ERP Engineer 2020 Insight & Construct (EU/US Time Zone)

Experience Level: 2-5 Years

• Develop

  deep, hands-on knowledge

  of 2020 Insight and 2020 Construct.
• Configure and maintain products, items, materials, MRP (POs, receiving, inventory, shipping) and MES (planning, scheduling, optimization)
• Customize forms, layouts, user management, security management and work flows using XML and SQL
• Act as the

  primary in-house SME

  (subject matter expert) for 2020 systems.

2. Integration & Data Flow Support

• Support and troubleshoot integrations between 2020 Insight and Salesforce, S2K (finance), Avalara (tax), Reconex (freight), and Yooz (AP automation).
• Understand JSON contracts, mapping rules, and data synchronization workflows.
• Document integration logic to reduce black-box dependency on external parties.

3. Knowledge Capture & Documentation

• Build a

  knowledge base

  of 2020 configurations, processes, and integrations.
• Translate consultant-driven implementations into

  internal reference guides

  .
• Document ERP best practices to enable training of future hires.

4. User Support & Training

• Provide first-line support for operations, finance, and customer service teams.
• Conduct internal training sessions to increase adoption of ERP features.
• Partner with business leaders to refine system use cases and reduce customizations.

5. Continuous Improvement

• Proactively identify opportunities to simplify workflows in 2020.
• Track and evaluate Cyncly updates/releases and assess adoption internally.
• Suggest automation or AI-driven enhancements (future Industry 4.0 roadmap).

Required Skills & Qualifications

• Education:

  Bachelors degree in Information Systems, Engineering, or related field.

• Experience:

  25 years ERP experience, ideally with

  2020 Insight/Construct

  in manufacturing (furniture or similar).

• Knowledge:

  Working knowledge of any ERP system

• Technical Skills:

• SQL (or any RDBMS) for queries and troubleshooting.
• Basic API/JSON knowledge for integrations.

• Business Acumen:

  Understanding of manufacturing execution, order management, BOMs, and finance (invoicing, deposits).

• Soft Skills:

• Strong learner mindset (able to reverse-engineer consultant solutions).
• Documentation and training capability.
• Cross-functional collaboration (IT, Finance, Operations).

Preferred Skills

• Experience with

  Workato

  or iPaaS tools for integration.
• Exposure to manufacturing domain.

Key Outcomes (6-12 Months)

• Internal ownership of 2020 Insight setup and configurations.
• Complete documentation of ERP workflows and integrations
• Established ERP training materials for internal IT and business users.