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Infra Tech Support Practitioner

Infra Tech Support Practitioner

Accenture

15 - 20 years

1 - 5 Lacs

pune

Posted:None| Platform:

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Skills Required

networking protocols technical support troubleshooting sdn nfv switching tcp kubernetes python c++ ip networking bgp ospf docker routing linux mpls openstack aws cloud computing lte ccna

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project Role :Infra Tech Support Practitioner

Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills :SDN NFV Software

Good to have skills :NAMinimum
2 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work on various platforms, implementing technology at the operating system-level and performing basic to intermediate level troubleshooting tasks.
Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Ensure timely resolution of technical issues.- Collaborate with cross-functional teams to address system issues.- Document troubleshooting steps and solutions for future reference.- Assist in the implementation of new technologies.- Provide training and guidance to junior team members. Professional & Technical Skills:

-
Must To Have Skills:

Proficiency in SDN NFV Software.- Strong understanding of network protocols and technologies.- Experience in troubleshooting hardware and software issues.- Knowledge of server and network configurations.- Familiarity with virtualization technologies.
Additional Information:- The candidate should have a minimum of 2 years of experience in SDN NFV Software.- This position is based at our Pune office.- A 15 years full time education is required. Qualification
15 years full time education

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