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Value Chain Solutions
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Customer Support Engineer

Customer Support Engineer

Value Chain Solutions

1 - 5 years

3 - 4 Lacs

ahmedabad

Posted:None| Platform:

Apply

Skills Required

customer support fluent english customer service product implementation client coordination product support customer queries client satisfaction

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a proactive and detail-oriented Support Executive to join our team. The ideal candidate will have strong communication skills, a problem-solving mindset, and experience with CRM or ticket management tools. This role involves supporting clients, resolving tickets, implementing solutions, and ensuring compliance with legal and operational standards.

Experience: 1+ Years

Location: Shilaj, Ahmedabad

5 days working

Key Responsibilities:

Perform and monitor assigned tasks effectively
Resolve client tickets and manage ticket lifecycle
Conduct and support client meetings and implementation processes
Deliver training sessions and create documentation
Gather and understand Change Requests (CRs) from clients
Ensure adherence to legal compliance and internal processes

Skills Required:

Proficient in English communication (verbal and written)
Strong interpersonal and communication skill
Analytical and problem-solving mindset
Good time management and organizational abilities
Team collaboration and cross-functional coordination
Experience with CRM or Ticket Management tools

Contact: +91 9638007010

Email: career@ecubix.io

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Value Chain Solutions

Consulting

Logistics City

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Customer Support Engineer

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Experience: 1+ Years

Location: Shilaj, Ahmedabad

5 days working

Key Responsibilities:

Perform and monitor assigned tasks effectively

Resolve client tickets and manage ticket lifecycle

Conduct and support client meetings and implementation processes

Deliver training sessions and create documentation

Gather and understand Change Requests (CRs) from clients

Ensure adherence to legal compliance and internal processes

Skills Required:

Proficient in English communication (verbal and written)

Strong interpersonal and communication skill

Analytical and problem-solving mindset

Good time management and organizational abilities

Team collaboration and cross-functional coordination

Experience with CRM or Ticket Management tools

Contact: +91 9638007010

Email: career@ecubix.io

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