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Progressive Infotech
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Desktop Support Engineer

Desktop Support Engineer

Progressive Infotech

2 - 5 years

2 Lacs

ahmedabad

Posted:22 hours ago| Platform:

Apply

Skills Required

outlook configuration windows installation ticketing tools

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Greetings from Progressive Tech Serve

Desktop Support Engineer L1.

The Job description and other informations are mentioned below: -

Desktop Support Engineer L1.

Location (with Address): - ahmedabad

Type of Shift: -24X7(RotationalType of

Job: - WFO

No of days working in a week: - 6 days

Desktop Support Engineer

Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool.
Co-ordination with engineers and users.
Providing desk side support for local users and remote assistance for users.
Monitor, track and respond to customer satisfaction survey responses.
Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP.
Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling)
OS Troubleshooting, Outlook Troubleshooting and Configuration
Should have good communication and technical knowledge.

If interested, please share your updated CV along at ekta@progressive.in

Call: 9560621796

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