Posted:1 month ago|
Platform:
Work from Office
Full Time
Key Responsibilities
Handle client interactions through calls
Drive renewals and subscription extensions, ensuring minimal churn.
Proactively follow up with clients whose subscriptions are due for renewal.
Build strong client relationships to increase satisfaction and loyalty.
Collaborate with internal teams (Sales, Support) to resolve client concerns quickly.
Provide clients with updates about new features and services.
Share client insights and feedback with the management team.
03 years of experience in client servicing, account management, or sales.
Strong communication, persuasion, and negotiation skills.
Customer-focused mindset with problem-solving abilities.
Landuages : Tamil or Malayalam + English ( Telugu , Hindi added advantage )
Essencea
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