Key Accounts Manager

Job Title: Key Account Manager Sales

Department:

Key Responsibilities:

Client & Account Management:

• Manage all key accounts in Mumbai, Goa, and Gujarat across target sectors (Road, Cement, Steel, Mining, Ports, Dredging, Private and Govt Sector).
• Build and maintain strong long-term relationships with strategic clients.
• Track and oversee ongoing projects and maintain regular client interactions.

Sales & Bidding:

• Participate in government and private tenders/auctions on GeM Portal and the private Portal
• Prepare and submit technical and commercial bids in line with client specifications.
• Prepare FMC( Full Maintenance Contract) costing and detailed cost analyses for tenders and proposals.
• Submit SPAR (Special Pricing Approval Requests) for special pricing approvals to OEM when needed.

Technical & On-Site Support:

• Conduct mine visits and recommend the optimal combination of excavators, dumpers and Caterpillar machines for their operations.
• Assist the sales team in identifying and fulfilling requirements for dozers and off-highway trucks.
• Order and coordinate the fitment of DGMS-compliant items as required.
• Find the untapped area for the Caterpillar machine for new sales.
• You will be responsible for the New /used and Rental requirement of strategic customer

Contract & Compliance Management:

• Manage the signing and execution of rate contracts with key clients.
• Conduct Performance Acceptance Tests (PATs) at customer sites (e.g., UTCL).

CRM & Market Intelligence:

• Maintain accurate and up-to-date CRM records for both won and lost deals.
• Record and update all project and deal-related activities in CRM.
• Conduct regular competitor analysis and gather market intelligence to support strategic decision-making.
• Coordinate with Marketing team when its required for the Training of customer and Operators.

Qualifications & Experience:

• Bachelor’s degree in Engineering (Mechanical/Automobile) or related field; MBA is a plus.
• 5+ years of relevant experience in capital equipment / earthmoving machinery sales.
• Strong understanding of mining, construction, and industrial sectors.
• Prior experience with government tenders, including GeM Portal and MOIL, is preferred.
• Hands-on experience with CRM tools and data management.
• Better understanding of the Finance and Funding.

Skills Required:

• Strong negotiation and communication skills.
• Proficiency in technical and commercial documentation.
• Excellent organizational and project management skills.
• Analytical mindset with a customer-focused approach.
• Ability to work independently with minimal supervision.