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IT and Network Engineer

Birla Institute of Technology & Science Pilani (BITS Pilani)

3 - 4 years

6 - 7 Lacs

hyderabad

Posted:17 hours ago| Platform:

Apply

Skills Required

procurement amc hardware support it asset management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

IT & Technical Operations: -

Coordinate with vendors for hardware repairs, AMC services, and

procurement.

Manage and coordinate with service providers for Inbound/Outbound

calling solutions, including PRI lines, IP PBX, and VoIP systems.

Oversee basic network setups like routers, switches, and firewalls.
Ensure high availability of systems used by call Center agents, , including

issue resolution in real time.

Qualification And Personal Profile:-

B. Tech/M. Tech in Computer Science/Computer Engineering or equivalent.
3-4 years of total experience in IT with a good knowledge in managing SSO

applications, Networking, complete SDLC, support, Vendor Management.

Other Skill And Ability Requirements:-

Proficiency in managing Windows/Mac systems, software installations, and

troubleshooting.

Working knowledge of network infrastructure (LAN/WAN, routers, switches, IP

telephony, PRI).

Experience in software license management and IT asset lifecycle.
Basic understanding of call Center technologies and tools Proper Utilization of

Organization resources.

Safe and Healthy Workplace.
Strong coordination and interpersonal skills to deal with multiple stakeholders.
Proactive communication with vendors, sales, marketing, and finance departments.
High accountability and ownership of responsibilities.
Time and task management under dynamic work environments.
Good documentation and reporting habits.

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