Guest Services Manager

As a Guest Relations Specialist at our chain of hospitality restaurants in Bengaluru, you will play a crucial role in ensuring a memorable experience for our guests. Your responsibilities will include greeting and assisting guests, managing inquiries and concerns, and maintaining a high standard of customer service. Additionally, you will collaborate with the sales team to facilitate effective communication between guests and sales representatives. To excel in this role, you should possess strong guest relations and customer service skills. Your ability to communicate effectively, both verbally and in writing, will be essential. Experience in enhancing customer experiences, basic sales skills, and a keen attention to detail are key attributes we are looking for. Problem-solving abilities, the capacity to work both independently and as part of a team, and a background in the hospitality or real estate industry would be advantageous. Ideally, you will have a high school diploma or equivalent qualification. A degree in hospitality or business administration is preferred, but not mandatory. If you are passionate about delivering exceptional customer service and creating positive guest interactions, we encourage you to apply for this exciting opportunity.,