Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in gurugram
>
Policybazaar
>
International Customer Service Representative

International Customer Service Representative

Policybazaar

0 - 4 years

2 - 4 Lacs

gurugram

Posted:7 hours ago| Platform:

Apply

Skills Required

customer support inbound process customer service solving queries voice process verbal communication customer handling strong communication skills international voice process interpersonal skills international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

International Customer Support Executive

Location: Gurugram, Haryana

Contact Person - HR Chahat - Whatsapp your resume to 8826601004\

PolicyBazaar.com is looking for dynamic and customer-focused individuals to join our Customer Service team. As a Customer Support Specialist, you will be the voice of PolicyBazaar, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction.

Key Responsibilities:

Handle inbound and outbound calls to address customer queries and concerns.
Provide accurate information regarding insurance policies, premium calculations, and policy status.
Escalate unresolved queries to the appropriate internal teams and ensure timely follow-up.
Maintain customer records by updating information in the CRM system.
Ensure customer satisfaction through professional communication and problem-solving.
Meet daily, weekly, and monthly targets set by the team lead.

Required Skills:

Excellent communication skills (verbal and written) in English and Hindi.
Ability to handle customer queries efficiently and politely.
Basic computer knowledge and proficiency in MS Office and email.
Patience and empathy to manage difficult or irate customers.
Prior experience in a call center or customer support role is a plus.
Freshers and experience both can apply
Minimum education: Graduate
Salary package 2.5 Lpa to 4 Lpa

Interested candidates can share their resume to Chahatjain@policybazaar.com

or Whatsapp to 8826601004

Regards,

HR Chahat

Policy Bazaar

More Jobs at Policybazaar

Urgently Hiring For Relationship Manager - Field Sales

Pune, Nagpur, Mumbai (All Areas)

1 - 6 yrs

INR 3 - 4 Lacs

Urgently Hiring For Relationship Manager - Field Sales

Lucknow, Kanpur, Patna

1 - 6 yrs

INR 3 - 4 Lacs

Assistant Manager - Sales - Gurgaon

Gurugram

7 - 12 yrs

INR 6 - 9 Lacs

Manager/Senior Manager - Training(Gurgaon) For DFOS Channel

Gurugram

10 - 18 yrs

INR 17 - 27 Lacs

Team Leader- Direct Sales || Ludhiana

Ludhiana

6 - 11 yrs

INR 4 - 7 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.