Lead CRM Developer (MS Dynamics)

CRM Developer –

Lead University educated, with a degree in preferably Computer Science, Software Engineering or similar.

• Have at least 9 years of experience with Microsoft D365 CE/CRM, understand the full stack, and have worked extensively with Dynamics 365 CE.

• Proficient with developing, deploying, customizing, and integrating Microsoft Dynamics CRM.

• Demonstrated proficiency in customizing and creating CRM entities.

• Demonstrated proficiency in understanding and implementing business workflows, processes and Flows.

• Demonstrated proficiency in using the CRM SDK or plugin platforms.

• Demonstrated proficiency with Microsoft .NET + development using C#.

• Demonstrated proficiency in Power Platform, Power Pages, and Canvas Apps.

• Experience with source control management systems and continuous integration/deployment environments.

• Internally motivated, able to work proficiently both independently and in a team environment.

• Proven communication skills with both internal team members and external business stakeholders.

• Strong initiative to find ways to improve solutions, systems, and processes.

Experience with Microsoft Real Time Marketing an advantage

• Experience with Power BI an advantage

• Must have fluent English language skills.

Key Responsibilities would include:

• Keep up-to-date with the latest Dynamics 365 CRM and Power Platform features, AI advancements, and best practices.

• Design, develop, and maintain advanced Power Apps solutions for custom business applications and processes.

• Create secure, scalable APIs to be consumed by third-party platforms.

• Build and maintain integrations between Dynamics 365, Power BI, and external systems.

• Automate workflows and business processes using Power Automate, integrating AI for smarter workflows.

• Design and implement interactive dashboards/reports using Power BI, leveraging AI for deeper insights.

• Troubleshoot/debug Dynamics 365 and Power Platform solutions.

• Keep up-to-date with the latest Dynamics 365 CRM and Power Platform features, AI advancements, and best practices.

Identify opportunities for improvement and recommend strategies for optimization and efficiency.

• Engage directly with product creators and influencers, influencing the trajectory of tools and services.

• Mentoring junior team members.

• Responding to requests from the Support desk. • Writing Blogs/Educational articles for the website.

• Create educational presentations to internal team members.

Qualified candidates will be asked to complete a Predictive Index survey as part of the recruitment process.