IT Automation Architect/Head

IT Automation Architect/Head

Job Summary

Automation Practitioner

This role will be responsible for designing, implementing, and managing large-scale automation solutions to optimize IT operations, and improve efficiency across hybrid environments.

Key Responsibilities

1. End-to-End IT Automation & Orchestration

• Lead and execute end-to-end automation initiatives such as:
• Joiner-Mover-Leaver (JML) automation for user lifecycle management.
• Infrastructure as Code (IaC) pipelining for automated infrastructure deployment.
• Automated incident response, monitoring, and remediation workflows.
• Automated VM management
• ServiceNow workflow automations
• Work with stakeholders across IT, security, and Application to streamline automation processes.

2. Active Directory, Messaging & Identity Automation

• Automate Active Directory (AD) user provisioning, group policies, RBAC, and security policies.
• Implement Azure AD identity lifecycle automation to ensure compliance with governance policies.
• Automation related to exchange online, SharePoint and Teams

3. Infrastructure as Code (IaC) & Cloud Automation

• Design, implement, and manage IaC pipelines using Terraform, CloudFormation, and ARM.
• Automate cloud infrastructure provisioning and management across AWS, GCP and Azure.
• Ensure consistent, scalable, and compliant infrastructure deployments.

4. DevOps & CI/CD Pipeline Automation

• Integrate infrastructure automation with CI/CD pipelines using Jenkins, GitHub Actions, Azure DevOps, Ansible
• Develop and manage automated patching, updates, and configuration management workflows.
• Support containerization (Docker, Kubernetes) and orchestration automation.

6. General Infrastructure Automation

• Develop PowerShell, shell scripts to automate manual IT infrastructure tasks.
• Create automated health check reports and dashboard
• Create even driven automation using observability tools.

Required Skills & Experience

• 15+ years of experience in IT infrastructure automation
• Proven experience leading end-to-end automation initiatives (JML workflows, IaC pipelines, ITSM integrations).
• Hands on experience with ServiceNow Workflows and integration hub
• Strong scripting & automation expertise (PowerShell, Python, Ansible, Terraform).
• Deep knowledge of Active Directory (AD), Azure AD, RBAC, identity governance.
• Experience with hybrid cloud automation (AWS, Azure, VMware).
• Strong understanding of networking, security, firewalls, VPNs, and zero-trust models.
• Hands-on experience with CI/CD tools (Jenkins, GitHub Actions, Azure DevOps).
• Strong problem-solving, troubleshooting, and documentation skills.

Preferred Qualifications

• Certifications in AWS, Azure, DevOps, or IT automation (AWS DevOps Engineer, Azure Solutions Architect).
• Experience in Terraform, UI and workflow-based automations.
• Experience with ServiceNow automation and ITSM integrations.