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3.0 - 8.0 years
3 - 6 Lacs
pune
Work from Office
We are seeking a motivated and enthusiastic fresher keen to kick start their carrier in Technical Support Engineer. As a fresher, you will assist customers in troubleshooting and resolving technical issues related to our products and services. Your primary responsibilities will include providing timely and effective support via phone, email, or chat, diagnosing technical problems, and guiding users through step-by-step solutions. You will collaborate with the engineering team to escalate unresolved issues and contribute to knowledge base articles. Candidates should possess a strong understanding of computer systems, networking, and software applications. Excellent communication skills and a passion for technology are essential for success in this role. Qualifications: Any Bachelors degree with excellent communication Basic knowledge of operating systems and networking concepts Ability to work in a fast-paced environment Problem-solving mind-set and a customer-first attitude
Posted 15 hours ago
2.0 - 5.0 years
13 - 17 Lacs
hyderabad, chennai, bengaluru
Work from Office
We are looking for a highly skilled and experienced Customer Service Executive to join our team at TATA CAPITAL LIMITED, responsible for providing exceptional customer service in the banking industry. The ideal candidate will have 2 to 7 years of experience. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various channels. Collaborate with internal teams to enhance customer satisfaction. Develop and maintain strong relationships with customers. Identify and escalate potential issues to senior management. Meet or exceed performance targets set by the company. Job Requirements Minimum 2 years of experience in customer service or sales. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficient in using computer systems and software applications. Excellent problem-solving and analytical skills. Ability to work collaboratively as part of a team. Experience in motor finance or UCV finance is an added advantage.
Posted 16 hours ago
3.0 - 8.0 years
18 - 22 Lacs
bengaluru
Work from Office
We are seeking a motivated and enthusiastic fresher keen to kick start their carrier in Technical Support Engineer. As a fresher, you will assist customers in troubleshooting and resolving technical issues related to our products and services. Your primary responsibilities will include providing timely and effective support via phone, email, or chat, diagnosing technical problems, and guiding users through step-by-step solutions. You will collaborate with the engineering team to escalate unresolved issues and contribute to knowledge base articles. Candidates should possess a strong understanding of computer systems, networking, and software applications. Excellent communication skills and a passion for technology are essential for success in this role. Qualifications: Any Bachelors degree with excellent communication Basic knowledge of operating systems and networking concepts Ability to work in a fast-paced environment Problem-solving mind-set and a customer-first attitude
Posted 1 day ago
15.0 - 20.0 years
15 - 19 Lacs
bengaluru
Work from Office
This Position reports to: Cyber Fusion Center Manager You will be mainly accountable for: Deliver and continuously improve maturity of deployment service across the ABB and within budgeted costs and time schedule. Implement effective interfaces between local/corporate IS teams for all security activities and, where required, ensures adherence to demands in line to agreed service level agreements (SLAs), budget and quality specifications. Implement departments operations in a manner which leads to improved efficiency in use case development and enhance operational functionality by using innovative approaches to security incident detection. Coordinates handling of complex and high severity security incidents. Provides timely and accurate reporting for on security detections to Senior Management and various Corporate IS or Business IS functions. Ensure high maturity and quality levels of each sub servies that are under Detect and Respose service Enhance measure SLAs and KPIs for entire service and each sub service - Identify area of improvement in service and initiate remedial actions. Drive actively towards enhanced visibility, thorough automation and quick response actions. Validate SOPs once in every six months and propose changes as per changing threat landscape Qualifications for the role Masters Degree in information management, computer systems, business engineering or similar Certifications required- Security Certification (CISSP, CISM, GCIH or equivalent) 15 years in IT, 10 years of which in security and SIEM management This role will ensure the entire SIEM (CMS Splunk)and SOAR (Palo Alto Xsoar) platforms are delivering business and operational value, targeting the threats ABB faces.
Posted 1 day ago
6.0 - 10.0 years
8 - 12 Lacs
telangana
Work from Office
Apenetration testing (PenTest) and disaster recovery (DR) test job description typically requires candidates to have expertise in both cybersecurity and business continuity. The role involves conducting authorized simulated attacks to identify vulnerabilities in systems and infrastructure, developing and testing DR plans, and providing recommendations for improvement. Penetration Testing (PenTest) Responsibilities : Vulnerability Assessment: Identify weaknesses in computer systems, networks, and applications. Simulated Attacks: Perform ethical hacking exercises to mimic real-world attacks. Reporting and Recommendations: Document findings and provide actionable recommendations for remediation. Staying Updated: Keep abreast of the latest cybersecurity threats and trends. Disaster Recovery (DR) Testing Responsibilities: DR Plan Development: Contribute to the development and maintenance of DR plans. Testing and Validation: Conduct DR tests to validate the effectiveness of the plan and identify gaps. Communication: Communicate with stakeholders regarding DR testing procedures and results. Improvement: Suggest improvements to the DR plan based on testing findings. Key Skills and Requirements : Technical Expertise: Strong understanding of operating systems, networking, and programming languages. Security Knowledge: Familiarity with cybersecurity best practices, threat models, and security tools. Communication Skills: Ability to communicate findings and recommendations to both technical and non-technical audiences. Analytical Skills: Ability to analyze root, identify trends, and develop solutions. Problem-solving Skills: Ability to troubleshoot issues and implement fixes. Additional Information: Certifications: Relevant certifications like CompTIA PenTest+, CEH, or CISSP can be beneficial. Experience : Experience in cybersecurity,penetration testing, and/or disaster recovery is usually required
Posted 2 days ago
7.0 - 10.0 years
18 - 22 Lacs
bengaluru
Work from Office
We are seeking a motivated and enthusiastic fresher keen to kick start their carrier in Technical Support Engineer. As a fresher, you will assist customers in troubleshooting and resolving technical issues related to our products and services. Your primary responsibilities will include providing timely and effective support via phone, email, or chat, diagnosing technical problems, and guiding users through step-by-step solutions. You will collaborate with the engineering team to escalate unresolved issues and contribute to knowledge base articles. Candidates should possess a strong understanding of computer systems, networking, and software applications. Excellent communication skills and a passion for technology are essential for success in this role. Qualifications: Any Bachelors degree with excellent communication Basic knowledge of operating systems and networking concepts Ability to work in a fast-paced environment Problem-solving mind-set and a customer-first attitude
Posted 2 days ago
1.0 - 4.0 years
7 - 11 Lacs
mahabubnagar
Work from Office
We are looking for a highly motivated and experienced Individual Loan Officer to join our team in Mahabubnagar, Laxmi Nagar Colony. The ideal candidate will have 6-10 years of experience in the banking or financial services industry. Roles and Responsibility Manage and process loan applications from retail customers. Conduct thorough credit assessments and risk analyses. Develop and maintain strong relationships with existing and potential clients. Identify new business opportunities and grow the customer base. Collaborate with internal teams to ensure seamless service delivery. Stay updated on market trends and competitor activity. Job Requirements Strong knowledge of banking products and services. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Proficient in using computer systems and software applications. Strong analytical and problem-solving skills. Ability to build rapport with customers and colleagues. Experience working in a similar role within the banking or financial services industry is preferred.
Posted 2 days ago
0.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Dear Aspirants, Hope my email finds you doing well. We hereby invite your job application for Customer Experience/Service Desk/Product support Trainee role across Hyderabad, Bangalore & Pune location. Please refer to the JD and help share your job applications if the same is aligned to your career aspirants and you meet required threshold as per laid down JD. Job title: Trainee : Customer Experience/Service Desk/Product Support Job Level: Fresher (0-1 Year Relevant Experience with tier 1 BPM firm) Location: Bangalore/Hyderabad/Pune Model: 100% work from office PS: Selected folks will be given training on process they found fit and be deployed upon successful completion of due training and be placed as per location stated above. Key Responsibilities: 1) Provide first level resolution and empathetic customer care through phone, email & chat 2) Handle customer objections, build rapport and ensure smooth resolutions 3) Stay updated on product knowledge and tools 4) Log tickets, track cases and ensure timely follow-up 5) Document customer interactions and escalate complex issues when needed 6) Maintain high levels of Customer satisfaction and professionalism Skills required 1) Excellent verbal and written communication skills in English 2) Strong customer handling and problem solving abilities 3) Advance knowledge of MS Office and computer systems 4) Ability to work in rotational shifts, including night shifts & weekends 5) Effective listening and probing skills 6) Self motivated and proactive attitude Eligibility Criteria 1) Any full time graduate (No Backlogs) 2) Fresher with 0-1 year of relevant BPM experience 3) Willingness to work in US time zones 4) Commitment to client specific training and 24*7 support environment Should you want to kick start your career with infosys please feel free to express your interest alongside your most updated resume and below cited details. 1) Most updated resume 2) Qualification: 3) Key competence 4) A quick snapshot about yourself 5) Current Location 6) Preferred Location 7) Willingness to work in night shifts with rotational offs: 8) Expected Compensation 9) Joining Availability All the required details with your updated resume be routed to undersigned and you&aposll be called should your profile matches with abovesaid requirement. Looking forward to hearing from you. Amit [HIDDEN TEXT] Show more Show less
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
kochi, kerala
On-site
The role involves checking computer systems to ensure all company systems and software are functioning correctly. You will be responsible for updating information by entering and editing data such as customer details, stock, or services in the computer system. Additionally, you will be providing technical support to staff members facing system or software issues. Your duties will also include assisting in maintaining system security by implementing backups and safeguarding systems against viruses and errors. You will be expected to generate simple reports based on system data, such as sales, service, or stock reports. Collaboration with other departments is essential to ensure seamless operations. This is a full-time, permanent position with benefits including health insurance and a Provident Fund. The work location is in person.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
coimbatore, tamil nadu
On-site
Greetings from Delhivery Ltd. As India's largest fully integrated logistics provider, we are on a mission to create the operating system for commerce by combining top-notch infrastructure, high-quality logistics operations, and advanced engineering and technology capabilities. Since our establishment in 2011, our dedicated team has successfully processed over 2 billion orders nationwide. With a widespread network covering every state and servicing more than 18,700+ pin codes, we operate 24 automated sort centres, 94 gateways, 2880 direct delivery centres, and boast a workforce of over 57,000 individuals, enabling us to provide seamless delivery services 24/7, 365 days a year. We are currently seeking an IT Executive (off-roll) to join our IT department. The ideal candidate should be an immediate joiner with a salary of up to 18k. Key responsibilities include resolving IT support requests from employees, addressing queries related to computer systems, analyzing data to identify and resolve system issues, adjusting configurations and permissions, providing access to new hires during onboarding, installing and updating software and hardware drivers, keeping employees informed about the progress of their service requests, and maintaining a log of all service requests while updating tickets as required. This is a full-time position with benefits such as cell phone reimbursement and Provident Fund. The work location is on-site. If you are passionate about IT and possess the required skills and experience, we welcome you to join our dynamic team at Delhivery Ltd. Job Type: Full-time Benefits: - Cell phone reimbursement - Provident Fund Work Location: In person,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
chandigarh
On-site
You will be joining NHS Greater Glasgow and Clyde, which is one of the largest healthcare systems in the UK, with around 40,000 staff in various clinical and non-clinical roles. Your role will involve supporting effective clinical care by managing health records in a ward environment, ensuring accuracy, confidentiality, and efficiency in processing patient records. As part of your responsibilities, you will provide cover in multiple wards as needed, performing tasks such as patient reception, telephone answering, appointment scheduling, and maintaining patient demographic information in the system. Previous clerical/reception experience and customer service skills are essential for this role, along with proficiency in computer systems, good organizational abilities, keyboard skills, and effective communication. This is a GGC-wide position that may involve relocation within the organization, with the initial base being at Gartnavel General Hospital. The role is permanent, requiring 22 hours per week, with a specific shift pattern on Mondays, Tuesdays (8AM - 4.30PM), and Wednesdays (8AM - 4PM). Please note that this position does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa, and no Certificate of Sponsorship (CoS) will be provided. The closing date for applications may vary based on the level of interest in the role. For any informal inquiries, you can contact Victoria Mccready at 0141 211 3034 or via email at Victoria.mccready@ggc.scot.nhs.uk. Details on how to reach the Recruitment Service can be found in the Candidate Information Packs. NHS Greater Glasgow and Clyde, as part of NHS Scotland, promotes diversity and inclusion, welcoming applications from all sections of the community. By signing the Armed Forces Covenant, NHSGGC demonstrates its commitment to being a Forces Friendly Employer, supporting applications from the Armed Forces Community and recognizing military skills during the recruitment process. Candidates are expected to provide genuine responses to all application questions, without the use of artificial intelligence or automated tools. Your submission confirms that your answers are your original work, reflecting your personal knowledge, skills, and experience. In case of any issues with the application portal or log-in, please reach out to the Jobtrain support hub for assistance.,
Posted 1 week ago
0.0 years
7 Lacs
Bengaluru, Karnataka, India
On-site
LSEG: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation handle risk and create jobs. Its how weve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEGs ticker symbol is LSEG. Data & Analytics: Our acquisition of Refinitiv means we can provide the breadth and depth of financial data and best-in class analytics that customers expect driving innovation and growth across global markets. And our high-performance solutions from trading, to market surveillance, to wealth solutions and more help to enhance the performance of our customers. FTSE Russell is a leading global provider of financial indexing, benchmarking and analytic services with more than $16 trillion benchmarked to our indices and offers an extensive range of data services and research. The combination of Refinitiv and FTSE Russell provides LSEG with leading capabilities in data, analytics, indices and benchmarks Project Overview: The Order and Rights Management team, Bangalore provides the order management- order processing administration, billing and collections function for Refinitiv (An LSEG Enterprise). The Bangalore centers purpose is to work with other regional centers in Geneva, London, St. Louis, Costa Rica and Sydney to provide order management support for our customers. The team also performs key compliance functions for the order processing, maintains product administration and country price lists, and constantly strives to improve the way that we handle the internal order process to help improve our service to customers. Essential Day-to-Day Responsibilities: The work may include any of the following depending on the region the role is responsible for: Lead the order process for select products; this includes entering orders into specialist permissioning or electronic fulfillment systems and working with internal customers to ensure the order is fulfilled according to agreed turnaround times and with accuracy. Raise all delays to internal groups including to the senior members of the team as appropriate Accountable for meeting and maintaining defined standards for quality and productivity Handle internal customer queries and communication in a professional and service-minded manner ensuring Be a standout colleague and ensure that internal and external customer&aposs requirements are met - attend team meetings Responsible for online Maintenance, Lapsing of subscriptions and access related issues. Support billing team in validating online invoices and portals Monitor the group email account to ensure that requests are actioned and completed according to agreed turnaround times. Creating and modification of customer master data. Meet agreed volume, service and quality targets Qualification: Graduate/post-graduate in related field such as commerce or accounting Required Skills: Good data interpretation skills Good working knowledge of computer systems. Knowledge on SAP, Sales force is an advantage Customer focused Ability to prioritize and attention to detail High skills for learning Timeline oriented and ability to multi-task Should possess excellent communication written and verbal and able to work as a team Ability to work independently on multiple activities, showing appropriate level of prioritization and critical issue skills Should be flexible working in night shifts Additional Job Description Knowledge & Skill : Mid-level professional with knowledge in a technical field or specialization Position for a developing professional building experience in their specialist function Good understanding of roles of relevant functional groups in own area Suggests process improvement following investigative, analytic or diagnostic services. Scope of Impact : May lead and be accountable for straight-forward projects and associated teams Provides input to the objectives and goals of the department Responsible for handling own time and responsibilities Participates in complex projects that affect a Business Unit or regional area May train or mentor colleagues Strategic Planning & Decision Making : Sets priorities to meet deadlines; develops plans to meet short-term objectives Applies a wide range of policies or standards in straightforward situations Identifies and resolves standard technical and operational problems Decisions involve interpretation of data, planning own work, or refining the methods and techniques to be used LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyones race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what its used for, and how its obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. Show more Show less
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
kochi, kerala
On-site
We are looking for a dedicated and customer-focused Service Advisor to become a part of our team. As a Service Advisor, you will be the main point of contact for our customers, ensuring that their needs are met through exceptional service. Your responsibilities will include managing customer inquiries, scheduling appointments, and facilitating communication between customers and the service department. Your role plays a crucial part in enhancing customer satisfaction and loyalty. You will be expected to greet customers warmly, assess their service needs promptly, and schedule service appointments efficiently. Effective communication with customers regarding service recommendations, repairs, and costs is key. Providing accurate information on services offered and assisting customers in understanding their vehicle needs is also a significant aspect of this role. Maintaining detailed records of customer interactions and service history will be a part of your routine. Collaboration with technicians to ensure timely completion of services while keeping customers informed of progress is essential. Handling customer complaints professionally with the aim of enhancing customer satisfaction is also a critical responsibility. Following up with customers post-service to ensure satisfaction and encourage repeat business is another important task. The ideal candidate for this role will have previous experience in a customer service role, preferably within the automotive industry. Strong communication skills, both verbal and written, with an emphasis on active listening are necessary. Excellent organizational skills with the ability to manage multiple tasks simultaneously are crucial. A keen attention to detail and a commitment to providing high-quality service are also required. Proficiency in using computer systems for scheduling and record-keeping is essential. While a valid driving license is preferred, it is not essential. The ability to work collaboratively within a team environment while also being self-motivated is highly valued. If you are passionate about delivering outstanding customer experiences and possess the necessary skills, we would love to hear from you! This is a full-time position with a day shift schedule and performance bonus. The work location is in person.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
You will be joining the leading provider of professional services to the middle market globally, where the purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. The exceptional people at RSM are the key to the unrivaled, inclusive culture and talent experience, enabling us to be compelling to our clients. You will find an environment that inspires and empowers you to thrive both personally and professionally. Your individuality is valued, and that uniqueness is what makes RSM stand out. Your responsibilities will include receiving, reviewing, and entering vendor invoices in accordance with policy guidelines. You will also review statements from vendors and initiate the set up of new vendors. Additionally, you will be responsible for reviewing and approving expense reports in accordance with the Travel and Expense Reimbursement Policy. You will need to communicate with employees when expenses are not compliant with firm policy and load AP invoice data to the Firm's AP software program via an electronic spreadsheet. Furthermore, you may be involved in general ledger transactional processing duties such as processing journal entries, both manual and electronic, for the monthly ledger close process. It will be essential for you to maintain department work papers, ensuring accuracy and consistency with Firm accounting policies. Internal customer support duties may also be assigned to you as needed. Minimum qualifications for this role include a minimum Graduation (BBA/BCOM) or any other similar degree. Technical skills required for this position include a basic understanding of computers and computer systems, the ability to operate a computer keyboard and mouse, along with a ten-key calculator, and proficiency in Microsoft Office. You should also be able to work effectively within a team atmosphere. Ideally, you should have 1-4 years of relevant experience, with previous experience with use tax laws being preferred. At RSM, we offer a competitive benefits and compensation package for all employees, providing flexibility in your schedule to balance life's demands while serving clients effectively. To learn more about our total rewards, visit https://rsmus.com/careers/india.html. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require accommodation during the recruitment process or employment/partnership, please contact us at careers@rsmus.com.,
Posted 2 weeks ago
0.0 - 4.0 years
0 Lacs
kochi, kerala
On-site
This is a full-time on-site role for a Trainee System Integrator located in Ernakulam. As a Trainee System Integrator, you will be responsible for the installation, configuration, and integration of various computer systems to ensure optimal performance. Your role will involve troubleshooting any issues that may arise. You will collaborate with the engineering team on a daily basis, maintain system documentation, and provide support for software development and system administration activities. The benefits of this position include paid sick time, paid time off, and the option to work from home. The schedule for this role may involve day shifts as well as rotational shifts. The work location is in person, requiring your presence at the designated site in Ernakulam. If selected, your expected start date for this role is 28/07/2025.,
Posted 3 weeks ago
0.0 - 4.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Logistics Specialist (Freight Broker) for the USA Market, you will play a crucial role in managing and coordinating all truckload dispatch operations within the U.S. Your primary focus will be on building strong relationships with carriers and maintaining exceptional service standards in the freight brokerage industry. Your key responsibilities will involve prospecting new customers to drive growth and create opportunities, evaluating business growth initiatives, and identifying areas for improvement. You will be tasked with developing and nurturing relationships with a portfolio of clients to ensure their logistics needs are effectively met. Additionally, expanding into new markets, driving customer acquisition, and converting customer queries into successful load orders will be essential aspects of your role. Monitoring and managing customer satisfaction, resolving any issues that may arise, will be a critical part of your responsibilities. You will also be required to provide regular reports on logistics operations to clients and various departments within the company. Staying updated with industry trends and best practices to deliver the best possible service to clients is another key aspect of this role. Requirements for this position include a Bachelor's degree in business, logistics, transportation, or a related field (preferred). You should have a minimum of 6 months of experience in a similar role. Strong command of spoken and written English, excellent interpersonal skills, and the ability to manage multiple tasks and deadlines effectively are essential. Proficiency in computer systems, including spreadsheets and databases, strong problem-solving skills, and a detail-oriented, organized approach to work are also necessary for success in this role. Additionally, you should be able to work both independently and collaboratively as part of a team.,
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
goa
On-site
The role of Receptionist at Accor involves daily administration tasks, welcoming and assisting guests, addressing guest queries and concerns, and managing room bookings. It is essential to maintain a high level of customer service at the Reception desk to ensure that guests" expectations are consistently exceeded. Motivating and developing the Reception team is crucial for the smooth operation of the department and fostering a spirit of teamwork. Key Responsibilities: - Maintain a high standard of customer service at the Reception desk. - Motivate and develop the Reception team to promote teamwork. - Ensure the quality and appropriateness of customer service. - Maintain the Front Office log book and shift reports. - Respond to inquiries and resolve issues efficiently. - Facilitate a professional and friendly check-in and check-out process for all guests. - Record all banquet and other hotel functions accurately. Qualifications: - Previous experience in a similar role within the hospitality industry is preferred. - Exceptional customer service skills with a friendly and outgoing personality. - Strong communication skills in English (proficiency in additional languages is a plus). - Excellent organizational and multitasking abilities with keen attention to detail. - Proficiency in using computer systems and hotel management software. - Ability to remain calm and composed under pressure and proactively solve problems. - Flexibility to work various shifts, including weekends and holidays. Join the Accor team to be a part of a global hospitality brand that values individuality and growth. Discover endless opportunities to shape your career and contribute to creating exceptional guest experiences. Dare to challenge the status quo and be limitless in your pursuit of excellence. Visit https://careers.accor.com/ to explore the life that awaits you at Accor.,
Posted 3 weeks ago
1.0 - 5.0 years
0 Lacs
maharashtra
On-site
We are searching for a skilled Help desk technician to deliver prompt and effective technical support on computer systems. Your responsibilities will include addressing inquiries on fundamental technical matters and providing guidance to resolve them. A proficient Help desk technician should possess solid technical expertise and be capable of communicating clearly to comprehend the issue and articulate its resolution. Moreover, they should be customer-focused and exhibit patience when interacting with challenging clients. The primary objective is to generate value for customers that contributes to upholding the company's reputation and operations. Requirements: - Demonstrated experience as a help desk technician or in a similar customer support capacity - Proficient in technology with practical knowledge of office automation tools, databases, and remote control - Comprehensive understanding of computer systems, mobile devices, and other technological products - Ability to identify and address basic technical problems - Fluency in English - Outstanding communication abilities - Customer-centric mindset and composed demeanor - Bachelor's degree in IT, Computer Science, or a related field This position falls under the Customer Support category and is a Full-Time role located in Mumbai.,
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
andhra pradesh
On-site
You should have a strong understanding of tendering processes and provide technical bid support. Your communication and documentation skills should be excellent. With 2-3 years of experience in a similar role within marine/port/shipyard environments, you will be responsible for preparing technical documentation and compliance statements. Proficiency in MS Office applications such as Word, Excel, and Outlook is required. In this role, you will operate and monitor computer systems and peripheral equipment like printers and scanners. Strong communication and teamwork abilities are essential for this position. You will need to ensure timely submission of tenders, both online and offline, while maintaining a proper documentation and filing system for submitted and ongoing tenders. This is a full-time position based in Visakhapatnam, Andhra Pradesh. The ability to reliably commute or plan to relocate before starting work is preferred. A Bachelor's degree is required for this role, along with at least 2 years of relevant experience. Proficiency in English and Telugu languages is also required for effective communication. Please note that the work location is in person in Visakhapatnam, Andhra Pradesh. If you are interested in this opportunity, you can speak with the employer at +91 7093331856.,
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
moradabad, uttar pradesh
On-site
As the IT Supervisor, you will assume full responsibility for the efficient operation in the following: Plan, coordinate, and implement network security measures to protect data, software, and hardware. You will operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use. Ensure to perform routine network startup and shutdown procedures and maintain control records. Design, configure, and test computer hardware, networking software and operating system software. Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes. Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future. You should possess the ability to assist in training, supervising, scheduling, motivating, positively discipline IT hosts. Assist in managing day-to-day duties and job assignments. Provide support to the team where required and allocate manning where needed. Uphold Six Senses guidelines and standards of service and operation, ensuring that performance benchmarks are maintained and exceeded. Strictly adhere to LQA standards and guest comments. To execute the position of IT Supervisor, you must have the required qualifications, technical skills, and experience in a similar role in luxury hotels with proven results. If you feel you have most of the qualifications and skills required for this role, don't hesitate to hit the "Apply" button. Your journey with us could start today.,
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
As a Principal Information Technology (IT) Technician at Fluor, you will play a crucial role in supporting and maintaining in-house computer systems, desktops, and peripherals. Your responsibilities will include installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. You will be the key point of contact for end users to receive support and maintenance, troubleshooting problem areas promptly and accurately whether in person, over the phone, or via email. In this role, you will utilize your technical expertise by applying knowledge found in technical manuals, procedural documentation, and original equipment manufacturer guides. You will be responsible for installing, configuring, diagnosing, repairing, and upgrading personal computer hardware and equipment in adherence to department policies while ensuring their optimal performance. Additionally, you will maintain, distribute, install, configure, repair, and upgrade various electronic products following department policies. As the Principal IT Technician, you may oversee other technicians and their work processes, acting as the lead technician. You will collaborate with third-party support and equipment vendors to identify and deliver the required hardware and/or software service levels as per company policies. Furthermore, you will provide support in the development, maintenance, and upgrades of business solutions to contribute to the overall efficiency of the organization. Your commitment to excellence and ability to troubleshoot technical issues efficiently will be crucial in ensuring a seamless IT infrastructure that supports the diverse projects undertaken by Fluor.,
Posted 3 weeks ago
1.0 - 5.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
The Service Desk team serves as the primary point of contact between the Alamy IT Services team and end users who report issues and need technical assistance. As a service desk admin, your main responsibility is to supervise the daily operations of the IT service-desk to ensure that users and business teams receive the necessary support. Your duties will include incident management support, such as logging and categorizing incidents, responding proactively to alerts and events through monitoring systems, and keeping users informed of progress and upcoming changes. You will also maintain a detailed incident log, own change management and incident review meetings, follow up with customers for updates, and report recurring incidents to the problem management team for root cause analysis. To excel in this role, you should have technical skills and at least 1-2 years of experience in a help desk executive or customer support role. You must be able to organize and prioritize incidents based on their level of disruption, manage your time effectively when dealing with multiple issues, possess a good understanding of computer systems, and be capable of diagnosing and resolving basic technical problems. Basic knowledge of IT security, proficiency in written and spoken English, and the ability to communicate confidently with various business sectors are also required. This is a full-time, permanent position suitable for freshers. The benefits include cell phone reimbursement, commuter assistance, flexible schedule, provided food, health insurance, internet reimbursement, leave encashment, life insurance, paid sick time, paid time off, and provident fund contributions. The job may involve working day, evening, morning, night, rotational, and UK shifts, with weekend availability required. The role is based in Thiruvananthapuram, Kerala, and candidates must be willing to commute or relocate. In your application, please mention your notice period, expected CTC, and explain in a paragraph why you believe you are a suitable candidate for this position. Prior experience in incident management is required. ,
Posted 3 weeks ago
0.0 - 4.0 years
0 Lacs
ghaziabad, uttar pradesh
On-site
As a Call Agent at Words Lead Private Limited, you will be responsible for handling inbound and outbound calls with professionalism and efficiency. You will provide accurate information about our products and services to customers, resolving their inquiries and complaints in a timely manner. Maintaining detailed records of customer interactions and following up when necessary will be crucial to your success in this role. Meeting or exceeding performance targets, collaborating with team members to enhance customer service processes, and working towards continuous improvement are key components of this position. To excel in this position, you should possess a high school diploma or equivalent, with additional qualifications being a plus. Previous experience as a call center agent or in a similar customer service role is essential. Excellent communication and interpersonal skills, the ability to handle stressful situations with composure, and proficiency in using computer systems and software applications are also required. Strong problem-solving abilities, attention to detail, and the capacity to thrive in a fast-paced environment will be beneficial. In return for your dedication and hard work, we offer a competitive salary ranging from 12k to 15k, along with opportunities for career progression. You will have access to comprehensive training and development programs in a friendly and supportive work environment. This is a full-time, permanent position suitable for fresher candidates, with a day shift schedule and work location on-site. If you are interested in joining our team as a Call Agent, please speak with the employer at +91 8505887386 to discuss this exciting opportunity further.,
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
guwahati, assam
On-site
You have a great opportunity to join VaaniGreens Resort in Kaziranga, Assam as an IT Support Specialist. In this role, you will be responsible for providing technical support and guidance to non-technical staff, ensuring the smooth functioning of hardware and software systems. Your main responsibilities will include offering technical support for hardware and software issues, managing computer systems and networks setup and configuration, troubleshooting system and network problems, supporting the deployment of new applications, and ensuring privacy and security of computers and networks. To qualify for this position, you should have a Bachelor's degree in Computer Science or Information Technology, proven experience in IT support roles, familiarity with computer systems and networks, and at least 2 years of experience in IT support, preferably in media or entertainment industries. Additionally, you should possess strong troubleshooting skills, effective communication abilities, and excellent problem-solving capabilities. If you meet the qualifications and are interested in this opportunity, please send your CV/Resume to careersprideeast@gmail.com.,
Posted 3 weeks ago
1.0 - 3.0 years
1 - 4 Lacs
Mumbai
Work from Office
Company Description Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL Accor Live Limitless a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences, Job Description We are looking for a dynamic Guest Relations Associate to join our team at Fairmont Mumbai In this role, you will be the face of the hotel, responsible for creating memorable experiences for our guests and ensuring their stay exceeds expectations, Key Responsibilities Warm Welcome: Greet guests upon arrival with a warm and friendly demeanor, providing a personalized and memorable welcome experience, Guest Assistance: Assist guests with check-in and check-out procedures, ensuring a seamless and efficient process while maintaining the highest levels of hospitality, Anticipate Needs: Anticipate guest needs and preferences, proactively offering assistance, information, and recommendations to enhance their stay, Problem Resolution: Act as a point of contact for guest inquiries, concerns, and complaints, resolving issues promptly and effectively to ensure guest satisfaction, VIP Services: Provide personalized services to VIP guests, including arranging special amenities, coordinating special requests, and ensuring VIP preferences are met, Concierge Services: Assist guests with reservations, transportation arrangements, and recommendations for dining, entertainment, and sightseeing options, Guest Communication: Maintain clear and open communication with guests, keeping them informed about hotel services, facilities, and special events, Relationship Building: Build and maintain strong relationships with guests, ensuring their loyalty and satisfaction with their Fairmont Mumbai experience, Team Collaboration: Collaborate with other departments, including front office, housekeeping, and food and beverage, to ensure seamless guest experiences and resolve any issues that may arise, Qualifications Previous experience in guest relations, customer service, or hospitality is preferred, Excellent interpersonal and communication skills, with fluency in English (additional languages are a plus), Strong problem-solving abilities and the ability to remain calm and composed under pressure, Exceptional attention to detail and organizational skills, Ability to multitask effectively and prioritize guest needs in a fast-paced environment, Flexibility to work various shifts, including weekends and holidays, Proficiency in using computer systems and hotel management software, Additional Information Our Commitment To Diversity & Inclusion We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent, Show
Posted 3 weeks ago
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