Customer Service Technical Support

2 years

2 - 3 Lacs

Posted:1 week ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Pert Home Automation is a leading innovator in smart home technology, delivering intelligent solutions that make living more comfortable, secure, and efficient. We are seeking an experienced Customer Service Technical Support professional to join our dynamic team.

Position: Customer Service Technical Support

Experience: Minimum 2+ years Qualification: Bachelor’s or Master’s Degree in a relevant field Location: HyderabadKey

Responsibilities:

Provide timely and effective technical support to customers.

Troubleshoot and resolve product-related issues.

Collaborate with internal teams to ensure seamless customer experience.

Maintain accurate documentation of support cases.

Requirements:

Strong communication and problem-solving skills.

Technical aptitude and ability to quickly learn product features.

Prior experience in IoT, smart devices, or home automation is an advantage.

Why Join Pert Home Automation?

Be part of a growing leader in smart home technology.

Work with an innovative and collaborative team.

Opportunities for career growth and skill development.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Paid time off
  • Provident Fund

Language:

  • English (Preferred)

Work Location: In person

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