Job Summary:
The Hospital Receptionist will be the first point of contact for patients, visitors, and callers. The role involves managing patient appointments, providing information, and ensuring a smooth and professional experience for all hospital visitors.

Key Responsibilities:

Greet patients, visitors, and guests in a friendly and professional manner.
Manage patient appointments and registrations efficiently.
Answer phone calls and respond to inquiries regarding hospital services.
Maintain patient records and ensure accurate data entry in the hospital management system.
Coordinate with doctors, nurses, and other hospital staff to facilitate patient flow.
Handle billing inquiries, payments, and insurance documentation when required.
Ensure the reception area is clean, organized, and welcoming.
Manage visitor queues and guide patients to appropriate departments.

Required Skills & Qualifications:

High school diploma or equivalent; a diploma in healthcare administration is a plus.
Prior experience in hospital or healthcare reception preferred.
Excellent communication and interpersonal skills.
Basic computer skills; familiarity with hospital management software is an advantage.
Professional and courteous demeanor with strong customer service orientation.
Ability to multitask in a fast-paced environment.

Job Type: Full-time

Pay: ₹15,000.00 - ₹26,035.71 per month

Experience:

Front Office : 1 year (Preferred)

Work Location: In person

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