and development environments. You will also be collaboratively providing feedback to improve security operations processes, generating actionable analysis and threat intelligence from tools, logs, and other data sources, ensuring strong documentation is in place to support ongoing SOC activities, and reporting your observations to other Security, Operations and IT personnel. Successful Candidates will: Have proven skills in application security, security monitoring, incident response and intrusion analysis Have strong knowledge of the diverse methods and technologies used to attack web/mobile/desktop applications, SaaS infrastructure, and data Think critically, work well under pressure, and possess strong analytical, written, verbal, and interpersonal skills Demonstrated track record of quality processes in candidate’s work history Be strongly self-motivated with an aptitude for both individual and team-oriented work Have experience following and refining standard operating procedures and playbooks Responsibilities: Monitor security events, analyze and investigate alarms, and maintain day-to-day operational activities of a secure cloud environment Engage teams within and outside of RingCentral to mitigate and resolve cases Maintain relevant documentation and audit artifacts Identify and track suspicious system activity Identify trends and patterns, and present them to Security Engineers to enhance our processes and systems This role participates in on-call rotations Qualifications / Requirements: 3+ years in a security engineering, SRE, or SOC roles in a cloud services environment Experience with SIEM Experience investigating security incidents Basic knowledge AWS or GCP Experience with IDS, case management, and related tools and practices Experience with Linux, RedHat preferred Basic knowledge of broad security topics such as encryption, application security, malware, ransomware, etc. Knowledge of network, VoIP and web related protocols (e.g., TCP/IP, UDP, IPSEC, HTTP, HTTPS, SIP, RTP) Preferred Skills/Experience: Any combination of the following certifications: GCIA (GIAC Certified Intrusion Analyst) GCIH (GIAC Certified Incident Handler) GCFA (GIAC Certified Forensic Analyst) GNFA (GIAC Certified Network Forensic Analyst) GCFE (GIAC Forensic Examiner) GASF (GIAC Advanced Smartphone Forensics) GICA GCTI (GIAC Certified Cyber Threat Intelligence) GPEN (GIAC Certified Pentester) GWAPT (GIAC Certified Web Application Pentester) GPYC (GIAC Certified Python Coder) OSCP (Offensive Security Certified Pentester) Experience using Crowdstrike, Cloudflare, FirePower, Splunk, ELK, Imperva, Syslog, packet capture, and Windows Event Log tools and similar tools Knowledge of current hacking techniques, malicious code trends, botnets, exploits, malware, DDoS, and data breach events Strong knowledge of Microsoft Windows Experience automating security tasks, including scripting, programming and/or SecDevOps Experience working with global teams

Job Summary We are seeking a skilled and detail-oriented Azure Data Engineer to join our data team. In this role, you will be responsible for designing, building, and maintaining scalable data pipelines and solutions on the Microsoft Azure cloud platform. You will collaborate with data analysts, reporting team, and business stakeholders to ensure efficient data availability, quality, and governance. Must have skills: Strong hands on experience with Azure Data Factory , Azure Data Lake Storage , and Azure SQL . Good to have skills: Working knowledge on Databricks, Azure Synapse Analytics, Azure functions, Logic app workflows, Log analytics and Azure DevOps. Roles and Responsibilities Design and implement scalable data pipelines using Azure Data Factory , Azure SQL , Databricks , and other Azure services. Develop and maintain data lakes and data warehouses on Azure. Integrate data from various on-premises and cloud-based sources. Create and manage ETL/ELT processes , ensuring data accuracy and performance. Optimize and troubleshoot data pipelines and workflows. Ensure data security, compliance, and governance. Collaborate with business stakeholders to define data requirements and deliver actionable insights. Monitor and maintain Azure data services performance and cost-efficiency. Design, develop, and maintain SQL Server databases and ETL processes. Write complex SQL queries, stored procedures, functions, and triggers to support application development and data analysis Optimize database performance through indexing, partitioning, and other performance tuning techniques.

The Cyber Security role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Cyber Security domain.

The Cyber Security E2 role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Cyber Security E2 domain.

Siteminder Provide L3-level support for CA SiteMinder infrastructure, including policy servers, Web Agents, and Admin UI. Troubleshoot complex issues involving authentication, authorization, federation, and SSO. Perform root cause analysis and long-term solutions for recurring incidents. Maintain and enhance CA SiteMinder policies, realms, rules, agent configurations, and custom authentication schemes. Collaborate with application teams to onboard new applications into SiteMinder using standard integration patterns (e.g., Web Agent, SDK, headers-based authentication). Implement changes and upgrades in a controlled and compliant manner, following ITIL processes. Monitor system health and performance; automate alerts and log analysis where feasible. Work with other IAM components (LDAP, AD, MFA, SAML, OIDC) to provide holistic identity support. Participate in on-call rotation and provide support during major incidents. Ensure compliance with security policies, standards, and audit requirements. Required Skills & Experience: 6+ years of experience with CA SiteMinder / Broadcom SSO (Policy Server, Web Agent, Admin UI). Strong troubleshooting expertise in complex Web SSO environments. Hands-on experience with custom authentication/authorization schemes. Good understanding of SAML, OAuth, OpenID Connect, and LDAP directories. Experience in working with HTTP headers, reverse proxies, and load balancers. Strong scripting skills (e.g., Shell, Python, PowerShell) for automation and debugging. Proficiency in log analysis and using tools like Splunk, ELK, or native logs. Knowledge of TLS/SSL, certificates, and secure web communications. Ability to review and implement application onboarding use cases with SiteMinder. Preferred Qualifications: Experience with integration of SiteMinder with MFA solutions (e.g., Duo, RSA, Okta). Familiarity with DevOps tools and CI/CD practices for IAM. Knowledge of other IAM platforms such as Okta, ForgeRock, or Ping is a plus. Previous experience in large-scale enterprise environments (financial, healthcare, etc.). ITIL Foundation or equivalent process understanding. Provide L3-level support for CA SiteMinder infrastructure, including policy servers, Web Agents, and Admin UI. Troubleshoot complex issues involving authentication, authorization, federation, and SSO. Perform root cause analysis and long-term solutions for recurring incidents. Maintain and enhance CA SiteMinder policies, realms, rules, agent configurations, and custom authentication schemes. Collaborate with application teams to onboard new applications into SiteMinder using standard integration patterns (e.g., Web Agent, SDK, headers-based authentication). Implement changes and upgrades in a controlled and compliant manner, following ITIL processes. Monitor system health and performance; automate alerts and log analysis where feasible. Work with other IAM components (LDAP, AD, MFA, SAML, OIDC) to provide holistic identity support. Participate in on-call rotation and provide support during major incidents. Ensure compliance with security policies, standards, and audit requirements. Do Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents Handling incidents escalated by the L1 team in 24x7 rotational shifts Use advanced analytics tools to determine emerging threat patterns and vulnerabilities Completing all tactical security operations tasks associated with this engagement. Analyses all the attacks and come up with remedial attack analysis Conduct detailed analysis of incidents and create reports and dashboards Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues and provide future recommendations Maintain an information security risk register and assist with internal and external audits relating to information security Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues Advice and guidance to employees on issues such as spam and unwanted or malicious emails Deliver No. Performance Parameter Measure 1. Customer centricity Timely security breach solutioning to end users, Internal stakeholders & external customers experience 2. Process Adherence Adherence to SLAs (90-95%), response time and resolution time TAT Mandatory Skills: CA PAM. Experience5-8 Years.

1–9 years of experience in Genesys platforms (Cloud or On-Premise). Exp in Genesys routing strategies, IVR, and reporting tools (GAX, Pulse, Info Mart, etc.). Exp in SIP Server, Interaction Workspace, Composer, and other Genesys applications. Required Candidate profile Proficiency in scripting (VXML, JavaScript, or equivalent) and API integration. Familiarity with troubleshooting tools like Wireshark, log analysis, and system diagnostics.

LTIMindtree Hiring for Azure Sentinel L2/L3 SOC Analyst for Hyderabad Location- Notice period-immediate to 15 days. Exp-5 to 8 yrs. Location- Hyderabad Skill Combination: Minimum 6 yrs in security domain, and at least 3 yrs as L2/L3 if interested Share me these details along with CV-Richa.Srivastava@ltimindtree.com Total Experience- Current CTC- Expected CTC- Holding offers if any- Current Location- Preferred Location- Notice period- Skills- Date of Birth- PAN No- Passport size photo- Pan no- Availability for interview (YES/NO)- Job Description- Develop and maintain playbooks runbooks and incident response procedures Collaborate with threat intelligence teams to enrich alerts and improve detection capabilities Conduct post incident reviews and root cause analysis Mentor and train L1 and L2 SOC analysts Recommend and implement improvements to SOC tools processes and detection rules Stay current with emerging threats vulnerabilities and security technologies The expectations from the graders would be To evaluate the tasks that are being fed into the agent for their real world applicability To evaluate the agent output to come up with a ground truth and rate the agent output in a predefined rubric based on the inputs pr-ovided by us To have very deep SOC analyst experience and insights This also includes any other skills needed to evaluate the agent output The ability to scale to around min 2030 evaluations per day per grader based on the complexity of the task Core Technical Skills SIEM Tools eg Splunk QRadar Microsoft Sentinel Endpoint Detection and Response EDR eg CrowdStrike SentinelOne Firewall and IDSIPS eg Palo Alto Snort Suricata Log Analysis and Packet Capture Analysis eg Wireshark Threat Intelligence Platforms eg MISP Recorded Future Incident Response and Forensics Scripting Automation Python PowerShell Bash Operating Systems Windows Linux macOS Networking Fundamentals TCPIP DNS HTTP VPNs

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Splunk Administration Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : a:15 years of full time education Project Role :Application Tech Support Practitioner Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have Skills :Splunk AdministrationGood to Have Skills :No Technology SpecializationJob :Key Responsibilities :Key Responsibilitiesa:Standardized Splunk agent / tool deployment, configuration and maintenance across a variety of UNIX and Windows platforms b:Experience with Splunk Searching and Reporting, Knowledge Objects administration, Clustering and Forwarder Management c:Support Splunk / tools on Unix, Linux and Windows-based platforms Technical Experience : Technical Experiencea:At least 5 years of experience in IT with minimum 3 years in Splunk / tools implementation b:Skills in technical areas which support the deployment and integration of Splunk based solutions, Splunk Apps and Add-ons for monitoring and data integrations- including Infrastructure, Network, OS, DB, Middleware, Storage; Virtualization, Cloud Architectures etc c:Good to have knowledge on Java scripting, Python, shell scripting-based development Professional Attributes :a:Excellent customer facing skills b:Experience working with a global team c:Strong analytical and problem-solving skills d:Good verbal and written communication skill Educational Qualification:a:15 years of full time educationAdditional Info :Have Splunk architect overview knowledge and splunk app build know Qualification a:15 years of full time education

Title: SOC Analyst Location: Bangalore, India Role overview: As a SOC Analyst, you will be a crucial first responder to cybersecurity incidents, tasked with monitoring and analyzing threats, performing vulnerability assessments, and escalating critical issues to senior analysts. This role demands proficiency in managing and operating security tools, maintaining secure network traffic, addressing suspicious activities, and ensuring compliance with SLAs in a 24x7 operational environment. How you will create impact: Responsibilities: Incident response & analysis: Serve as the first responder during security events and when analysis of cyberattacks is required. Review incident alerts, run vulnerability tests, and escalate severe incidents to senior analysts in Tier 2. Technical Knowledge: Proficiency in Windows, Linux, networking, and incident handling in a 24x7 monitoring environment. SIEM and SLA Compliance: Knowledge on SIEM, adhere to SLA. Security Tool Management: Manage security tools - firewalls, intrusion detection and prevention technology. Network Defense: Must have the ability to defend the network. Tasks include monitoring, discovering, and analyzing possible threats. A SOC analyst should have the skills needed to maintain secure network traffic and respond to suspicious activities. Cloud and Operating System Expertise: Strong knowledge of Windows, Linux, and cloud platforms, along with networking fundamentals. Advanced Security Tools: Implement and manage security tools - firewalls, intrusion detection and prevention technology, threat and vulnerability management tools, data loss prevention tools, filtering technologies, traffic inspection solutions, reporting technology and data analytics platforms. Essential qualifications: 1-3 years of relevant experience in SOC. Should have BE/ B. Tech/BCA/MCA/ ME/M.Tech /B.Sc. (Computers)/M.Sc. (Computers) degree from a reputed University. Good to have knowledge in any programming languages- Python, C, Java Should possess strong communication skills, with the ability to effectively convey technical information to both technical and non-technical audiences, collaborate with team members, and provide clear and concise incident reports. Interview rounds & assessments: Table for Two: A brief chat with one of our Recruiters to assess your foundational competencies and provide an overview of TerraPay. Beyond the Bio: A discussion with an SME or the RM to evaluate your role-specific knowledge, problem-solving abilities, and gain a deeper understanding of the company and team dynamics. Manager Meetup: A comprehensive discussion about the role and responsibilities, expectations, and mapping out potential career growth. Hot Seat: A cultural fit round that includes an overview of the companys core values and long-term plans. Why TerraPay: TerraPay is a global money movement player on a mission to build a borderless financial world. We believe payments should be instant, reliable, transparent, seamless, and fully compliant. Registered and regulated across 31 global markets, we are a leading payment partner for banks, mobile wallets, money transfer operators, merchants, and financial institutions. We are proud to be a twice-certified Great Place to Work and were featured in the 2023 CB Insights Fintech 100 and the 2024 Financial Times 1000 lists. Our culture & core values: At TerraPay, we dont just talk about our valueswe live by them. Humility, ownership & responsibility, entrepreneurship, global citizenship, and trusting empowerment are the principles that guide everything we do. If youre looking for a career that offers abundant opportunities for innovation and a culture of excellence, TerraPay is the place to be. With comprehensive healthcare benefits, cab facilities for our India-based employees, and a generous leave policy, weve got you covered. Join us in one of our 10 offices worldwide and collaborate with a diverse team representing 40+ nationalities .

Resource must have 8 to 10 years of experience in the Switch Applications and 3-4 years of experience with TANGO. • Oversee system health, configurations, and upgrades of Lusis Tango. • Analyze high-impact incidents; lead root cause analysis and post-mortems. • Maintain configuration baselines, documentation, and change control records. • Coordinate with Lusis vendor for advanced troubleshooting and updates. • Lead, mentor, and manage the team. • Coordinate support shift rotations, incident response, and service delivery. • Define and track KPIs/SLAs for system uptime, issue resolution, and support quality. • Liaise with cross-functional teams: infrastructure, development, QA, and business stakeholders. • Contribute to the Tango platform roadmap (capacity, scaling, modernization). • Drive automation and monitoring improvements (e.g., self-healing, proactive alerting). • Ensure compliance with internal security, risk, and audit requirements. • Familiarity with databases (MySQL), log analysis, and transaction tracing. • Expert in Linux, including scripting and process management."

SOC Analyst / Security Engineer - Vacancies for FRESHERS (Level-1 / Those who completed the courses or learnt on their own) & EXPERIENCED (Level-1 & Level-2 / Those who have experienced in Cyber Security Domain only) SOC Analyst / Security Engineer who is familiar or interested to work with Windows, Linux, and cloud environments technical skills. Any courses/certification like CompTIA Security+, GSEC, EC-Council Certified SOC Analyst (CSA), Microsoft SC-200(Security Operations Analyst Associate), Cisco Cyber Ops Associate, Splunk Core Certified User / Analyst are preferable. Responsibilities Capable of understanding the training & Nature of works on Job Responsibilities. Monitor and assess alerts generated by security monitoring systems such as SIEMs and EDR platforms. Analyze logs, network activity, and endpoint behavior to detect suspicious or malicious activity. Execute initial incident triage and escalate complex threats to senior teams as needed. Collaborate with internal teams on containment, eradication, and recovery processes. Maintain detailed records of security events and actions taken in internal tracking systems. Continuously fine-tune detection rules and alert thresholds to improve incident accuracy. Stay informed on the latest tactics, techniques, and procedures (TTPs) used by threat actors. Support proactive initiatives like threat hunting and vulnerability assessments. Contribute to red/blue team simulations and post-incident reviews. Help develop and refine operational playbooks and standard response workflows. Capable for Rotational shifts (Morning / Forenoon / Evening / Night) as its 24 X 7 organization & Adoptable for the working environment & Night Shifts. Maintain the System Security, identify threats and install / configure Software. Solid grasp of network protocols, endpoint defenses, and common attack vectors. Familiar with one or more SIEM solutions (e.g., Splunk, Sentinel, QRadar). Comfortable navigating both Windows and Linux environment. knowledge of cloud platforms & Malware analysis is a plus. Understanding of TCP/IP, DNS, HTTP, and common attack vectors Understanding of cybersecurity frameworks such as MITRE ATT&CK or NIST. Strong Interpersonal and Oral/Non-Oral English Communication skills to Handle Chats & Mails if needed. 1 to 3 years of experience in a SOC or technical security role is an added advantage. To be Sincere and Honest towards the Job Responsibilities. Perks and Benefits Other Allowances Negotiable Based on Availability & Experience. For clarification Contact - HR +91 87543 01002 jobs@oryon.in

We are seeking a highly skilled and experienced OBIEE Consultant with over 5 years of expertise in OBIEE Reporting and RPD development, including at least 2 years working on BI 12c version. The role requires strong SQL skills to write and debug scripts effectively. The ideal candidate will have experience managing large-scale projects, with a solid understanding of project lifecycles and OBIEE security configurations. Proficiency in OBIEE reporting, Informatica, and DAC is essential. The consultant should be adept at accessing Informatica tools for log analysis and checking schedules in DAC. The position demands strong problem-solving skills and the ability to work collaboratively within a fast-paced IT environment. Immediate joiners are preferred for this remote opportunity. Location: Remote- Delhi / NCR,Bangalore/Bengaluru,Hyderabad/Secunderabad,Chennai,Pune,Kolkata,Ahmedabad,Mumbai

Administer and maintain ArcSight SIEM platform to ensure stability and performance. Onboard and configure log sources, including parser development and tuning. Monitor system health, troubleshoot issues, and apply updates/patches.

Position :- Tier 2 Support Engineer- Media Platform Location: Chennai (Onsite) Mode: Full-Time Shift Timing: 6:30 AM to 2:30 PM IST Job Overview: We are seeking experienced Tier 2 Support Engineers with a strong command of Linux, Windows, and media production workflows. The role involves resolving escalated technical issues related to media storage and editing platforms (e.g., EditShare, Adobe Premiere, DaVinci Resolve), working closely with clients, and coordinating with internal teams for complex issue resolution Key Responsibilities: Resolve advanced technical issues related to EditShares EFS, FLOW, and FLEX platforms Perform deep troubleshooting across storage systems , Linux/Windows OS , networking (TCP/IP, L2/L3) , and virtualization Support integrations with media editing tools (Adobe Premiere, Avid Media Composer, DaVinci Resolve) Collaborate with engineering/product teams and escalate unresolved issues Provide detailed documentation for resolutions, knowledge base, and training Tier 1 engineers Assist with system performance monitoring , network troubleshooting , and updates Must-Have Skills: Strong troubleshooting experience with shared storage , network configurations , and media-centric workflows Solid working knowledge of Linux, Windows, macOS Exposure to creative software tools like Adobe Premiere Pro, DaVinci Resolve, Avid Experience analyzing system logs , network traces , and escalation handling Familiarity with support tools like Jira, Zendesk Excellent customer communication , documentation, and cross-functional collaboration Experience Required: 35 years in Technical Support or Systems Support roles Preferred background in media, IT, networking , or SaaS-based environments Prior experience supporting enterprise customers Interested can share their updated resumes to anitha.mudaliyar@quantaleap.com