General Manager Service

5 - 9 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for managing the service department at sk universe pvt ltd, located in Faridabad. Your primary duties will include overseeing the performance of the service team, coordinating service operations, implementing service policies, supervising service projects, and conducting performance evaluations. It will be your responsibility to ensure customer satisfaction by liaising with clients, addressing their needs and concerns, and maintaining high service standards. To excel in this role, you should have experience in service management and team supervision, as well as a strong knowledge of service operations and project management. Excellent customer service skills, the ability to handle client communications effectively, and a keen attention to detail are essential. You will also need financial management skills, experience in budgeting, and the capacity to solve problems and make proactive decisions. Furthermore, your role will involve managing budgets, ensuring compliance with health and safety regulations, and maintaining strong relationships with clients. Strong organizational skills, excellent written and verbal communication skills, and the ability to work independently and take initiative will be crucial for success in this position. Ideally, you should hold a Bachelor's degree in Business Administration, Management, or a related field. If you are a motivated individual with a passion for service excellence and possess the qualifications and skills mentioned above, we encourage you to apply for this role.,

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