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Accenture
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Infra Tech Support Practitioner

Infra Tech Support Practitioner

Accenture

3 - 8 years

1 - 5 Lacs

bengaluru

Posted:5 hours ago| Platform:

Apply

Skills Required

continuous integration kubernetes ci/cd docker devops apache tomcat ansible sql technical support java git linux jenkins shell scripting mysql jira python github maven microsoft azure continuous delivery troubleshooting terraform agile aws

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project Role :Infra Tech Support Practitioner

Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills :DevOps

Good to have skills :Amazon Web Services (AWS)Minimum
3 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, providing both remote and onsite assistance, and ensuring that configured services operate smoothly across multiple platforms. You will work within a defined operating model and processes, focusing on delivering effective solutions to enhance system performance and reliability.
Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the implementation of technology at the operating system level across all server and network areas.- Provide hardware and software support for various software solutions, vendors, and brands. Professional & Technical Skills:

-
Must To Have Skills:

Proficiency in DevOps.- Good To Have
Skills:

Experience with Amazon Web Services (AWS).- Strong understanding of continuous integration and continuous deployment practices.- Experience with containerization technologies such as Docker and Kubernetes.- Familiarity with scripting languages for automation tasks.
Additional Information:- The candidate should have minimum 3 years of experience in DevOps.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification
15 years full time education

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Infra Tech Support Practitioner