CRM Executive

Designation - Customer Relationship Management Executive

Location:- Nariman Point - Mumbai

Experience:- 06 months to 1 year

Package Offered:- Rs.2,40,000/- to Rs.3,00,000/- LPA.

About Us:

The Galiakotwala Engineering Division is a part of the Galiakotwala Group of Companies. Founded in 1923 as a small hardware trading firm, the Galiakotwala Group has enjoyed a long and reputed history spanning three generations. Today, the group has interests in businesses as diversified as cotton trading, industrial and decorative paints, steel packaging containers, chemical plant equipment, distribution of electronics and property development. Along with geographical reach across India (we have offices in 23 cities), the group has engaged in significant international deals and forged collaborations with partners in over 20 countries worldwide. We are extremely proud to have an average employee tenure of 10+ years in our organization.

Skills Required :

Excellent interpersonal and communication skills.

Proficient in all Google applications in the business suite.

A team player with leadership skills.

Maintain a positive attitude focused on customer satisfaction.

Job Description:

• Customer Relationship Manager Responsibilities:
• Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Meeting with managers in the organisation to plan strategically.
• Expanding the customer base by upselling and cross-selling.
• Understanding key customer individual needs and addressing these.
• Knowing your competition and strategizing accordingly.
• Customer Relationship Manager Requirements:

A bachelor’s degree in administration or a related field.

A minimum of 1 years’ experience.

Job Type: Full-time

Pay: ₹240,000.00 - ₹300,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Application Question(s):

• Do you have good communication and written skills in English ?
• Can you join immediately ?

Education:

• Bachelor's (Required)

Experience:

• total work: 1 year (Required)