Information Technology Product Manager

As a Product Manager at Chai Point, you will play a key role in shaping technology-driven solutions to enhance customer experience and operational excellence. You will collaborate with cross-functional teams to develop innovative, scalable products that directly impact business efficiency and customer satisfaction. **Key Responsibilities:** - Define and own the product roadmap to align with business objectives and customer needs. - Collaborate with engineering, design, and business teams to translate requirements into user-friendly solutions. - Manage the end-to-end product lifecycle, from ideation to continuous improvements. - Focus on IoT-driven vending machine solutions, in-house POS, and SCM systems for seamless integration and innovation. - Utilize data and customer insights to drive product enhancements and strategic decisions. - Prioritize features based on business impact, feasibility, and customer feedback. - Conduct A/B testing, pilot launches, and iterative improvements for optimal performance. - Communicate progress, challenges, and strategies to key stakeholders for transparency and alignment. - Work closely with the engineering team to track progress, identify roadblocks, and ensure timely delivery. **Skills & Qualifications:** - 2-5 years of product management experience in a tech-driven company. - Strong analytical, problem-solving, and decision-making skills. - Experience collaborating with engineering teams, UX designers, and business stakeholders. - Understanding of IoT, cloud-based applications, or retail tech solutions is advantageous. - Ability to prioritize tasks, manage multiple projects, and meet deadlines. - Effective communication skills to engage with internal and external stakeholders. - Proficiency in Agile methodologies and experience in Scrum/Kanban environments. - Passion for technology-driven solutions and an entrepreneurial mindset. **Nice to Have:** - Experience in retail, supply chain, IoT, or cloud-based SaaS platforms. - Knowledge of data analytics, SQL, or A/B testing methodologies. - Previous involvement in B2B or B2C product management. Chai Point is a leading Chai-led beverage platform with a focus on sustainability and innovation. The company serves millions of customers daily through various channels including retail stores, cloud kitchens, and workplace hubs. With a commitment to social responsibility and environmental sustainability, Chai Point aims to minimize its impact on the environment through initiatives like 100% plastic-free and recyclable usage of consumables.,