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Ileads Auxiliary Services
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Customer Sales Representative

Customer Sales Representative

Ileads Auxiliary Services

0 - 31 years

2 Lacs

bommanahalli bengaluru/bangalore

Posted:5 days ago| Platform: Apna logo

Apply

Skills Required

chat resolve transactions crm service pricing support logistics

Work Mode

On-site

Job Type

Full Time

Job Description

Handle Customer Inquiries: Respond to customer queries via phone, email, or chat in a professional and timely manner, ensuring high levels of customer satisfaction. Resolve Complaints and Issues: Address and resolve customer complaints efficiently by identifying the root cause and providing appropriate solutions or alternatives. Maintain Customer Records: Accurately document customer interactions, transactions, feedback, and issues in the company's CRM system. Provide Product/Service Information: Offer detailed information about products or services, including features, pricing, availability, and usage, to assist customers in making informed decisions. Collaborate with Internal Teams: Coordinate with other departments such as sales, technical support, and logistics to ensure customer needs are met and service delivery is seamless.

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Customer Sales Representative