Job
Description
E Virtual Services is a versatile solutions provider offering a wide range of services such as secretarial assistance, business research, internet marketing, website and mobile app development, customer service, data entry, and accounting. Our goal is to help businesses lower labor costs, enhance productivity, and boost profitability. Recognized in books like "The World is Flat" by Thomas Friedman and "The 4-Hour Workweek" by Tim Ferris, we are dedicated to empowering small to mid-sized businesses through flexible service plans. Our offerings are categorized into Basic or Premium Services, tailored to meet the specific needs of each client. As a US Blended Process (Computer Multitasking Specialist) at E Virtual Services, you will be responsible for handling both voice (calls) and non-voice (chat, email, data entry, back-office) processes for US clients. The ideal candidate for this role should be detail-oriented, tech-savvy, and able to navigate multiple windows with speed and accuracy while maintaining excellent communication and customer service. Key Responsibilities: - Handle inbound and outbound customer calls professionally. - Manage non-voice operations such as chat, email, and data entry. - Navigate and operate multiple tabs/windows (36 applications simultaneously) efficiently. - Accurately update records, forms, and reports across different systems. - Maintain productivity and quality while multitasking in real-time. - Resolve customer issues by coordinating across platforms and tools. Required Skills & Qualifications: - Excellent computer skills for fast navigation across multiple tabs, windows, and software. - Typing speed of 35-40 WPM with accuracy. - Strong English communication skills (verbal and written). - Ability to multitask under pressure in a fast-paced environment. - Comfortable working US night shifts. Preferred Skills: - Familiarity with CRM tools. - Knowledge of MS Office (Excel, Word, Outlook) and web-based applications. - Quick learner with adaptability to new systems and processes. - Strong problem-solving and analytical mindset. Salary: $23000/month to $25000/month Work Schedule: Monday to Friday For any inquiries, you can also contact: 9810589370 E Virtual Services is a versatile solutions provider offering a wide range of services such as secretarial assistance, business research, internet marketing, website and mobile app development, customer service, data entry, and accounting. Our goal is to help businesses lower labor costs, enhance productivity, and boost profitability. Recognized in books like "The World is Flat" by Thomas Friedman and "The 4-Hour Workweek" by Tim Ferris, we are dedicated to empowering small to mid-sized businesses through flexible service plans. Our offerings are categorized into Basic or Premium Services, tailored to meet the specific needs of each client. As a US Blended Process (Computer Multitasking Specialist) at E Virtual Services, you will be responsible for handling both voice (calls) and non-voice (chat, email, data entry, back-office) processes for US clients. The ideal candidate for this role should be detail-oriented, tech-savvy, and able to navigate multiple windows with speed and accuracy while maintaining excellent communication and customer service. Key Responsibilities: - Handle inbound and outbound customer calls professionally. - Manage non-voice operations such as chat, email, and data entry. - Navigate and operate multiple tabs/windows (36 applications simultaneously) efficiently. - Accurately update records, forms, and reports across different systems. - Maintain productivity and quality while multitasking in real-time. - Resolve customer issues by coordinating across platforms and tools. Required Skills & Qualifications: - Excellent computer skills for fast navigation across multiple tabs, windows, and software. - Typing speed of 35-40 WPM with accuracy. - Strong English communication skills (verbal and written). - Ability to multitask under pressure in a fast-paced environment. - Comfortable working US night shifts. Preferred Skills: - Familiarity with CRM tools. - Knowledge of MS Office (Excel, Word, Outlook) and web-based applications. - Quick learner with adaptability to new systems and processes. - Strong problem-solving and analytical mindset. Salary: $23000/month to $25000/month Work Schedule: Monday to Friday For any inquiries, you can also contact: 9810589370
