Director Learning Architect /Knowledge Management

Job Summary:

Learning Architect

Key Responsibilities:

1. Strategic Imperative

   : This role is critical to DESs shift to build a future-ready, agile learning ecosystem aligned to the business vision, goals, and growth. Talent management will drive the design and scale our full stack technology and domain academies, embedding continuous learning and operational excellence across the organization.

2. External Vendor Training

   : Manages the end-to-end lifecycle of external vendor trainingfrom Training Needs Identification (TNI) to ROI impact analysisto enhance workforce capabilities and deliver measurable business outcomes

3. Knowledge Enablement

   : Drive democratization, capture, and reuse of knowledge while streamlining content and curriculum to accelerate innovation. Oversee LMS platforms including Udemy, Coursera, Percipio, and SAP SuccessFactors.

4. Enterprise Alignment

   : This role will unify and accelerate enterprise-wide learning initiativesincluding Coursera, Udemy, and Percipio—under a cohesive, AI-enabled knowledge management strategy.

5. Capability Acceleration

   : By leading the creation of full-stack academies aligned to evolving business needs, this role ensures DES remains competitive and talent-ready.

6. Governance & Impact

   : The role will establish structured governance, ensure cross-functional alignment, and deliver measurable outcomes across all learning programs.

Required Qualifications:

• 15+ years of progressive experience in Learning & Development, with at least 5 years in a strategic or architectural role.
• Proven track record of building and scaling academies or capability development frameworks.
• Strong program management skills with experience handling large-scale, cross-functional initiatives.
• Expertise in learning analytics, ROI measurement, and performance consulting.
• Familiarity with digital learning tools, platforms, and emerging L&D technologies.
• Excellent communication, stakeholder management, and leadership skills.

Preferred Qualifications:

• Certifications in Instructional Design, Program Management and Learning Analytics)
• Experience in a global or matrixed organization.
• Exposure to Agile learning methodologies and change management practices.