Industrial Operations Engineer - B

3 - 6 years

3 - 7 Lacs

Posted:None| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description


 -  
 Core Responsibilities 
  • Managing Team of Technical Support Engineers
  • Direct, administer and control day to day operations
  • Ensure compliance with established company and regulatory guidelines and procedures in order to provide high quality service and extraordinary customer experience
  • Manage staffing through appropriate hiring and attrition management
  • Schedule Management and Rostering
  • Ensure and promote development of the area management team/succession planning through coaching, training, and leadership development

  •  Requirements 
  • Proven Work Experience as a Team Leader/Front Line Manager for a Technical Team
  • In-Depth Knowledge of Performance Metrics/NPS/CSAT
  • Organizational and Time-Management Skills
  • Possesses Excellent Communication Skills
  • Client Handling Skills
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    Capgemini logo
    Capgemini

    IT Services and IT Consulting

    Paris France

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