Job
Description
As a Duck Creek Claims Lead in QA, you will be responsible for leading the quality assurance efforts for Duck Creek Claims implementations and enhancements. Your main role will involve ensuring that the functionality, stability, and performance of the Duck Creek Claims meet both business and technical requirements. This position requires hands-on experience in Duck Creek Claims, expertise in testing methodologies, and leadership skills to guide a QA team through the testing lifecycle. Your key responsibilities will include leading the QA efforts for Duck Creek Claims, which include manual and automation testing activities. You will collaborate with stakeholders to define test strategies and ensure the quality of Claims functionalities. Additionally, you will manage and guide a team of QA engineers, providing leadership and technical oversight. In terms of test planning and execution, you will develop detailed test plans, test cases, and test scripts for various types of testing such as functional, regression, integration, and user acceptance testing of the Duck Creek Claims. You will ensure comprehensive test coverage of claims processing, claims lifecycle, rules configuration, and integrations with third-party systems. Your role will also involve overseeing the integration of automation in QA processes where feasible, utilizing tools such as Selenium, SoapUI, or custom automation solutions for Duck Creek. Furthermore, you will lead defect triage meetings with development and business teams, create and maintain detailed testing reports, and track and manage test metrics. Collaboration with stakeholders and proactive communication of progress, issues, and risks will be essential aspects of your role. You will also be expected to continuously assess QA processes for Duck Creek Claims, identify areas of improvement, and implement best practices to enhance efficiency and effectiveness. Key skills required for this role include expertise in Duck Creek Claims, in-depth knowledge of QA methodologies, automation experience, defect management proficiency, leadership skills, problem-solving abilities, communication skills, and attention to detail. Prior experience working with third-party integrations or external systems within the Duck Creek Claims environment is considered an added advantage. Preferred attributes for this position include experience working in Agile methodologies, familiarity with commercial insurance products and workflows, and the ability to manage multiple projects in a fast-paced environment.,