Posted:15 hours ago|
Platform:
On-site
Full Time
Leading diagnostics center actively looking for a Customer Support Executive in Chennai location!
Role: Tele Calling Tamil/English (No Target)
No. of Openings: 5
Qualification: Any Graduate
Experience: Fresher or 1 - 2 years of relevant experience in Tele-calling/Customer Support process.
Salary: INR 15000 - INR 20000/Month (Based on experience)
Shift: Rotational Shift
Shift Timings: 6am - 3pm | 12.30pm - 9pm | 9pm - 7am (No night shift for female candidates)
Job Location: Greams road, Thousand Lights, Chennai
Skills Required:
- Good communication skills- Basic system knowledge
Job Summary:
- Handling incoming calls from patients, addressing their inquiries, and providing information about offered services and procedures.- Making outbound calls to patients to schedule appointments, confirm appointments, or provide reminders about upcoming appointments.- Providing excellent customer service and addressing patient concerns or complaints in a professional and empathetic manner.- To coordinate with internal team for service booking confirmations and patients reports follow-up.- Keeping detailed records of all patient interactions and any relevant information for future reference or reporting purposes.
Only immediate joiners are required.
Job Types: Full-time, Permanent
Pay: ₹13,000.00 - ₹18,000.00 per month
Benefits:
Ability to commute/relocate:
Education:
Experience:
Work Location: In person
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