Desktop Support Engineer

2 - 5 years

3 - 4 Lacs

Posted:1 hour ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Install and Configure OS, AV and other applications such as Microsoft Office

Setting up User, e-Mail Accounts and Profiles on the Network

Install/Configure/Upgrade the Desktops / Laptops as per the requirement

Installing Updates, known as Patches, to Software Applications

Troubleshoot and Fix Network, Hardware and/or Software Issues

Quarterly carry out Preventive Maintenance

Manage Backup

Maintain Inventories of IT Asset

Maintain Documentation of Issues along with Solutions, for Future Reference

Follow Process and Policies of Client

Should Have the knowledge of ITIL/ISO Processes

Good Written & Communication Skill.

Should follow the reporting mechanism daily weekly & monthly.

Preferred candidate profile

Computer & Hardware networking

CCNA, MCSA, MCSE

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