Job
Description
You will be joining Zoetis India Capability Center (ZICC) in Hyderabad, where innovation meets excellence. As a part of the world's leading animal healthcare company, ZICC is at the forefront of driving transformative advancements and applying technology to solve complex problems. The mission at ZICC is to ensure sustainable growth and maintain a competitive edge for Zoetis globally by leveraging the exceptional talent in India. As a highly skilled and motivated SAP RISE Infrastructure Operations Engineer/Architect, you will play a critical role in designing, implementing, and managing the Global Infrastructure operations for SAP RISE, ensuring high performance, scalability, and reliability. Collaboration with cross-functional teams, including cloud architects, network engineers, and SAP application teams, is essential to deliver seamless infrastructure solutions tailored to SAP RISE customers. Your responsibilities will include assisting in the design and implementation of robust, scalable, and secure infrastructure solutions for SAP RISE environments. Collaboration with SAP Basis, cloud, and network teams to define infrastructure requirements and architecture standards is key. You will develop and optimize infrastructure blueprints for SAP RISE customers, ensuring alignment with best practices and compliance standards. Monitoring the health, performance, and availability of SAP RISE infrastructure will be a significant part of your role. Reviewing operation reports, incident management, troubleshooting, and root cause analysis for infrastructure-related issues with the MSP operations team is crucial. You will work with the SAP RISE team to ensure proper cloud integration with Zoetis Global Infrastructure. Optimizing cloud resource utilization for the Air-Gap tenant and 3rd party hosted applications to achieve cost efficiency without compromising performance is vital. Managing hybrid cloud setups, ensuring seamless integration between on-premises and cloud environments, will be part of your responsibilities. Maintaining adherence to Zoetis security and compliance standards is essential. You will assist in security audits and implement proactive measures to mitigate risks effectively. Acting as a Global Infrastructure technical advisor for SAP RISE teams, providing guidance on infrastructure best practices and operational strategies, is expected. Collaborating with SAP's internal teams (e.g., SAP Team, DevOps, and engineering) to deliver end-to-end solutions will be part of your role. Your educational background should include certifications in cloud platforms (e.g., Azure Administrator, AWS Solutions Architect) with an undergraduate degree being a plus. Experience in incident management, root cause analysis, performance tuning for SAP environments, ITIL & Agile processes, backup and disaster recovery strategies for SAP systems, strong problem-solving, and analytical skills, along with excellent communication skills are essential for this role. You should have a strong knowledge of SAP RISE system infrastructure requirements, containerization technologies, hyperscaler platforms, infrastructure-as-code tools, networking, firewalls, VPNs, and load balancing in cloud and hybrid environments. Familiarity with monitoring and logging tools is also required. Minimal travel of 0-5% and hybrid work schedule (Tuesday to Thursday in office) with weekend work by exception are part of the physical position requirements for this full-time role.,
